As many CT customers are experiencing increases in electric bills, PURA is committed to hearing from the public. While we welcome feedback, please note that the best place to direct individual questions about your bill is to your utility company. Additionally, we kindly ask for your patience as PURA's small call center team works to respond to the large volume of inquiries being received. Please refer to these Frequently Asked Questions for further information: PURA FAQs

Marissa Gillett - Chairman

Welcome to the Public Utilities Regulatory Authority website. Here you will find information about the regulation of rates and services of Connecticut’s electricity, natural gas, water and telecommunication public service companies as well as franchise information about the state’s cable television companies. We also offer helpful information to you as a customer of these services.

Contact

Public Utilities Regulatory Authority

Ten Franklin Square
New Britain CT 06051
Phone Number: 860-827-1553
Toll-Free: 800-382-4586
TDD: 860-827-2837
Fax: 860-827-2822