How do we ensure our products and services are tailored to the needs of our users? In this article, we speak to Lillian Shieh, Head of Design Practice at GovTech, as she shares her wealth of experience in user research, design, and product strategy. She also dishes out tips for good UX design, the importance of design thinking, and advice on the impact of GenAI on design. In Lillian’s words, “The most successful apps are designed with a balance of simplicity, clarity, and functionality.” For anyone aiming to create user-centric products, Lillian’s insights are invaluable. Read the full article 🔗https://lnkd.in/eucWzQG4 Lillian will also speak at the STACK Developer Conference on 6 to 7 November. Get your tickets to catch her live at🔗go.gov.sg/STACK2024-fb. #TechForPublicGood #DesignThinking #UX #STACK2024 #GovTechSTACK #GovTechSG
GovTech Singapore
IT Services and IT Consulting
Engineering Digital Government. Making Lives Better. #GovTechForPublicGood
About us
The Government Technology Agency of Singapore (GovTech) spearheads Singapore’s digital government transformation and development of the public sector’s engineering capabilities to build a Smart Nation for our citizens and businesses. Through our efforts, Singapore has ranked first out of 118 cities in the 2021 IMD-SUTD Smart City Index. Our work can be classified into three broad areas: 1. Products We have established capability centres in Digital Services, Smart City Technology, Data Science & AI, Cybersecurity, and ICT Infrastructure. Through the effort of over 700 in-house software engineers, we have developed products for our citizens, businesses and the government by spearheading strategic national projects. 2. Services Our Services group works directly with over 60% of Singapore’s government agencies and helps them with their digital transformation. 3. Cybersecurity & Governance We are the lead agency for cybersecurity, and our Governance group is responsible for setting ICT policies and guidelines for the rest of Singapore’s public sector.
- Website
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http://www.tech.gov.sg
External link for GovTech Singapore
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Singapore
- Type
- Government Agency
- Founded
- 2016
- Specialties
- Digital Government, Government Digital Services, Digital Transformation, Digital Identity, Data Science & Artificial Intelligence, Cyber Security, Sensors & IoT, Geospatial Technology, Government ICT Infrastructure, Application Development & Design, and Service Design & User Experience
Products
SupplyAlly
Nonprofit Software
SupplyAlly (Sally) was first developed as a mobile app to help the Singapore Government in the mask distribution exercise in April 2020. Sally was built to handle nationwide distribution across multiple locations with the ability to keep track of whether a person receiving an item has received it before. It digitalises the otherwise cumbersome distribution process that required manual recording of an individual’s entitlement and redemption status. Today, we have more than 8,000 users on the Sally app and have also collaborated with vending machine partners to distribute millions of items such as TraceTogether Tokens, masks, laptops, meals, self-testing kits and vouchers to Singapore residents. If you are part of a Government agency or a non-profit organisation that needs help to digitalise your distribution programmes, we would love to help you. You can reach out to: [email protected].
Locations
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Primary
10 Pasir Panjang Mapletree Business City
Singapore, 117438, SG
Employees at GovTech Singapore
Updates
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We’re already excited for the incredible lineup of speakers for STACK 2024! Have you got your tickets? Last 5 days to get your tickets at exclusive Early Bird rates 🔗 go.gov.sg/STACK2024-li #EventTech #TechEvent #STACK2024 #GovTechSTACK #GovTechSG
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“If we dare to change, challenges can be turned into opportunities.” Meet Arthur Lee, Director at GovTech, who leads technology explorations and programmes to transform the ICT infrastructure across the Singapore government. Recognising the evolving business landscape and changing user needs, he identified the need for his team to pivot and embrace their product delivery mandate better and empowered his team to prioritise upskilling. Leveraging #GovTechDigitalAcademy programmes, Arthur’s team has seen profound impact by establishing a renewed vision of a product-centric approach. This enabled them to focus better on understanding user needs through service journeys in their daily work. Arthur’s team’s journey stands as a testament to the power of continuous learning and honing new skills as a team to drive collective impact. Learn more about our learning culture and life #InsideGovTech at go.gov.sg/govtechcareers. #WhyGovTech #TechCareer #SmartNationSG #DareToChange #GovTechSG
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Are you keen to drive innovation through AI and cybersecurity? Meet Ding Yao Wan, our Cybersecurity Engineer whose interdisciplinary background in Law and Computing equipped him with the skills to navigate complex problems and lead the AI Security team. 🔐 Under our Technology Associate Programme, he was provided engagement opportunities with senior leaders, which shaped his vision for the future. Ding Yao also exchanged knowledge with other Tech Associates, fostering a sense of camaraderie and pride. “I joined TAP for the same reasons I joined GovTech ‒ an opportunity to better the lives of citizens, businesses, and public officers using technology.” 💖 Be at the heart of change and contribute to building #TechForPublicGood. Applications for our Technology Associate Programme ends on 31 August 2024, 23:59. For more information, visit go.gov.sg/TAP #TechCareer #Hiring #TechnologyAssociate #GovTechTAP #GovTechSG
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Congratulations to our newly minted Smart Nation Scholars! With their passion for technology, we're excited to see how this will be a driving force in shaping the future of digital government and Singapore's success as a Smart Nation. We look forward to supporting and nurturing them as they embark on their journey as a Smart Nation Scholar. 🎓 Jointly offered by the Cyber Security Agency of Singapore (CSA), GovTech and IMDA, the Smart Nation Scholarship aims to develop bright talents within the public service and provide them with a meaningful career in technology. Read more about the Ministry of Digital Development and Information Family Joint Scholarship Award Ceremony 2024 at https://lnkd.in/gehiKGyH Have a passion for building tech for public good? Applications for our Smart Nation Scholarship will open from 1 September 2024. Check out go.gov.sg/GovTechSNS for more information. From left to right in photo: Balakrishnan Varshan, Euan Lim Zhi Xuan, Swee Kah Ho and Xavier Teo. #SmartNationSG #SmartNationScholarship #GovTechSG
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Meet the speakers Yuxi You, Gregor Hohpe, Lillian Shieh, and Scott Shaw of STACK 2024! Get to know leading experts and read about their experiences, which have shaped their perspectives on delivering the pinnacle in #WebDevelopment, #Cloud architecture, digital #ServiceDesign and #Software development. Read the article: https://lnkd.in/gkD2t8QX Supercharge your digital engineering productivity. Stay tuned as we reveal more speakers at 🔗 go.gov.sg/STACK2024-li 📅6 to 7 November 2024 📍Sands Expo and Convention Centre #EventTech #TechEvent #STACK2024 #GovTechSTACK #GovTechSG
STACK 2024: Tech Experts to Share Their Knowledge on UX Design, Developer Platforms, and More!
tech.gov.sg
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In line with our commitment to developing Tech for Public Good, we're excited to announce the launch of TampinesCaresGoWhere, a groundbreaking collaboration with North East Community Development Council and SingHealth. This first-of-its-kind, town-specific platform is designed to serve approximately 300,000 Tampines residents, offering seamless and convenient discoverability of healthcare, government, and community services. Users can easily search by address or postal code and filter the results to meet their needs. TampinesCaresGoWhere is accessible in English, Chinese, Malay, and Tamil. Start exploring at https://lnkd.in/gikmFHea #PoweredByGovTech #TechForPublicGood #GoWhere #TampinesCaresGoWhere #GovTechSG
Website for Tampines residents to search for health and community resources launched
straitstimes.com
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Last week, GovTechies gathered for our town hall with "United By Purpose" as our theme. Senior leaders unveiled a set of success theories for the organisation and the enhanced support provided to GovTechies for their career development. These updates underscore our commitment to GovTechies' growth and strengthening of a collaborative and tech-excellence culture. GovTech is transforming to better meet the needs of the evolving technology landscape and our stakeholders. These changes are designed to foster agility, cultivate an experimental and innovative culture, and enhance the government's digital capabilities, all of which will bring exciting opportunities for everyone. GovTechies were also enthralled with a sneak peek of our upcoming office at #PunggolDigitalDistrict and upcoming welfare events. Together, with a renewed sense of purpose, we will continue to work as One GovTech to build #TechForPublicGood and engineer a digital government for Singapore. Follow us to stay updated for more #InsideGovTech content at https://lnkd.in/de3Yw8tR #EngineeringDigitalGovernment #GovTechSG
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Ever wondered what drives the success of GovTech's Technology Associate Programme (TAP)?🕵️♂️ Meet Astrina Fitria Rachmat and Chan Yanting, the dedicated Talent Managers who shape the experiences and growth of our Tech Associates. Astrina emphasises a personalised approach to cater to individual needs, while Yanting empowers them to navigate their career purposefully. Both play pivotal roles in supporting the growth of our Tech Associates through development activities, mentorship, and promoting a culture of trust and a growth mindset. Under their guidance, Tech Associates proactively upskill themselves, take on leadership roles, adapt to new environments, and forge strong bonds with their peers. “One of the most fulfilling aspects of my role is to guide Tech Associates and help them navigate their development goals.” shares Yanting. Be at the heart of change and contribute to building #TechForPublicGood. Applications for our Technology Associate Programme ends on 31 August 2024, 23:59. For more information, visit go.gov.sg/TAP #TechCareer #Hiring #TechnologyAssociate #GovTechTAP #GovTechSG
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“My team iteratively refines solutions based on real-time user feedback to deliver customer-centric solutions while building a runtime platform. This approach enables us to continuously bring value to our end users.” shares Azman Salleh, a DevOps Engineer from the Container Stack team. Azman initially studied Interaction Design but decided to pivot to Software Engineering, which led him to work at GovTech! In his role, he supports the design, development, and maintenance of a secure runtime platform built on Kubernetes. He focuses on streamlining the developer experience, automating processes, and collaborating seamlessly with his team to tackle complex problems. Beyond the tech realm, Azman enjoys spending quality time with his loved ones by hunting for good restaurants and hawker food, showcasing his passion for discovery and connection. Discover life #InsideGovTech at go.gov.sg/insidegovtech #DevOps #PeopleOfGovTech #GovTechSG
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