Transforming our service delivery with technology 🌟 The team from MOM Contact Centre recently showcased our new AI solutions at the Public Sector Transformation Convention. Here are the highlights: ● Speech-to-text transcription, coupled with the capability to produce accurate real-time post-call summaries. ● A post-call summary can now be generated in just 11 seconds! We will continue to innovate and adopt the right technology to deliver better service to the public. 👨💼💗
Excited to share that Ministry of Manpower’s AI-powered solution was showcased at this year’s Public Sector Transformation Convention! This innovative solution provides speech-to-text transcription with automatic summarisation, enhancing service delivery and efficiency. Proud of the MOM Contact Centre team for the hard work on this project, paving the way for digital transformation. #PublicSector #DigitalTransformation #AI #Innovation #ServiceExcellence #MOM