Jaycee Chong

- Support the General Manager in operational tasks, including team coordination and project management.
- Assist in expanding regional markets.
- Collaborate with departments to streamline workflows.
- Aid in resolving challenges and improving efficiency.
- Maintain high customer service standards.
- Lead claims and operations, ensuring smooth processing.
- Develop training programs to enhance team skills and compliance.
- Offer expertise in resolving complex… Show more

- Support the General Manager in operational tasks, including team coordination and project management.
- Assist in expanding regional markets.
- Collaborate with departments to streamline workflows.
- Aid in resolving challenges and improving efficiency.
- Maintain high customer service standards.
- Lead claims and operations, ensuring smooth processing.
- Develop training programs to enhance team skills and compliance.
- Offer expertise in resolving complex issues.
- Encourage ongoing improvement. Show less

- Lead the claims and operations team, ensuring smooth insurance claims processing.
- Develop strategies to boost efficiency, cut costs, and elevate customer satisfaction.
- Responsible for claim analysis, health insurance product and market study.
- Develop training programs to enhance team skills and compliance.
- Drive process improvements and collaboration.
- Developed an intricate internal operating system and health shield claims calculator.
- Offer expertise in… Show more

- Lead the claims and operations team, ensuring smooth insurance claims processing.
- Develop strategies to boost efficiency, cut costs, and elevate customer satisfaction.
- Responsible for claim analysis, health insurance product and market study.
- Develop training programs to enhance team skills and compliance.
- Drive process improvements and collaboration.
- Developed an intricate internal operating system and health shield claims calculator.
- Offer expertise in resolving complex issues.
- Encourage ongoing improvement. Show less

- Set up process and protocol for departments to ensure company policies and data protection.
- Oversee Human Resource and Claims Department.
- Responsible for claim analysis, health insurance product and market study.

- System update, monthly roster, logistic arrangement, liaise with team members for duties arrangement and daily movement, liaise with associates/partners.
- Lead corporate team who serves corporate clients for medical administrative process.
- Cultivate and motivate team members, assist team members to solve and analyse problems.

- In charge and improve operation process.
- Assist clients for medical administrative process.
- Handling Medical/General Insurance claims for individual and corporate clients.

- In charge and improve operation process.
- Assist clients for medical administrative process.
- Handling Medical/General Insurance claims for individual and corporate clients.