Rachel Yip

• Plan, execute training plans for varying ages (3+ to 40+ years old), both recreational & competitive, conduct skills assessments
• Regularly communicate and provide feedback to athletes and parent in-house competitions
• Organize in-house competitions

• Mend reception, handle customer inquiries, complaints respectfully
• Handle payments
• Administration both manually and electronically
• Organize competitions
• Plan, execute training plans for varying ages (3+ to 40+ years old), conduct skills assessments
• Regularly communicate and provide feedback to athletes and parents

- Assist with administration, planning and organizing events, liaising with suppliers and international teams

- Volunteer for various national events

• The first HR professional in the company
• HR Generalist; Talent acquisition, recruitment, work pass applications. renewals, onboarding, offboarding, culture-building initiatives, benefits policies & implementation
• Streamlined & maintained end-to-end HR processes, policies & systems
• Assisted in other departments such as Marketing (Content & Digital Marketing, Marketing campaigns), Accounts & Office management

Administration Assistant at La Trobe University, Office of Psychology and Public Health (during Exchange)
• Received an employment extension from 6 weeks to the end of exchange due to good performance & positive feedback from co-workers and supervisors
• Efficiently carried out administration tasks including managing invoices, ordering supplies online, data entry, printing & scanning, sorting and distributing mail and emails, conducting meeting minutes, redesigning staff directory… Show more

Administration Assistant at La Trobe University, Office of Psychology and Public Health (during Exchange)
• Received an employment extension from 6 weeks to the end of exchange due to good performance & positive feedback from co-workers and supervisors
• Efficiently carried out administration tasks including managing invoices, ordering supplies online, data entry, printing & scanning, sorting and distributing mail and emails, conducting meeting minutes, redesigning staff directory, booking and coordinate meetings and attendees
• Automatized surveys, resulting in a reduction of manual labour & time savings
• Assisted the management and briefing of student recruiters
• Created marketing collateral to promote and increase research participation sign ups


Receptionist and Administrator at La Trobe University Psychology Clinic (during Exchange)
• Spearheaded & revamped the room booking scheme to an online system, which streamlined processes
• Sorted, coordinated and distributed clinic emails and calls
• Oriented new clinicians to various clinic procedures
• Proactively created flowcharts to help clinicians to follow complex procedures


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• Assisted the UX team & collaborated with other departments and clients to address client’s needs & create wireframes for client’s websites and apps
• Created a User Experience induction deck for new staff

• Actively involved in administrative, and logistic duties of office set-up including: posting & tracking job vacancies online, making office purchases, handling documentations, managing and submitting grant applications & expense claims for CEO and CTO

• Shadowed a 6+ year old child with Autism in mainstream school
• Created and executed an Individualised Education Plan (IEP)
• Planned activities and implemented strategies to regulate emotions and behaviours.

Developed two booklets for the Shadow Teaching Scheme in Excel Learning Clinic
• 1) Shadow teacher’s guidebook: To provide framework and guidelines for shadow teachers
• 2) Parent’s handbook: To raise awareness of shadow teaching scheme among parents, and enhance… Show more

• Shadowed a 6+ year old child with Autism in mainstream school
• Created and executed an Individualised Education Plan (IEP)
• Planned activities and implemented strategies to regulate emotions and behaviours.

Developed two booklets for the Shadow Teaching Scheme in Excel Learning Clinic
• 1) Shadow teacher’s guidebook: To provide framework and guidelines for shadow teachers
• 2) Parent’s handbook: To raise awareness of shadow teaching scheme among parents, and enhance scheme through consistency and continuation
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Intern/ assistant teacher (200 hours)
• Assisted form teacher in planning, implementing lessons, and behaviour management.
• Created and carried out lesson plans on music and movement, exploratory and art and craft for a nursery class.