Simon Bernie

I led a global team comprising over 25 partner management resources dedicated to professional services and strategic resourcing.

My role encompassed overseeing financial responsibility for both operational expenses and partner spending. By orchestrating a high-performing partner ecosystem, I ensured exceptional customer satisfaction. I also directed cross-functional services delivery teams, driving successful engagements across the Asia-Pacific and Japan (APJ) region.

I provided… Show more

I led a global team comprising over 25 partner management resources dedicated to professional services and strategic resourcing.

My role encompassed overseeing financial responsibility for both operational expenses and partner spending. By orchestrating a high-performing partner ecosystem, I ensured exceptional customer satisfaction. I also directed cross-functional services delivery teams, driving successful engagements across the Asia-Pacific and Japan (APJ) region.

I provided strategic insights and reports to senior executives and global leadership, guiding key business decisions. Furthermore, I executed large-scale infrastructure and strategic resourcing initiatives, ensuring seamless design, development, deployment, and production. Show less

I led the Global Services Committee to expand services capability in new and established markets and facilitate global proposal development and validation.

My leadership extended across services engagements and resources throughout the Asia-Pacific and Japan (APJ) region, ensuring regional financial growth, profitability, and margin improvement. I oversaw the partner ecosystem for APJ and Europe, the Middle East, and Africa (EMEA), collaborating with account teams and customers to… Show more

I led the Global Services Committee to expand services capability in new and established markets and facilitate global proposal development and validation.

My leadership extended across services engagements and resources throughout the Asia-Pacific and Japan (APJ) region, ensuring regional financial growth, profitability, and margin improvement. I oversaw the partner ecosystem for APJ and Europe, the Middle East, and Africa (EMEA), collaborating with account teams and customers to maximize service opportunities and increase revenue, market share, and wallet share.

I provided strategic insights and reports to senior executives and global leadership, guiding critical business decisions. Additionally, I delivered large-scale infrastructure and strategic resourcing engagements and oversaw their design, development, deployment, and production end-to-end. Show less

I held regional responsibility for Engineering and Partner Management across Asia-Pacific and Japan (APJ), with a steadfast focus on aligning business processes to ensure Customer Delight in every engagement.

My role involved stabilizing the Partner Ecosystem to mitigate risks by establishing a robust framework for sourcing, qualifying, engaging, and delivering partner solutions. Additionally, I optimized contract models to ensure the delivery of the best value engagements, aiming for… Show more

I held regional responsibility for Engineering and Partner Management across Asia-Pacific and Japan (APJ), with a steadfast focus on aligning business processes to ensure Customer Delight in every engagement.

My role involved stabilizing the Partner Ecosystem to mitigate risks by establishing a robust framework for sourcing, qualifying, engaging, and delivering partner solutions. Additionally, I optimized contract models to ensure the delivery of the best value engagements, aiming for the maximum positive customer experience. Show less

I managed regional financials and led over 60 projects, including technical and solution architect resources. I collaborated with enterprise and commercial sales teams to maximise service sales opportunities and revenue.

My role included developing and enabling the delivery capability of APJ channel services. I proposed and validated enterprise infrastructure solutions for customer opportunities, ensuring the end-to-end delivery of large-scale infrastructure and residency engagements… Show more

I managed regional financials and led over 60 projects, including technical and solution architect resources. I collaborated with enterprise and commercial sales teams to maximise service sales opportunities and revenue.

My role included developing and enabling the delivery capability of APJ channel services. I proposed and validated enterprise infrastructure solutions for customer opportunities, ensuring the end-to-end delivery of large-scale infrastructure and residency engagements. Additionally, I presented comprehensive executive reporting to C-level executives and APJ leadership, offering insights into the overall business health and project performance. Show less

I defined and implemented the Enterprise Deployment Services Strategy across the Asia-Pacific and Japan (APJ) region. Managing the APJ Profit & Loss (P&L) was a key part of my role, ensuring profitability and margin improvement.

I oversaw the development of resource competency and capability, and I developed channel services for project delivery. My strategy optimized Dell’s network and storage deployment services through a market coverage model that balances best cost with optimal… Show more

I defined and implemented the Enterprise Deployment Services Strategy across the Asia-Pacific and Japan (APJ) region. Managing the APJ Profit & Loss (P&L) was a key part of my role, ensuring profitability and margin improvement.

I oversaw the development of resource competency and capability, and I developed channel services for project delivery. My strategy optimized Dell’s network and storage deployment services through a market coverage model that balances best cost with optimal value. I was responsible for delivering service and operational excellence in managed data center services across APJ. Additionally, I worked on improving delivery processes and procedures for network and storage deployment services. Collaborating closely with sales and marketing consultants, I helped develop Dell solutions that align with customers’ needs and support pipeline growth. Show less

I am responsible for overseeing the business financials to ensure both profitability and margin improvement. I manage a dynamic team of services resources dedicated to solution creation and project delivery, which includes 35 project managers, solution architects, and field engineers. I actively engage with sales teams to increase sales opportunities and maximize revenue across South Asia, Korea, and the broader Asian developing markets.

Each month, I presented project health and… Show more

I am responsible for overseeing the business financials to ensure both profitability and margin improvement. I manage a dynamic team of services resources dedicated to solution creation and project delivery, which includes 35 project managers, solution architects, and field engineers. I actively engage with sales teams to increase sales opportunities and maximize revenue across South Asia, Korea, and the broader Asian developing markets.

Each month, I presented project health and financial performance reports to C-level executives, ensuring transparency and strategic insight. I developed the APJ and EMEA channel services delivery framework for network solutions, proposing and validating client engagement solutions to capitalize on customer opportunities. I implemented Dell network deployment services using a Dell-on-Dell delivery model, managing large-scale systems, network, and software deployment projects for client companies. This includes complete oversight of design, development, deployment, and production, ensuring excellence and efficiency at every phase. Show less

Responsible for driving increased alignment with local stakeholders. Managed day to day operations for all Network Deployments within the APJ and EMEA Regions. Owned the recruitment, development and retention of Network Planning Engineers across APJ and EMEA. Led Cost Reduction and Margin Improvement during the delivery of Network Deployments. Increased Customer Satisfaction and Net Promoter Score on all Network Deployment engagements.