Snyk Status

Partially Degraded Service

SNYK-US-01 (app.snyk.io) Operational

Snyk AppRisk Operational

Snyk Code Operational

Snyk Container Operational

Snyk IaC Operational

Snyk Open Source Operational

SNYK-US-02 (app.us.snyk.io) Degraded Performance

Snyk AppRisk Operational

Snyk Code Degraded Performance

Snyk Container Degraded Performance

Snyk IaC Degraded Performance

Snyk Open Source Operational

SNYK-EU-01 (app.eu.snyk.io) Degraded Performance

Snyk AppRisk Operational

Snyk Code Degraded Performance

Snyk Container Degraded Performance

Snyk IaC Degraded Performance

Snyk Open Source Operational

SNYK-AU-01 (app.au.snyk.io) Degraded Performance

Snyk AppRisk Operational

Snyk Code Degraded Performance

Snyk Container Degraded Performance

Snyk IaC Degraded Performance

Snyk Open Source Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 29, 2024

No incidents reported today.

Aug 28, 2024

Reporting Data Delayed

Resolved - Snyk Engineerings has taken actions to mitigate the delays in reporting. All systems are now operating within normal parameters. This incident is now resolved.
Aug 28, 23:18 UTC

Identified - Customers may observe delayed data in reports in the multi-tenant US environment (app.snyk.io). Snyk technical teams have identified the issue and are working to mitigate it.
Aug 28, 22:47 UTC

Insights Evidence graphs failing to load

Resolved - Our Engineers have implemented a fix and are no longer seeing issues related to Evidence Graphs.

The Snyk Incident Response has been closed down.
Aug 28, 08:56 UTC

Update - Our Engineers have pinpointed the root cause of the issue. However, investigations are still in progress with an emphasis on finding a resolution.

Additional updates will be shared once a solution has been determined.
Aug 21, 13:30 UTC

Investigating - Our Engineers have identified that Insights Evidence graphs are failing to populate new data.

Customers may observe that Evidence graphs are not showing the most up-to-date information or are failing to load any information.

The Snyk Incident Response has been invoked and our Engineers are investigating.
Aug 20, 08:36 UTC

Aug 27, 2024

Recurring Tests are delayed

Resolved - Recurring Tests continue to run as normal and we have observed no further issues.

The Snyk Incident Response has been stood down.
Aug 27, 08:37 UTC

Update - The missed weekly Recurring Test from the 17th of August will be executed as part of the normal run scheduled tomorrow.

The root cause was identified, and monitoring will remain ongoing to confirm no further issues during tomorrow's schedule.
Aug 23, 14:16 UTC

Update - Our Engineers have reported that the re-run of the failed weekly (17th August) Recurring Test has taken longer than expected and has, therefore, been aborted to prevent negatively impacting today's Recurring Tests.

We will provide a further update tomorrow on whether we will attempt to re-run the missed test.
Aug 22, 15:28 UTC

Update - The weekly Recurring Test scheduled for the 17th of August that failed to execute will be initiated shortly by our Engineers. This will ensure that all recurring tests are up to date and on schedule.
Aug 22, 13:01 UTC

Update - Our Engineers have confirmed that Recurring Tests continue to execute as expected. At the moment we are unsure if the missed Recurring Tests from Saturday the 17th of August will be executed before the next scheduled run (24th of August).

The Issues API has experienced no further data latency affecting responses.

We will continue to monitor the progress of our Recurring Tests and provide further updates in due course.
Aug 21, 10:44 UTC

Update - To help mitigate the data latency experienced with Issues API responses our Engineers reduced the Recurring Test rates throughout the weekend. This activity proved successful in completely resolving the data latency.

This affected our scheduled Recurring Tests for Saturday (17th of August), which were not executed. These will be manually executed at a later date (to be confirmed). All other Recurring Tests are running as scheduled.
Aug 19, 08:14 UTC

Update - Our Engineers have implemented a fix to reduce the data latency in the Issues API responses. Monitoring is underway to ensure the success of the applied fix.

Recurring tests continue to execute as expected.
Aug 16, 14:45 UTC

Update - Our Engineers have observed no further issues with recurring tests and are confident our customers should experience no further impact related to their recurring tests.

We are still observing some data latency affecting our Issues API responses, we're continuing to monitor this closely.
Aug 16, 08:01 UTC

Update - Monitoring remains ongoing, however, our Engineers are seeing a significant improvement regarding the data latency affecting Issues API responses. This is now only impacting a small percentage of projects.
Aug 15, 16:33 UTC

Monitoring - Our Engineers have implemented a fix for our recurring tests and are now monitoring to ensure all tests execute as expected.

We are still, however, observing data latency affecting Issues API responses.

We will share a further update once our monitoring period has been completed.
Aug 15, 16:04 UTC

Identified - Our Engineers have identified a potential fix which is currently under review. We will provide a further update shortly.
Aug 15, 13:57 UTC

Update - Our Engineers have confirmed that as a result of the recurring test delays we are observing data latency, which is affecting Issues API responses.
Aug 15, 08:32 UTC

Update - Customers can manually retest as manual testing is unaffected.
Aug 15, 07:55 UTC

Investigating - Our Engineers have identified that our recurring tests are delayed. This is affecting weekly and daily recurring test schedules.

Some customers may observe that their scheduled recurring tests have not executed as expected or are delayed.

The Snyk Incident Response has been invoked and our Engineers are investigating the issue.
Aug 15, 07:54 UTC

Aug 26, 2024

No incidents reported.

Aug 25, 2024

No incidents reported.

Aug 24, 2024

No incidents reported.

Aug 23, 2024

Aug 22, 2024

Repo's slow to import within app.snyk.io

Resolved - Snyk Engineers identified the delays within app.snyk.io and have taken steps to remediate the delay. Services are now operating within normal ranges. The incident response has been stood down.
Aug 22, 16:41 UTC

Investigating - Our Engineers have identified that importing repos is taking significantly longer than expected to complete.

Customers using app.snyk.io may observe significant delays when importing new repos or that their repo doesn't import at all. No other services are affected.

The Snyk Incident Response has been invoked and our Engineers are investigating.
Aug 22, 16:02 UTC

Aug 21, 2024

Aug 20, 2024

Aug 19, 2024

Intermittent CLI test failures within MT-AU (app.au.snyk.io)

Resolved - Our Engineers have observed no further errors and are confident the fix has been successful.

The Snyk Incident Response has been stood down.
Aug 19, 07:15 UTC

Monitoring - Our Engineers have implemented a new fix, which is now being monitored. Early indication suggests this has been successful as no errors have been observed within the last 7 days (as of the 13th of August).

Monitoring will continue to ensure the success of the fix and further updates will follow.
Aug 13, 10:07 UTC

Investigating - During our monitoring period, our Engineers continued to observe errors.

Investigations remain ongoing and further updates will be provided in due course.
Aug 7, 11:04 UTC

Monitoring - Our Engineers have deployed a potential fix, and we are now monitoring the platform for improvements and stability.
Aug 6, 15:36 UTC

Investigating - Our engineers have identified an intermittent issue that affects CLI tests within our MT-AU environment. The CLI test will fail with an ECONNRESET or 504s API Gateway time-outs.

Customers using our Australian APIs may observe their CLI tests failing intermittently.

The Snyk Incident Response has been invoked and our Engineers are investigating.
Aug 6, 12:24 UTC

Aug 18, 2024

No incidents reported.

Aug 17, 2024

No incidents reported.

Aug 16, 2024

Import logs failing to show errors

Resolved - The Snyk Engineering Teams have taken steps to mitigate the issue. All services are now back to normal operations. This incident is now resolved.
Aug 16, 20:22 UTC

Investigating - Our Engineers have identified that import logs are not showing catalogued errors. This is currently affecting Snyk Open Source projects but may be affecting other Snyk Products. Our Engineers continue to investigate and we will update further affected products once identified.

Customers may notice that import logs are not displaying catalogued errors and instead show 'No projects found'.

The Snyk Incident Response has been invoked.
Aug 16, 15:09 UTC

Aug 15, 2024