All Systems Operational
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
feedback.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
Experiences ? Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Marketplace Maintenance Aug 29, 2024 09:30-10:00 PDT
We will be performing scheduled maintenance to the Second Life Marketplace on Thursday August 29th starting at 9:30 PDT. During this maintenance, the Marketplace will be unavailable.

Please monitor this blog for additional updates
Posted on Aug 28, 2024 - 12:51 PDT
Past Incidents
Aug 29, 2024

No incidents reported today.

Aug 28, 2024
Rolling Restarts for Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Aug 28, 10:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, August 28th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Aug 23, 14:34 PDT
Aug 27, 2024
Scheduled Login Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 15:00 PDT
Scheduled - We will be undergoing scheduled maintenance to Second Life logins on Tuesday, August 27th at 3:00 PM SLT PST. During this time, logins may be temporarily unavailable during the update, and group chat/ voice may be slow to respond. Those already logged in may be affected as well. Please watch this blog for further information
Aug 27, 06:26 PDT
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Aug 27, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 06:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, August 27th beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Aug 23, 14:34 PDT
Aug 26, 2024
Concierge and Premium Plus Phone and Live Chat Support Unavailable
Completed - The scheduled maintenance has been completed.
Aug 26, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 13:00 PDT
Scheduled - Concierge and Premium Plus Phone and Live Chat support will be unavailable on Monday, Aug 28th 2024 from 10:00 am to 11:00 am. Ticket submissions will still be available at this time.
Aug 26, 05:46 PDT
Billing Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 08:30 PDT
Scheduled - We will be performing maintenance on our billing systems on Monday, August 26th at 8:30 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Aug 23, 08:25 PDT
Aug 25, 2024
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 11:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 10:00 PDT
Scheduled - Phone and chat support will be unavailable Sunday, August 25 from 10:00 PST - 11:15 PST. Ticket submissions will still be available at this time.
Aug 25, 06:18 PDT
Aug 24, 2024
Concierge and Premium Plus Phone Support Maintenance
Completed - The scheduled maintenance has been completed.
Aug 24, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 11:00 PDT
Scheduled - Phone support will be unavailable Saturday, August 24th from 11:00 a.m. PDT to 12:00 p.m. PDT. Ticket submissions will still be available at this time.
Aug 24, 06:33 PDT
Aug 23, 2024
Concierge and Premium Plus Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Aug 23, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 10:00 PDT
Scheduled - Concierge and Premium Plus Phone support and chat support will be unavailable Friday, August 23rd from 10 AM PST - 11 AM PST. Ticket submissions will still be available at this time.
Aug 23, 06:10 PDT
Aug 22, 2024
Second Life Service Maintenance
Completed - The scheduled maintenance has been completed.
Aug 22, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 15:00 PDT
Scheduled - Today, August 22nd at 03:00PM SLT we will be performing some updates to voice services. During this time, some users may be logged out, and logins will fail. Additionally, some users that remain logged may experience voice (group and conference chat) failures.
Aug 22, 06:19 PDT
Billing Maintenance
Completed - The scheduled maintenance has been completed.
Aug 22, 12:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 12:32 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 22, 12:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 12:30 PDT
Scheduled - We’re investigating issues with adding a Paypal payment method to Second Life accounts, and will be performing maintenance on our billing systems on Thursday, August 22nd, 2024, at 12:30 PM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Aug 22, 12:29 PDT
Billing Maintenance
Completed - The scheduled maintenance has been completed.
Aug 22, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 10:30 PDT
Scheduled - We will be performing maintenance on our billing systems on Thursday, August 22nd, 2024, at 10:30 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Aug 21, 13:19 PDT
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Aug 22, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 09:00 PDT
Scheduled - Phone and chat support will be unavailable Thursday, August 22nd from 9 a.m. PST - 10 a.m. PST. Ticket submissions will still be available at this time.
Aug 22, 07:47 PDT
Aug 21, 2024
Rolling Restarts for Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Aug 21, 09:17 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, August 21st, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Aug 16, 06:57 PDT
Aug 20, 2024
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Aug 20, 09:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 06:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, August 20th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Aug 16, 06:58 PDT
Aug 19, 2024
Concierge and Premium Plus Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Aug 19, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 10:00 PDT
Scheduled - Concierge and Premium Plus Phone and live chat support will be unavailable Monday August 19 from 10:00 PST - 11:00 PST. Ticket submissions will still be available at this time.
Aug 19, 06:15 PDT
Tilia Terms of Service (ToS) Update and Known Login Issue
Resolved - This incident has been resolved.
Aug 19, 10:05 PDT
Update - We are aware of a login issue pertaining to the Tilia ToS update. For residents with multi-factor authentication enabled you will need to log into your Second Life Tilia dashboard and accept the Terms of Service. Please follow this blog for updates.
Aug 5, 12:17 PDT
Identified - There will be an update to Tilia's Terms of Service (ToS) today, Tuesday July 30.

Residents may need to accept the new Tilia Terms of Service before accessing Tilia services.

Please monitor this blog for updates.
Jul 30, 10:48 PDT
Unscheduled Maintenance to Live Chat
Resolved - This incident has been resolved, please let us know if you see any continued issues.
Aug 19, 10:05 PDT
Investigating - We are investigating an issue with live chat, in which sessions may appear to end, or messages may fail to go through. If the Support agent has not replied for a time, please close the chat and re-enter. Please follow this blog for updates.
Aug 6, 08:23 PDT
Aug 18, 2024
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Aug 18, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 10:00 PDT
Scheduled - Phone and chat support will be unavailable Sunday August 18 from 10:00 PST - 11:00 PST. Ticket submissions will still be available at this time.
Aug 18, 06:21 PDT
Aug 17, 2024
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Aug 17, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 10:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 16, 14:49 PDT
Scheduled - Phone and Live Chat Support will be unavailable Saturday, August 17th from 10 AM PST - 11 AM PST. Ticket submissions will still be available at this time.
Aug 16, 14:44 PDT
Aug 16, 2024
Logins for feedback.secondlife.com not working
Resolved - This incident has been resolved.
Aug 16, 12:32 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 16, 12:16 PDT
Investigating - New logins to our Feedback portal may not work. Those currently logged into the site should still be able to post new entries and comments. Our engineers are currently reviewing the interruption to service.

We will update this blog when this web service has been restored.
Aug 16, 11:31 PDT
Billing Maintenance
Completed - The scheduled maintenance has been completed.
Aug 16, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 11:00 PDT
Scheduled - We will be performing maintenance on our billing services on Friday, August 16th at 11:00am PDT. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Aug 15, 14:57 PDT
Aug 15, 2024
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Aug 15, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 12:00 PDT
Scheduled - Phone and chat support will be unavailable Thursday, August 15th from 12 p.m. PST - 2 p.m. PST. Ticket submissions will still be available at this time.
Aug 15, 06:00 PDT
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Aug 15, 10:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 09:00 PDT
Scheduled - Phone and chat support will be unavailable Thursday, August 15th from 9 a.m. PST - 10 a.m. PST. Ticket submissions will still be available at this time.
Aug 15, 05:57 PDT
Billing Maintenance
Completed - The scheduled maintenance has been completed.
Aug 15, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 08:30 PDT
Scheduled - We will be performing maintenance on our billing services on Thursday, August 15th at 8:30am PDT. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Aug 14, 12:28 PDT
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