iPhone User Guide
- Welcome
- What’s new in iOS 12
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- Wake and unlock
- Learn basic gestures
- Learn gestures for iPhone X and later
- Use 3D Touch for previews and shortcuts
- Explore the Home screen and apps
- Change the settings
- Take a screenshot
- Adjust the volume
- Change the sounds and vibrations
- Search for content
- Use and customize Control Center
- View and organize Today View
- Access features from the Lock screen
- Travel with iPhone
- Set screen time, allowances, and limits
- Sync iPhone using iTunes
- Charge and monitor the battery
- Learn the meaning of the status icons
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- Accessories included with iPhone
- Connect Bluetooth devices
- Stream audio and video to other devices
- Control audio on multiple devices
- AirPrint
- Use Apple EarPods
- Apple Watch
- Use Magic Keyboard
- Wireless charging
- Handoff
- Use Universal Clipboard
- Make and receive Wi-Fi calls
- Use iPhone as a Wi-Fi hotspot
- Share your iPhone Internet connection
- Transfer files with iTunes
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- Get started with accessibility features
- Accessibility shortcuts
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- Turn on and practice VoiceOver
- Change your VoiceOver settings
- Learn VoiceOver gestures
- Operate iPhone using VoiceOver gestures
- Control VoiceOver using the rotor
- Use the onscreen keyboard
- Write with your finger
- Control VoiceOver with Magic Keyboard
- Type onscreen braille using VoiceOver
- Use a braille display
- Use VoiceOver in apps
- Speak selection, speak screen, typing feedback
- Zoom in on the screen
- Magnifier
- Display settings
- Face ID and attention
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- Guided Access
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- Important safety information
- Important handling information
- Get information about your iPhone
- View or change cellular settings
- Learn more about iPhone software and service
- FCC compliance statement
- ISED Canada compliance statement
- Class 1 Laser information
- Apple and the environment
- Disposal and recycling information
- Copyright
Manage incoming calls on iPhone
In the Phone app , you can answer, silence, or decline an incoming call. You can also respond with a text or remind yourself to return the call.
![The incoming call screen. There are two rows of button near the bottom. In the first row, from left to right, are the Remind Me and Message buttons. In the second row, from left to right, are the Decline and Accept buttons.](https://help.apple.com/assets/5C913108094622D50F674514/5C91310A094622D50F67451E/en_US/f1cc9c9012032da3488968caf2cfe05a.png)
Answer a call
Do one of the following:
Tap Accept, or drag the slider (if iPhone is locked).
On your EarPods, press the center button.
Tip: You can have iPhone announce all calls or just those you receive while you’re using headphones or using Bluetooth in your car. Go to Settings > Phone > Announce Calls.
Silence a call
Press the side button or Sleep/Wake button (depending on your model) or either volume button.
You can still answer a silenced call until it goes to voicemail.
Decline a call and send it directly to voicemail
Do one of the following:
If iPhone is unlocked, tap Decline.
If iPhone is locked, press the side button or Sleep/Wake button (depending on your model) twice quickly.
On your EarPods, press and hold the center button until you hear two low beeps.
To be reminded to return the call, tap Remind Me, then choose when you want to be reminded.
To respond with a text message instead of answering, tap Message, then choose a reply or tap Custom.
To create your own default replies, go to Settings
> Phone > Respond with Text, then tap any default message and replace it with your own text.
Note: In some regions, declined calls are disconnected without being sent to voicemail.
Set up call forwarding or call waiting (GSM)
Go to Settings
> Phone.
Tap any of the following:
Call Forwarding:
appears in the status bar when call forwarding is on. You must be in range of the cellular network when you set iPhone to forward calls, or calls won’t be forwarded.
On models with Dual SIM, choose a line.
Call Waiting: If you’re on a call and call waiting is turned off, incoming calls go directly to voicemail.
On models with Dual SIM, call waiting works only for incoming calls on the same line.
For CDMA accounts, contact your carrier for information about enabling and using these features.
For information about conditional call forwarding (if available from your carrier) when the line is busy or not in service, contact your carrier for setup information.
Avoid unwanted calls
Block unwanted callers: In Favorites, Recents, or Voicemail, tap
to see a caller’s contact card, then tap Block this Caller. Or go to Settings
> Phone > Call Blocking & Identification. You don’t receive voice calls, FaceTime calls, or text messages from blocked callers.
Identify spam calls: Download a spam-blocking app from the App Store, and iPhone alerts you to potential spam calls.
To view your spam-blocking apps on iPhone, go to Settings > Phone > Call Blocking & Identification.
If you have multiple spam-blocking apps, you can change which app checks an unknown number first. Tap Edit, then drag
to position.