iPhone User Guide
- iPhone User Guide
- What’s new in iOS 13
- Supported iPhone models
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- Wake and unlock
- Adjust the volume
- Change sounds and vibrations
- Access features from the Lock screen
- Open apps on the Home screen
- Take a screenshot or screen recording
- Change or lock the screen orientation
- Change the wallpaper
- Make screen items more reachable
- Search with iPhone
- Use AirDrop to send items
- Perform quick actions
- Use and customize Control Center
- View and organize Today View
- Charge and monitor the battery
- Learn the meaning of the status icons
- Travel with iPhone
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- Calculator
- Compass
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- View photos and videos
- Edit photos and videos
- Edit Live Photos
- Edit Portrait mode photos
- Organize photos in albums
- Search in Photos
- Share photos and videos
- View Memories
- Find people in Photos
- Browse photos by location
- Use iCloud Photos
- Share photos with iCloud Shared Albums
- Use My Photo Stream
- Import photos and videos
- Print photos
- Shortcuts
- Stocks
- Tips
- Weather
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- Intro to CarPlay
- Connect to CarPlay
- Use Siri
- Use your car’s built-in controls
- Get turn-by-turn directions
- Change the map view
- Make phone calls
- Play music
- View your calendar
- Send and receive text messages
- Play podcasts
- Play audiobooks
- Listen to news stories
- Control your home
- Use other apps with CarPlay
- Rearrange icons on CarPlay Home
- Change settings in CarPlay
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- Restart iPhone
- Force restart iPhone
- Update iOS
- Back up iPhone
- Return iPhone settings to their defaults
- Restore all content from a backup
- Restore purchased and deleted items
- Sell or give away your iPhone
- Erase all content and settings
- Restore iPhone to factory settings
- Install or remove configuration profiles
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- Get started with accessibility features
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- Turn on and practice VoiceOver
- Change your VoiceOver settings
- Learn VoiceOver gestures
- Operate iPhone using VoiceOver gestures
- Control VoiceOver using the rotor
- Use the onscreen keyboard
- Write with your finger
- Use VoiceOver with Magic Keyboard
- Type onscreen braille using VoiceOver
- Use a braille display
- Customize gestures and keyboard shortcuts
- Use VoiceOver with a pointer device
- Use VoiceOver in apps
- Zoom
- Magnifier
- Display & Text Size
- Motion
- Spoken Content
- Audio Descriptions
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- Important safety information
- Important handling information
- Get information about your iPhone
- View or change cellular settings
- Find more resources for software and service
- FCC compliance statement
- ISED Canada compliance statement
- Ultra Wideband information
- Class 1 Laser information
- Apple and the environment
- Disposal and recycling information
- Copyright
While on a call on iPhone
When you’re on a call in the Phone app , you can switch the audio to a speakerphone or Bluetooth device. If you get another incoming call, you can respond or ignore it.
![The Phone screen showing buttons for options while you’re on a call. In the top row from left to right are the mute, keypad, and speaker buttons. In the bottom row from left to right are the add call, FaceTime, and contacts buttons.](https://help.apple.com/assets/5F1904F50946226D7189D604/5F1904FE0946226D7189D62A/en_US/110c799c4f256c9d9065012f1030d856.png)
Adjust the audio during a call
Change the volume: Press the volume buttons on the side of iPhone.
Mute: Tap the mute button.
Put the call on hold: Touch and hold the mute button.
Talk handsfree: Tap the speaker button to switch to the speakerphone, or tap the audio button to switch to a connected Bluetooth device.
Use another app while on a call
Go to the Home screen, then open the app.
To return to the call, tap the green bar at the top of the screen.
Respond to a second call on the same line
If you’re on a call and receive a second call, do one the following:
Ignore the call and send it to voicemail: Tap Ignore.
End the first call and answer the new one: When using a GSM network, tap End + Accept. With a CDMA network, tap End and when the second call rings back, tap Accept, or drag the slider if iPhone is locked.
Put the first call on hold and answer the new one: Tap Hold + Accept.
With a call on hold, tap Swap to switch between calls, or tap Merge Calls to talk with both parties at once. See Start a conference call.
Note: With CDMA, you can’t switch between calls if the second call was outgoing, but you can merge the calls. You can’t merge calls if the second call was incoming. If you end the second call or the merged call, both calls are terminated.
On models with Dual SIM, note the following:
Wi-Fi Calling must be turned on for a line to enable that line to receive calls while the other line is in use for a call. If you receive a call on one line while the other is in use for a call, and no Wi-Fi connection is available, iPhone uses the cellular data of the line that’s in use for the call to receive the other line’s call. Charges may apply. The line that’s in use for the call must be permitted for data use in your Cellular Data settings (either as the default line, or as the non-default line with Allow Cellular Data Switching turned on) to receive the other line’s call.
If you don’t turn on Wi-Fi Calling for a line, any incoming phone calls on that line (including calls from emergency services) go directly to voicemail (if available from your carrier) when the other line is in use; you won’t receive missed call notifications.
If you set up conditional call forwarding (if available from your carrier) from one line to another when a line is busy or not in service, the calls don’t go to voicemail; contact your carrier for setup information.
Start a conference call
With GSM, you can set up a conference call with up to five people (depending on your carrier).
Note: Conference calls may not be available if your call is using VoLTE (Voice over LTE) or Wi-Fi Calling.
While on a call, tap Add Call, make another call, then Tap Merge Calls.
Repeat to add more people to the conference.
During the conference call, do any of the following:
Talk privately with one person: Tap
, then tap Private next to the person. Tap Merge Calls to resume the conference.
Add an incoming caller on the same line: Tap Hold Call + Answer, then tap Merge Calls.
Drop one person: Tap
next to a person, then tap End.