iPhone User Guide
- Welcome
- What’s new in iOS 14
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- Wake and unlock
- Adjust the volume
- Change sounds and vibrations
- Access features from the Lock Screen
- Open apps
- Take a screenshot or screen recording
- Change or lock the screen orientation
- Change the wallpaper
- Set a Live Photo as wallpaper
- Make screen items more reachable
- Search with iPhone
- Use AirDrop to send items
- Perform quick actions
- Use and customize Control Center
- Add widgets
- Charge and monitor the battery
- Learn the meaning of the status icons
- Travel with iPhone
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- Calculator
- Compass
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- Collect health and fitness information
- Maintain a health profile
- View health and fitness information
- Track your menstrual cycle
- Track headphone and environmental sound-level exposure
- Share health and fitness data
- Download health records
- Create and share your Medical ID
- Manage health with the Health Checklist
- Register as an organ donor
- Back up your Health data
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- View maps
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- Use Siri, Maps, and widgets to get directions
- Choose your preferred type of travel
- Get driving directions
- Report traffic incidents
- Find your parked car
- Get cycling directions
- Find places to stop
- Get walking directions
- Get transit directions
- See an overview of your route or its directions in a list
- Change audio settings for turn-by-turn directions
- Select other route options
- Get directions between places other than your current location
- Delete recently viewed directions
- Use Maps on your Mac to get directions
- Help correct and improve Maps
- Get rides
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- View photos and videos
- Delete and hide photos and videos
- Edit photos and videos
- Edit Live Photos
- Edit Portrait mode photos
- Organize photos in albums
- Search in Photos
- Share photos and videos
- View Memories
- Find people in Photos
- Browse photos by location
- Use iCloud Photos
- Share photos with iCloud Shared Albums
- Use My Photo Stream
- Import photos and videos
- Print photos
- Shortcuts
- Stocks
- Tips
- Translate
- Weather
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- Set up Family Sharing
- Download family members’ purchases
- Stop sharing purchases
- Turn on Ask To Buy
- Set up Apple Cash Family
- Share Apple Card
- Share subscriptions and iCloud storage
- Share photos, a calendar, and more with family members
- Locate a family member’s missing device
- Set up Screen Time through Family Sharing
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- Charging cable
- Power adapters
- MagSafe chargers and battery packs
- MagSafe cases and sleeves
- Qi-certified wireless chargers
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- Set up AirPods
- Charge AirPods
- Start and stop audio playback
- Change the AirPods volume
- Make and answer calls with AirPods
- Switch AirPods between devices
- Use Siri with AirPods
- Listen and respond to messages
- Share audio with AirPods and Beats headphones
- Change noise control modes
- Control spatial audio
- Restart AirPods
- Change the name of your AirPods and other settings
- Use other Bluetooth headphones
- Use EarPods
- Check headphone sound levels
- Apple Watch
- HomePod and other wireless speakers
- External storage devices
- Magic Keyboard
- Printers
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- Share your internet connection
- Allow phone calls on your iPad, iPod touch, and Mac
- Hand off tasks between iPhone and your Mac
- Cut, copy, and paste between iPhone and other devices
- Connect iPhone and your computer with a cable
- Sync iPhone with your computer
- Transfer files between iPhone and your computer
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- Intro to CarPlay
- Connect to CarPlay
- Use Siri
- Use your vehicle’s built-in controls
- Get turn-by-turn directions
- Report traffic incidents
- Change the map view
- Make phone calls
- Play music
- View your calendar
- Send and receive text messages
- Play podcasts
- Play audiobooks
- Listen to news stories
- Control your home
- Use other apps with CarPlay
- Rearrange icons on CarPlay Home
- Change settings in CarPlay
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- Get started with accessibility features
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- Turn on and practice VoiceOver
- Change your VoiceOver settings
- Learn VoiceOver gestures
- Operate iPhone using VoiceOver gestures
- Control VoiceOver using the rotor
- Use the onscreen keyboard
- Write with your finger
- Use VoiceOver with an Apple external keyboard
- Use a braille display
- Type onscreen braille
- Customize gestures and keyboard shortcuts
- Use VoiceOver with a pointer device
- Use VoiceOver in apps
- Zoom
- Magnifier
- People detection
- Display & Text Size
- Motion
- Spoken Content
- Audio Descriptions
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- Important safety information
- Important handling information
- Get information about your iPhone
- View or change cellular data settings
- Find more resources for software and service
- FCC compliance statement
- ISED Canada compliance statement
- Ultra Wideband information
- Class 1 Laser information
- Apple and the environment
- Disposal and recycling information
- Copyright
While on a call on iPhone
When you’re on a phone call, you can switch the audio to the speaker or a Bluetooth device. If you get another incoming call, you can respond or ignore it.
![The Phone screen showing buttons for options while you’re on a call. In the top row from left to right are the mute, keypad, and speaker buttons. In the bottom row from left to right are the add call, FaceTime, and contacts buttons.](https://help.apple.com/assets/60DCD49E882CDF5DF9628F1F/60DCD4A5882CDF5DF9628F68/en_US/e18ed7b675b7cda552dd8cc1ffec610e.png)
Adjust the audio during a call
To change the volume, press the volume buttons on the side of iPhone. Or swipe down on the call banner, then do any of the following:
Mute: Tap the mute button.
Put the call on hold: Touch and hold the mute button.
Talk handsfree: Tap the audio button, then choose an audio destination.
Use another app while on a call
Go to the Home Screen, then open the app.
To return to the call, tap the green call indicator at the top of the screen.
Respond to a second call on the same line
If you’re on a call and receive a second call, do one the following:
Ignore the call and send it to voicemail: Tap Ignore.
End the first call and answer the new one: When using a GSM network, tap End + Accept. With a CDMA network, tap End and when the second call rings back, tap Accept, or drag the slider if iPhone is locked.
Put the first call on hold and answer the new one: Tap Hold + Accept.
With a call on hold, tap Swap to switch between calls, or tap Merge Calls to talk with both parties at once. See Start a conference call.
Note: With CDMA, you can’t switch between calls if the second call was outgoing, but you can merge the calls. You can’t merge calls if the second call was incoming. If you end the second call or the merged call, both calls are terminated.
On models with Dual SIM, note the following:
Wi-Fi Calling must be turned on for a line to enable that line to receive calls while the other line is in use for a call. If you receive a call on one line while the other is in use for a call, and no Wi-Fi connection is available, iPhone uses the cellular data of the line that’s in use for the call to receive the other line’s call. Charges may apply. The line that’s in use for the call must be permitted for data use in your Cellular Data settings (either as the default line, or as the non-default line with Allow Cellular Data Switching turned on) to receive the other line’s call.
If you don’t turn on Wi-Fi Calling for a line, any incoming phone calls on that line (including calls from emergency services) go directly to voicemail (if available from your carrier) when the other line is in use; you won’t receive missed call notifications.
If you set up conditional call forwarding (if available from your carrier) from one line to another when a line is busy or not in service, the calls don’t go to voicemail; contact your carrier for setup information.
Start a conference call
With GSM, you can set up a conference call with up to five people (depending on your carrier).
Note: Conference calls may not be available if your call is using VoLTE (Voice over LTE) or Wi-Fi Calling.
While on a call, tap Add Call, make another call, then Tap Merge Calls.
Repeat to add more people to the conference.
During the conference call, do any of the following:
Talk privately with one person: Tap
, then tap Private next to the person. Tap Merge Calls to resume the conference.
Add an incoming caller on the same line: Tap Hold Call + Answer, then tap Merge Calls.
Drop one person: Tap
next to a person, then tap End.