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Due to the latest device launch, we expect to receive higher contact volume than normal. To check if your question is already answered, go to the Pixel Phone Help Center.

Back up or restore data on your Pixel phone

You can back up content, data, and settings from your phone to your Google Account. You can restore your backed-up information to your new phone. Your photos, videos and contacts are synced to their respective services and are separate to device backups.

Important: Some of these steps work only on Android 9 and up. Learn how to check your Android version.
Check the last backup date from a browser
You can check when and how many backups you have from Google Drive.
  1. Go to Google Drive.
  2. On the left, click Storage.
  3. Click Backups next to the icon.
  4. You'll find a list of backups from devices and when it's last modified.

Automatically back up your phone

Turn automatic backup on or off

Important: To help protect your backed-up data, use a PIN, pattern, or password screen lock, instead of a swipe or Smart Lock.

You can set up your device to automatically back up your files.

  1. Open your device's Settings app.
  2. Select Google and then Backup.
    Tips:
    • If this is your first time, turn on Backup your device with Google One and follow the on-screen instructions.
    • Select the data you want to back up: Photos & videos, Device data, or both.
  1. Tap Back up now.

Your Google One backup can take up to 24 hours. When your data is saved, “On” will be displayed below the data types you selected.

Switch backup accounts
  1. Open your device's Settings app.
  2. Tap System and then Backup.
  3. Tap Account storage.
  4. Tap the Google Account you want to use for backups. If the account you want to use isn't there, tap Add account.
What backs up automatically
Your backups are uploaded to Google and encrypted using your Google Account password. For some data, your device's screen lock PIN, pattern, or password is also used for encryption.

Tips:

  • Your device does not back up photos that are saved in locked folders.

Erase after backing up

After you back up, you can reset your device by erasing everything on it. Learn how to reset your phone to factory settings.

Get your data onto a new phone

Restore backed-up data & device settings

Important: To restore a backup from a higher Android version onto a device with a lower Android version may be unavailable or can result in missing transfer data. Ensure your device has the latest version of Android before you restore data. Learn when you'll get software updates on Google Pixel phones.

To get your data onto a new device

You can:

  • Restore your data from a device backup saved in the cloud. You can restore your data either by:
    • Factory reset
    • Open your device’s Settings app, then select Copy data (if you restore from the same device previously used for data transfer)
  • Sync cloud data such as photos, videos and messages. 
    • To sync cloud data, sign into your Google account and follow the on-screen instructions.

To add another account to a set up device

  1. Open your device's Settings app.
  2. Tap Google.
  3. Tap your account email address and then Add another account.
  4. Follow the on-screen steps.

To restore an account from a previous device to a reset device

Your photos and videos are already available in Google Photos. You can restore your backed up data when you set up your new device for the first time or after you set up your device.

  • At setup, to restore your data, follow the on-screen steps.
  • To restore your data after set up:
    1. Open your device’s Settings app.
    2. Tap Back up or copy data and then Copy data.
    3. Select the data you want to transfer over. Learn how to transfer data from a cloud backup.

The process can take up to 24 hours.

Restore backed-up contacts

If you've saved your Google Contacts to your Google Account, they'll sync automatically. If you have other contacts on a phone or SIM card, learn how to manually restore contacts.

Check which photos, data, and settings you backed up

You can check what data and which apps are included in your backup.

  1. Open your device's Settings app.
  2. Tap Google And then Backup.
  3. Under “Backup details,” review what data is backed up on your device.
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