Contact Us
Answers to many of your questions may be found on this site. Before contacting us, please look through our Frequently Asked Questions, and try our search page which searches all pages and files (including PDF’s) on this website.
If you’ve received a letter, notice or bill, please call the number shown on the correspondence.
Location | Phone Number Contact Information |
---|---|
Main Office – Oahu | |
HONOLULU COUNTY: TAXPAYER SERVICES |
For State tax information and inquiries Tel: 808-587-4242 Tel: 1-800-222-3229 (Toll- Free) Fax: 808-587-1488 Telephone for the Hearing Impaired: 808-587-1418 or 1-800-887-8974 (Toll- Free) |
HONOLULU COUNTY: COMPLIANCE DIVISION |
Office Audit Branch – Tel: 808-587-1644 Fax: 808-587-1633 Collection Branch – Tel: 808-587-1600 Fax: 808-587-1720 Telephone for the Hearing Impaired: 808-587-1418 or 1-800-887-8974 (Toll- Free) |
Neighbor Island Offices | |
MAUI COUNTY | Maui – Tel: 808-984-8500 Fax: 808-984-8522 Molokai – Tel: 808-553-5541 Fax: 808-553-9878 |
HAWAI‘I COUNTY | Tel: 808-974-6321 Fax: 808-974-6300 |
KAUA‘I COUNTY | Tel: 808-274-3456 Fax: 808-274-3461 |
Office | Name/Title | Phone (808) | Fax (808) | |
---|---|---|---|---|
Office of the Director | ||||
Gary S. Suganuma, Director of Taxation | 587-1540 | 587-1560 | [email protected] | |
Kristen M.R. Sakamoto, Deputy Director | 587-1540 | 587-1560 | [email protected] | |
Jaysen Y. Morikami, Taxpayer Advocate | 587-1791 | 587-1560 | [email protected] | |
Adriane Aarona, Administrative Appeals Officer | 587-1446 | 587-1560 | [email protected] | |
Gary H. Yamashiroya, Special Assistant to the Director | 587-1540 | 587-1560 | [email protected] | |
Staff Offices | ||||
Rules Officer | 587-1530 | 587-1584 | [email protected] | |
Supervising Income Tax Specialist | 587-1577 | 587-1584 | [email protected] | |
Seth Colby, Tax Research and Planning Officer | 587-1440 | 587-4145 | [email protected] | |
Corey TK Higa, ITSO Branch Chief | 587-1755 | 587-1506 | [email protected] | |
Min Meng, Administrative Services Officer | 587-1500 | 587-1506 | [email protected] | |
Samuel (Kai Mana) Peres-David, Human Resource Officer | 587-1511 | 587-1506 | [email protected] | |
Tax Services and Processing Division | ||||
Nicki Ann Thompson, Taxation Services Administrator | 543-6811 | 587-1488 | [email protected] | |
Kharlou Cuizon, Document Processing Operation Manager | 543-6813 | 587-1488 | [email protected] | |
Lane Shimonishi, Revenue Accounting Branch Chief | 543-6820 ext. 1130 | 587-1488 | [email protected] | |
Gale Magee, Taxpayer Services Branch Chief | 543-6812 | 587-1488 | [email protected] | |
Compliance Division | ||||
Regina Yuen, Taxation Compliance Administrator | 587-1611 | 587-1633 | [email protected] | |
Madelaina Lai, Oahu Field Audit Branch Chief | 587-1700 | 587-1699 | [email protected] | |
Donald Kuriki, Oahu Office Audit Branch Chief | 587-1622 | 587-1633 | [email protected] | |
Oahu Collection Branch Chief | 543-6820 ext. 4000 | 587-1720 | [email protected] | |
Maui District Office | ||||
Maui District Tax Manager | 984-8500 | 984-8522 | [email protected] | |
Hawaii District Office | ||||
Duquesne Hulihee, Hawaii District Tax Manager | 974-6321 | 974-6300 | [email protected] | |
Kauai District Office | ||||
Concepcion Balisacan, Kauai District Tax Manager | 274-3456 | 274-3461 | [email protected] |
Our Hours of Operation
Our hours of operation at the Oahu office are Mondays through Fridays, except State holidays, from 8:00 a.m. to 4:00 p.m.
Effective February 1, 2024, due to staffing constraints, the Maui Taxpayer Service window will only be available from 8:00 am to 3:00 pm for walk-in services.
Our hours of operation at the Hilo, Kona, and Kauai district offices are Mondays through Fridays, except State holidays, from 8:00 a.m. to 4:00 p.m.
Civil Legal Complaints/Legal Process
Director of Taxation
Room 221
830 Punchbowl Street
Honolulu, HI 96813-5094
Taxpayer Advocate
If you have a State tax problem that you have been unable to resolve through normal channels, call the Taxpayer Advocate at 808-587-1791, fax at 808-587-1560, or email at [email protected].
Administrative Appeals Office
If you were audited and issued a DOTAX assessment that you disagree with, the Administrative Appeals Office may be able to help you. For more information, please visit their website.
Reporting Tax Fraud/Cheats
Do you know someone or a business who is violating Hawaii Tax laws? Please contact our Special Enforcement Section.
Public Records Requests
To request public records under the Uniform Information Practices Act, please submit your request in writing by email to [email protected] or by mail at Department of Taxation, Director’s Office, 830 Punchbowl Street, Rm 221, Honolulu HI 96813. Please provide sufficient contact information for us to contact you, a detailed description of the requested record, and state how you would like to receive the record (e.g. pick up copy, mail, or email).
Mailing addresses for specific tax forms
Type of Return | All Districts (Hawaii Department of Taxation) |
---|---|
Net Income Tax without payment | P.O. Box 3559 Honolulu, HI 96811-3559 |
Net Income Tax with payment | P.O. Box 1530 Honolulu, HI 96806-1530 |
Extensions and Estimated Tax – Net Income, HARPTA (N-288 A, B, C) | P.O. Box 1530 Honolulu, HI 96806-1530 |
Withholding Tax | P.O. Box 1425 Honolulu, HI 96806-1425 |
Franchise and Public Service Company Tax | P.O. Box 259 Honolulu, HI 96809-0259 |
General Excise Tax | P.O. Box 1425 Honolulu, HI 96806-1425 |
Transient Accommodations & Rental Motor Vehicle Tax | P.O. Box 1425 Honolulu, HI 96806-1425 |
Unemployment insurance | 830 Punchbowl St. Rm. 437 Honolulu, HI 96813-5094 |
Mailing addresses for general correspondence
Type of Return | OAHU DISTRICT | MAUI DISTRICT | HAWAII DISTRICT | KAUAI DISTRICT |
---|---|---|---|---|
General Correspondence | P.O. Box 259 Honolulu, HI 96809-0259 |
Maui –
Molokai – |
75 Aupuni Street #101 Hilo, HI 96720-4245 |
3060 Eiwa Street #105 Lihue, HI 96766-1889 |
Locations of district offices to visit in-person
Our hours of operation at the Oahu office are Mondays through Fridays, except State holidays, from 8:00 a.m. to 4:00 p.m.
Effective February 1, 2024, due to staffing constraints, the Maui Taxpayer Service window will only be available from 8:00 am to 3:00 pm for walk-in services.
Our hours of operation at the Hilo, Kona, and Kauai district offices are Mondays through Fridays, except State holidays, from 8:00 a.m. to 4:00 p.m.
Location | OAHU DISTRICT | MAUI DISTRICT | HAWAII DISTRICT | KAUAI DISTRICT |
---|---|---|---|---|
Street Address | Princess Ruth Keelikolani Building 830 Punchbowl Street Honolulu, HI 96813-5094 |
Maui –
Molokai – |
Hilo –
Kona – |
State Office Building 3060 Eiwa Street #105 Lihue, HI 96766-1889 |
Page Last Updated: August 28, 2024