Still need to file? An expert can help or do taxes for you with 100% accuracy. Get started
TURBOTAX CUSTOMER REVIEWS
TurboTax vs Jackson Hewitt
"It is so easy, anyone can do it. Last year, I did it with Jackson Hewitt and paid a fortune."
krzysiu, New York
See what customers say when comparing TurboTax to Jackson Hewitt products.
Taxes done 100% right, however you choose
We do your taxes for you
Get matched with a local tax expert who can do your taxes, start-to-finish, as soon as today.
Expert help as you go
Get unlimited help from experts as you go, and a final expert review before you file.
Do your own taxes
Just answer simple questions, and we'll guide you step-by-step through your taxes.
No matter how you file, TurboTax backs your taxes for the full 7-year life of your tax return, guaranteed.
Join the millions who file smarter™
TurboTax is rated 4.6 out of 5 stars by our customers
(679,136 reviews)
great
"It is so easy, anyone can do it. Last year, I did it with Jackson Hewitt and paid a fortune."
krzysiu, New York
2022 TurboTax Online Premier
I love TurboTax
"I did my tax returns with Jackson Hewitt last year, BIG mistake! You now have a true and faithful customer for life!"
Marquez, Arizona
2022 TurboTax Online Deluxe
The best way to file
"I love using TurboTax. We always get a good return and never have issues getting our return. I used Jackson Hewitt and H&R Block in the past. Never again."
CJ, Florida
2022 TurboTax Online Deluxe
Excellent Turbo
"Great, easy, and helpful. Better than paying hundreds to Jackson Hewitt, etc."
Rina, Texas
2022 TurboTax Online Free Edition
NICE PROGRAM
"I have used this to file my taxes from 2008-2016 and should have never stopped. H&R Block has been decent but EXPENSIVE! Jackson Hewitt made mistakes and caused trouble, and I will never ever leave TurboTax. User-friendly and easy to maneuver. Thanks, everyone! Happy Easter! -KRK"
krk130, Missouri
2021 TurboTax Online Deluxe
Return Turbo Tax user
"I've been using TurboTax for quite a few years now. I just wasn't happy with H&R Block or Jackson Hewitt when they prepared my taxes. It's easy to use and guides you every step of the way."
CDS22, Kentucky
2021 TurboTax Online Premier
TurboTax Review
"I use TurboTax almost every year and it has saved me money on filing fees, is easy to use, and the refund amount is accurate based on a comparison I did a couple of years ago when I filed with Jackson Hewitt for a refund advance. TurboTax now offers refund advances."
Cupz, Texas
2021 TurboTax Online Deluxe
Love TurboTax!!!!
"I've been using TurboTax for the past 6-8 years and I simply love it. It's so user-friendly! It takes me step by step and I'm done with my taxes within 30 minutes instead of hours at a tax place like H&R Block or Jackson Hewitt. Not to mention the great price for service, which can also be deducted from my return so I don't even have to pay upfront. Thanks, TurboTax!❤️"
RickyRod48, Texas
2021 TurboTax Online Free Edition
Turbo Tax is very easy
"I was very apprehensive about doing my own taxes. I have had my credit union do my taxes for the past two years, and before that, Jackson Hewitt. My credit union decided not to do taxes anymore and I really did not want to go back to a tax preparer if I did not need to. My daughter-in-law used TurboTax and said it was very easy and fast. So that is why I used TurboTax. Very glad I did."
London2023, North Carolina
2022 TurboTax Live Assisted Deluxe
Turbo tax is awesome
"Easy as I remember! I will never go back to Jackson Hewitt."
Carla_215, Ohio
2022 TurboTax Live Assisted Basic
Simple and quick to use
"I usually use Jackson Hewitt but decided to give this a try. It was simple and the step by step directions made it to easy to use."
SMC, Georgia
2022 TurboTax Live Assisted Basic
TurboTax is user friendly, fast and effective
"I have used H&R Block, Jackson Hewitt, and some others, but TurboTax beats them all. TurboTax is user-friendly and you don't even need an accountant to file your taxes. Very simple and easy to do yourself."
Skp75, Alabama
2022 TurboTax Live Assisted Deluxe
Love Turbo Tax!!!!! Go too from now on!
"I have gone to H&R Block for years, and prior to that, went to Jackson Hewitt. TurboTax made this easy to use and helped me with all questions tax related."
SingleMommyto3, Oklahoma
2021 TurboTax Live Assisted Basic
Awesome experience
"Coming from Jackson Hewitt to TurboTax, I will never go backward. This has been the best experience."
WEEZIE727, New Jersey
2021 TurboTax Live Full Service Basic
I LOVE Turbo Tax
"I have used TurboTax for several years. In fact, I once went to Jackson Hewitt. They showed me owing money. A friend told me to try TurboTax to see what they said, and in fact, I GOT MONEY BACK. When I am stuck or need help, there is always a live person I can talk to."
AGUEN78, Arkansas
2021 TurboTax Live Assisted Deluxe
Happy with TurboTax!
"It's quick, fast and easy to use! I always use Turbotax as it was easier than Jackson Hewitt so ive never gone back. I was also an employee at JH so it was a big deal switching over!"
Jackie, Colorado
2022 TurboTax Live Assisted Basic
Seamless experience
"I appreciate the simplicity of the platform, the encouraging words, the double and triple-checking, and the professional, quick customer service. I won't ever go back to Jackson Hewitt."
1Rie, Nevada
2021 TurboTax Live Assisted Deluxe
TurboTax is excellent!!!
"I used to think filing on my own wasn't an easy task. I always went to Tax preparers like Jackson Hewitt because I felt it was more convenient and I didn't feel comfortable in myself to file. But filing with TurboTax for the first time made me confident in filing myself and it simple. Everything is easy as pie. Step by Step and before you know it, you are done in a flash."
LilQui8, Alabama
2022 TurboTax Online Deluxe
turbo tax for the win
"I tried to use Jackson Hewitt this year and it was a disaster. So I came back to TurboTax and I got my taxes done in one sitting. So easy and straightforward."
BriannaS, Montana
2021 TurboTax Live Assisted Deluxe
Best Option!!
"I have been using this service for over 5 years now...I used to use Jackson Hewitt and pay crazy fees to get next to nothing back on my returns...ugh! After Turbo Tax, everything is easy, hands on, and I know I'm always getting the highest possible refund! I can even use my tax return to pay for the extra services I need. I always recommend them to everyone!!!"
LadyK36, New Jersey
2022 TurboTax Online Deluxe
7yrs loyal for a reason; not looking back!
"Turbo tax has made doing taxes incredibly easy and affordable. Ten years ago I was dealing with the hassle of waiting in lines despite having an appointment at an HR Block or Jackson Hewitt location and leaving feeling taken advantage of. I have not felt that way since I started doing my own taxes on Turbo Tax. I never looked back."
Terri, Texas
2021 TurboTax Online Free Edition
I love Turbo Tax
"They were great with support! I was walked through my taxes and I made a mistake. I was able to fix it instantly. This is not so with Jackson Hewitt, who I’ve been with since 2001 until 2022. They have become so expensive but TurboTax is affordable."
GodandI, Missouri
2022 TurboTax Live Assisted Premium
Simple, Scares me
"I've used TurboTax for about five years now. It's very simple, and that kind of scares me. So I occasionally send messages to their staff and they answer everything I need to know. So far, never done anything wrong, never been audited, and the cops haven't shown up. I got some solar panels this year, though, so we'll see what happens next year. I keep coming back because it has given me a small bit of confidence, and is certainly cheaper than some "professional" at an H&R Block, Jackson Hewitt, or other pop-up shops after the first of the year. Plus, when they ask me questions, it usually requires I come back with more paperwork later. With this program, I can save my progress and come back later. It only took me a couple of hours total. I feel like I'm sitting somewhere else for nearly the entire day. They are just using a program like this to input everything anyway. Can you follow instructions as prompted? You can do your own taxes."
Griff, Illinois
2022 TurboTax Live Assisted Deluxe
Easy to use!
"I've used TurboTax for years after Jackson Hewitt got to be too expensive to deal with. TurboTax is easy to use and walks you through each step. I do still get nervous not dealing with a live person, but have had no issues with my filings to date, even when having to file for incomes from two different states!"
Tammy1717, New Mexico
2022 TurboTax Live Assisted Deluxe
I have tried others but TurboTax is better
"I have a great deal of tax prep anxiety so, last year, I tried Jackson Hewitt. I thought steering away from my normal TurboTax prep and going somewhere where someone would do it for me would be better. It wasn't. It was so much worse. While TurboTax doesn't take away all of my tax anxiety, I can file my taxes with confidence that it is done correctly and knowing that I will be helped out if I need it. Taxes suck; TurboTax makes it a tiny bit better."
WBrite, Maine
2022 TurboTax Live Assisted Premier
Satisfied with Turbo Tax
"I have been using TurboTax for many years. Every year I use, I feel kind of disappointed with the user-friendliness of the software. I am a tax professional at Jackson Hewitt and I have clients who come from TurboTax and I wind up amending returns. Client then becomes a Jackson Hewitt customer."
TaxprofessionalJH, Texas
2022 TurboTax Premium
Its ok
"I thought it was supposed to be free but it gets you with all the payments at the very end but it still came out cheaper than H&R Block and Jackson Hewitt early bird, so that was I guess a good thing."
Rayray1987123, North Carolina
2021 TurboTax Online Deluxe
Too much redundancy
"I understand working towards safety and security when it comes to this kind of information, but considering that this is only done once a year, it was very irritating to have codes sent to "verify it's you" when you've put in passwords and already put in one set of codes. Then I was asked to verify my return about five times. I verified it once, and that was plenty. Next year, I will go to Walmart and have Jackson Hewitt do them. This was very irritating and stressful."
Tery, Kentucky
2021 TurboTax Online Free Edition
Every year the process gets more difficult
"I have been using TurboTax for quite some time now, and I have to say that this year was the most difficult to get through. You constantly ask for more identification information but make it extremely difficult to find said information. Once the information is found and entered, everything gets rejected. I've never had problems using the app, but every year it gets harder to navigate, more frustrating, and more time-consuming. That's why I used Jackson Hewitt last year, but I thought I would give you another chance this year. That was my mistake."
Eventhisisaheadache, Iowa
2022 TurboTax Online Free Edition
wont let file diffrently from last time
"Fees were as much as if I went and got them done at Jackson Hewitt."
to much money, Missouri
2022 TurboTax Live Assisted Deluxe
View other product review comparisons
TurboTax Online: Important Details about Filing Form 1040 Returns with Limited Credits
A Form 1040 return with limited credits is one that's filed using IRS Form 1040 only (with the exception of the specific covered situations described below). Roughly 37% of taxpayers are eligible.
If you have a Form 1040 return and are claiming limited credits only, you can file for free yourself with TurboTax Free Edition, or you can file with TurboTax Live Assisted Basic or TurboTax Full Service at the listed price.
Situations covered (assuming no added tax complexity):
- W-2 income
- Interest or dividends (1099-INT/1099-DIV) that don’t require filing a Schedule B
- IRS standard deduction
- Earned Income Tax Credit (EITC)
- Child Tax Credit (CTC)
- Student loan interest deduction
Situations not covered:
- Itemized deductions claimed on Schedule A
- Unemployment income reported on a 1099-G
- Business or 1099-NEC income
- Stock sales (including crypto investments)
- Rental property income
- Credits, deductions and income reported on other forms or schedules
* More important offer details and disclosures
TURBOTAX ONLINE GUARANTEES
TurboTax Individual Returns:
- 100% Accurate Calculations Guarantee – Individual Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. Excludes payment plans. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. Excludes TurboTax Business returns. Additional terms and limitations apply. See Terms of Service for details.
- Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back – Individual Returns: If you get a larger refund or smaller tax due from another tax preparation method by filing an amended return, we'll refund the applicable TurboTax federal and/or state purchase price paid. (TurboTax Free Edition customers are entitled to payment of $30.) This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. Excludes TurboTax Business returns. Additional terms and limitations apply. See Terms of Service for details.
- Audit Support Guarantee – Individual Returns: If you receive an audit letter from the IRS or State Department of Revenue based on your 2023 TurboTax individual tax return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited individual returns filed with TurboTax for the current 2023 tax year and for individual, non-business returns for the past two tax years (2022, 2021). Audit support is informational only. We will not represent you before the IRS or state tax authority or provide legal advice. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state purchase price paid. (TurboTax Free Edition customers are entitled to payment of $30.) This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. Excludes TurboTax Business returns. Additional terms and limitations apply. See Terms of Service for details.
- Satisfaction Guaranteed: You may use TurboTax Online without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product.
- Our TurboTax Live Full Service Guarantee means your tax expert will find every dollar you deserve. Your expert will only sign and file your return if they believe it's 100% correct and you are getting your best outcome possible. If you get a larger refund or smaller tax due from another tax preparer, we'll refund the applicable TurboTax Live Full Service federal and/or state purchase price paid. If you pay an IRS or state penalty (or interest) because of an error that a TurboTax tax expert or CPA made while acting as a signed preparer for your return, we'll pay you the penalty and interest. Limitations apply. See Terms of Service for details.
- 100% Accurate Expert-Approved Guarantee: If you pay an IRS or state penalty (or interest) because of an error that a TurboTax tax expert or CPA made while providing topic-specific tax advice, a section review, or acting as a signed preparer for your return, we'll pay you the penalty and interest. Limitations apply. See Terms of Service for details.
TurboTax Business Returns:
- 100% Accurate Calculations Guarantee – Business Returns. If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. Excludes payment plans. You are responsible for paying any additional tax liability you may owe. Additional terms and limitations apply. See Terms of Service for details.
- TurboTax Audit Support Guarantee – Business Returns. If you receive an audit letter from the IRS or State Department of Revenue on your 2023 TurboTax business return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited business returns filed with TurboTax for the current 2023 tax year. Audit support is informational only. We will not represent you before the IRS or state tax authority or provide legal advice. If we are not able to connect you to one of our tax professionals for this question-and-answer support, we will refund the applicable TurboTax Live Business or TurboTax Live Full Service Business federal and/or state purchase price paid. Additional terms and limitations apply. See Terms of Service for details.
TURBOTAX ONLINE/MOBILE PRICING
- Start for Free/Pay When You File: TurboTax online and mobile pricing is based on your tax situation and varies by product. For most paid TurboTax online and mobile offerings, you may start using the tax preparation features without paying upfront, and pay only when you are ready to file or purchase add-on products or services. Actual prices for paid versions are determined based on the version you use and the time of print or e-file and are subject to change without notice. Special discount offers may not be valid for mobile in-app purchases. Strikethrough prices reflect anticipated final prices for tax year 2023.
- TurboTax Free Edition: TurboTax Free Edition ($0 Federal + $0 State + $0 To File) is available for those filing Form 1040 and limited credits only, as detailed in the TurboTax Free Edition disclosures. Roughly 37% of taxpayers qualify. Offer may change or end at any time without notice.
- TurboTax Live Assisted Basic Offer: Offer only available with TurboTax Live Assisted Basic and for those filing Form 1040 and limited credits only. Roughly 37% of taxpayers qualify. Must file between November 29, 2023 and March 31, 2024 to be eligible for the offer. Includes state(s) and one (1) federal tax filing. Intuit reserves the right to modify or terminate this TurboTax Live Assisted Basic Offer at any time for any reason in its sole and absolute discretion. If you add services, your service fees will be adjusted accordingly. If you file after 11:59pm EST, March 31, 2024, you will be charged the then-current list price for TurboTax Live Assisted Basic and state tax filing is an additional fee. See current prices here.
- Full Service $100 Back Offer: Credit applies only to federal filing fees for TurboTax Full Service and not returns filed using other TurboTax products or returns filed by Intuit TurboTax Verified Pros. Excludes TurboTax Live Full Service Business and TurboTax Canada products. Credit does not apply to state tax filing fees or other additional services. If federal filing fees are less than $100, the remaining credit will be provided via electronic gift card. Intuit reserves the right to modify or terminate this offer at any time for any reason in its sole discretion. Must file by April 15, 2024 11:59 PM ET.
- TurboTax Full Service - Forms-Based Pricing: “Starting at” pricing represents the base price for one federal return (includes one W-2 and one Form 1040). Final price may vary based on your actual tax situation and forms used or included with your return. Price estimates are provided prior to a tax expert starting work on your taxes. Estimates are based on initial information you provide about your tax situation, including forms you upload to assist your expert in preparing your tax return and forms or schedules we think you’ll need to file based on what you tell us about your tax situation. Final price is determined at the time of print or electronic filing and may vary based on your actual tax situation, forms used to prepare your return, and forms or schedules included in your individual return. Prices are subject to change without notice and may impact your final price. If you decide to leave Full Service and work with an independent Intuit TurboTax Verified Pro, your Pro will provide information about their individual pricing and a separate estimate when you connect with them.
- Pays for itself (TurboTax Premium, formerly Self-Employed): Estimates based on deductible business expenses calculated at the self-employment tax income rate (15.3%) for tax year 2022. Actual results will vary based on your tax situation.
TURBOTAX ONLINE/MOBILE
- Anytime, anywhere: Internet access required; standard data rates apply to download and use mobile app.
- Fastest refund possible: Fastest tax refund with e-file and direct deposit; tax refund time frames will vary. The IRS issues more than 9 out of 10 refunds in less than 21 days.
- Get your tax refund up to 5 days early: Individual taxes only. When it’s time to file, have your tax refund direct deposited with Credit Karma Money™, and you could receive your funds up to 5 days early. If you choose to pay your tax preparation fee with TurboTax using your federal tax refund or if you choose to take the Refund Advance loan, you will not be eligible to receive your refund up to 5 days early. 5-day early program may change or discontinue at any time. Up to 5 days early access to your federal tax refund is compared to standard tax refund electronic deposit and is dependent on and subject to IRS submitting refund information to the bank before release date. IRS may not submit refund information early.
- For Credit Karma Money (checking account): Banking services provided by MVB Bank, Inc., Member FDIC. Maximum balance and transfer limits apply per account.
- Fees: Third-party fees may apply. Please see Credit Karma Money Account Terms & Disclosures for more information.
- Pay for TurboTax out of your federal refund or state refund (if applicable): Individual taxes only. Subject to eligibility requirements. Additional terms apply. A $40 Refund Processing Service fee may apply to this payment method. Prices are subject to change without notice.
- TurboTax Help and Support: Access to a TurboTax product specialist is included with TurboTax Deluxe, Premium, TurboTax Live Assisted and TurboTax Live Full Service; not included with Free Edition (but is available as an upgrade). TurboTax specialists are available to provide general customer help and support using the TurboTax product. Services, areas of expertise, experience levels, wait times, hours of operation and availability vary, and are subject to restriction and change without notice. Limitations apply See Terms of Service for details.
- Tax Advice, Expert Review and TurboTax Live: Access to tax advice and Expert Review (the ability to have a Tax Expert review and/or sign your tax return) is included with TurboTax Live Assisted or as an upgrade from another version, and available through December 31, 2024. Intuit will assign you a tax expert based on availability. Tax expert and CPA availability may be limited. Some tax topics or situations may not be included as part of this service, which shall be determined in the tax expert’s sole discretion. For the TurboTax Live Assisted product, if your return requires a significant level of tax advice or actual preparation, the tax expert may be required to sign as the preparer at which point they will assume primary responsibility for the preparation of your return. For the TurboTax Live Full Service product: Handoff tax preparation by uploading your tax documents, getting matched with an expert, and meeting with an expert in real time. The tax expert will sign your return as a preparer. The ability to retain the same expert preparer in subsequent years will be based on an expert’s choice to continue employment with Intuit. Administrative services may be provided by assistants to the tax expert. On-screen help is available on a desktop, laptop or the TurboTax mobile app. Unlimited access to TurboTax Live tax experts refers to an unlimited quantity of contacts available to each customer, but does not refer to hours of operation or service coverage. Service, area of expertise, experience levels, wait times, hours of operation and availability vary, and are subject to restriction and change without notice.
- TurboTax Live Full Service – Qualification for Offer: Depending on your tax situation, you may be asked to answer additional questions to determine your qualification for the Full Service offer. Certain complicated tax situations will require an additional fee, and some will not qualify for the Full Service offering. These situations may include but are not limited to multiple sources of business income, large amounts of cryptocurrency transactions, taxable foreign assets and/or significant foreign investment income. Offer details subject to change at any time without notice. Intuit, in its sole discretion and at any time, may determine that certain tax topics, forms and/or situations are not included as part of TurboTax Live Full Service. Intuit reserves the right to refuse to prepare a tax return for any reason in its sole discretion. Additional limitations apply. See Terms of Service for details.
- TurboTax Live Full Service - File your taxes as soon as today: TurboTax Full Service Experts are available to prepare 2023 tax returns starting January 8, 2024. Based on completion time for the majority of customers and may vary based on expert availability. The tax preparation assistant will validate the customer’s tax situation during the welcome call and review uploaded documents to assess readiness. All tax forms and documents must be ready and uploaded by the customer for the tax preparation assistant to refer the customer to an available expert for live tax preparation.
- TurboTax Live Full Service -- Verified Pro -- “Local” and “In-Person”: Not all feature combinations are available for all locations. "Local" experts are defined as being located within the same state as the consumer’s zip code for virtual meetings. "Local" Pros for the purpose of in-person meetings are defined as being located within 50 miles of the consumer's zip code. In-person meetings with local Pros are available on a limited basis in some locations, but not available in all States or locations. Not all pros provide in-person services.
- Smart Insights: Individual taxes only. Included with TurboTax Deluxe, Premium, TurboTax Live, TurboTax Live Full Service, or with PLUS benefits, and is available through 11/1/2024. Terms and conditions may vary and are subject to change without notice.
- My Docs features: Included with TurboTax Deluxe, Premium TurboTax Live, TurboTax Live Full Service, or with PLUS benefits and is available through 12/31/2025. Terms and conditions may vary and are subject to change without notice.
- Tax Return Access: Included with all TurboTax Free Edition, Deluxe, Premium, TurboTax Live, TurboTax Live Full Service customers and access to up to the prior seven years of tax returns we have on file for you is available through 12/31/2025. Terms and conditions may vary and are subject to change without notice.
- Easy Online Amend: Individual taxes only. Included with TurboTax Deluxe, Premium, TurboTax Live, TurboTax Live Full Service, or with PLUS benefits. Make changes to your 2023 tax return online for up to 3 years after it has been filed and accepted by the IRS through 10/31/2026. Terms and conditions may vary and are subject to change without notice. For TurboTax Live Full Service, your tax expert will amend your 2023 tax return for you through 11/15/2024. After 11/15/2024, TurboTax Live Full Service customers will be able to amend their 2023 tax return themselves using the Easy Online Amend process described above.
- #1 best-selling tax software: Based on aggregated sales data for all tax year 2022 TurboTax products.
- #1 online tax filing solution for self-employed: Based upon IRS Sole Proprietor data as of 2023, tax year 2022. Self-Employed defined as a return with a Schedule C tax form. Online competitor data is extrapolated from press releases and SEC filings. “Online” is defined as an individual income tax DIY return (non-preparer signed) that was prepared online & either e-filed or printed, not including returns prepared through desktop software or FFA prepared returns, 2022.
- CompleteCheck: Covered under the TurboTax accurate calculations and maximum refund guarantees. Limitations apply. See Terms of Service for details.
- TurboTax Premium Pricing Comparison: Cost savings based on a comparison of TurboTax product prices to average prices set forth in the 2020-2021 NSA Fees-Acct-Tax Practices Survey Report.
- 1099-K Snap and Autofill: Available in mobile app and mobile web only.
- 1099-NEC Snap and Autofill: Available in TurboTax Premium (formerly Self-Employed) and TurboTax Live Assisted Premium (formerly Self-Employed). Available in mobile app only. Feature available within Schedule C tax form for TurboTax filers with 1099-NEC income.
- Year-Round Tax Estimator: Available in TurboTax Premium (formerly Self-Employed) and TurboTax Live Assisted Premium (formerly Self-Employed). This product feature is only available after you finish and file in a self-employed TurboTax product.
- **Refer a Friend: Rewards good for up to 20 friends, or $500 - see official terms and conditions for more details.
- Refer your Expert (Intuit’s own experts): Rewards good for up to 20 referrals, or $500 - see official terms and conditions for more details.
- Refer your Expert (TurboTax Verified Independent Pro): Rewards good for up to 20 referrals, or $500 - see official terms and conditions for more details.
- Average Refund Amount: Sum of $3140 is the average refund American taxpayers received based upon IRS data date ending 2/17/23 and may not reflect actual refund amount received.
- Average Deduction Amount: Based on the average amount of deductions/expenses found by TurboTax Self Employed customers who filed expenses on Schedule C in Tax Year 2022 and may not reflect actual deductions found.
- More self-employed deductions based on the median amount of expenses found by TurboTax Premium (formerly Self Employed) customers who synced accounts, imported and categorized transactions compared to manual entry. Individual results may vary.
- TurboTax Online Business Products: For TurboTax Live Assisted Business and TurboTax Full Service Business, we currently don’t support the following tax situations: C-Corps (Form 1120-C), Trust/Estates (Form 1041), Multiple state filings, Tax Exempt Entities/Non-Profits, Entities electing to be treated as a C-Corp, Schedule C Sole proprietorship, Payroll, Sales tax, Quarterly filings, and Foreign Income. TurboTax Live Assisted Business is currently available only in AK, AZ, CA, CO, FL, GA, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NV, NY, OH, PA, RI, SD, TN, TX, UT, VA, WA, WV and WY.
- Audit Defense: Audit Defense is a third-party add-on service provided, for a fee, by TaxResources, Inc., dba Tax Audit. See Membership Agreements at https://turbotax.intuit.com/corp/softwarelicense/ for service terms and conditions.
TURBOTAX DESKTOP GUARANTEES
TurboTax Desktop Individual Returns:
- 100% Accurate Calculations Guarantee – Individual Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we’ll pay you the penalty and interest. Excludes payment plans. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement for details.
- Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back – Individual Returns: If you get a larger refund or smaller tax due from another tax preparation method by filing an amended return, we'll refund the applicable TurboTax federal and/or state software license purchase price you paid. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement for details.
- Audit Support Guarantee – Individual Returns: If you receive an audit letter from the IRS or State Department of Revenue based on your 2023 TurboTax individual tax return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited individual returns filed with TurboTax Desktop for the current 2023 tax year and, for individual, non-business returns, for the past two tax years (2021, 2022). Audit support is informational only. We will not represent you before the IRS or state tax authority or provide legal advice. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state license purchase price you paid. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement for details.
- Satisfaction Guarantee/ 60-Day Money Back Guarantee: If you're not completely satisfied with TurboTax Desktop, go to refundrequest.intuit.com within 60 days of purchase and follow the process listed to submit a refund request. You must return this product using your license code or order number and dated receipt.
TurboTax Desktop Business Returns:
- 100% Accurate Calculations Guarantee – Business Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we’ll pay you the penalty and interest. Excludes payment plans. You are responsible for paying any additional tax liability you may owe. Additional terms and limitations apply. See License Agreement for details.
- Maximum Tax Savings Guarantee – Business Returns: If you get a smaller tax due (or larger business tax refund) from another tax preparation method using the same data, TurboTax will refund the applicable TurboTax Desktop Business license purchase price you paid. Additional terms and limitations apply. See License Agreement for details.
- Satisfaction Guarantee/ 60-Day Money Back Guarantee: If you're not completely satisfied with TurboTax Desktop, go to refundrequest.intuit.com within 60 days of purchase and follow the process listed to submit a refund request. You must return this product using your license code or order number and dated receipt.
TURBOTAX DESKTOP
- Installation Requirements: Product download, installation and activation requires an Intuit Account and internet connection. Product limited to one account per license code. You must accept the TurboTax License Agreement to use this product. Not for use by paid preparers.
- TurboTax Desktop Products: Price includes tax preparation and printing of federal tax returns and free federal e-file of up to 5 federal tax returns. Additional fees may apply for e-filing state returns. E-file fees may not apply in certain states, check here for details. Savings and price comparison based on anticipated price increase. Software updates and optional online features require internet connectivity.
- Fastest Refund Possible: Fastest federal tax refund with e-file and direct deposit; tax refund time frames will vary. The IRS issues more than 9 out of 10 refunds in less than 21 days.
- Average Refund Amount: Sum of $3140 is the average refund American taxpayers received based upon IRS data date ending 02/17/23 and may not reflect actual refund amount received.
- TurboTax Product Support: Customer service and product support hours and options vary by time of year.
- #1 Best Selling Tax Software: Based on aggregated sales data for all tax year 2022 TurboTax products.
- Deduct From Your Federal Refund: A $40 Refund Processing Service fee may apply to this payment method. Prices are subject to change without notice.
- Data Import: Imports financial data from participating companies; Requires Intuit Account. Quicken and QuickBooks import not available with TurboTax installed on a Mac. Imports from Quicken (2021 and higher) and QuickBooks Desktop (2021 and higher); both Windows only. Quicken import not available for TurboTax Desktop Business. Quicken products provided by Quicken Inc., Quicken import subject to change.
- Audit Defense: Audit Defense is a third-party add-on service provided, for a fee, by TaxResources, Inc., dba Tax Audit. See Membership Agreements at https://turbotax.intuit.com/corp/softwarelicense/ for service terms and conditions.
All features, services, support, prices, offers, terms and conditions are subject to change without notice.
Tax tips
Help and support
Tax tools
©1997-2024 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.
Security Certification of the TurboTax Online application has been performed by C-Level Security.
By accessing and using this page you agree to the Terms of Use.