By the end of August 2024, faculty & staff who wish to use Canva can follow the steps below to purchase a license. Students who need a license can get it for free by skipping to the 'How do I login' link below in the FAQ.
This FAQ is a summary of the more comprehensive FAQ on the UCOP Procurement website.
This FAQ is a work-in-progress, so please check back regularly for updates.
Faculty & staff should not attempt to login until they've completed the steps above.
There are multiple ways to login, but we recommend using the Direct Link option, which can also be found on the OIT Canva for Campus webpage (https://www.oit.uci.edu/canva/). The direct link will take you to our campus Single Sign-On (SSO) page where you will enter your UCInetID & password.
Alternatively, you can follow these instructions to login using SSO from the canva.com website, although there are a couple more steps involved. After successfully logging in once, you can come back to the canva.com website and sign in with the 'Continue with Google' or the 'Continue with Microsoft' option, assuming you have one of those email accounts.
Please note that sometime this year, we might change the default login method from logging in with your UCInetID & password to requiring you to log in with your Microsoft 365 account. We will post a message on our Canva homepage shortly before the time comes, and we will update this document at that time too. This change will be required to allow OIT to more easily manage licenses for the campus in the long term.
Canva for Campus is a new service offering from Canva specifically designed for tertiary/higher-ed institutions. The UC Office of the President (UCOP) has entered into a new, multi-year systemwide agreement allowing anyone across all 10 campuses to use the Premium service at educational pricing. More about this can be found on our OIT Canva for Campus webpage (https://www.oit.uci.edu/canva)
Active students, employees, contractors, and guests are eligible for now. Retirees, alumni, and applicants are ineligible.
When you log in for the first time using your uci.edu email address, you will receive a Premium account. If you have a Personal Canva account under the same uci.edu address, both accounts will be linked automatically. All of your assets in your Personal account will remain there. It's up to you if you want to manually move assets between your Personal and Campus account. OIT cannot do this for you.
Yes, you can download the desktop app from the canva.com website when you log in to your computer. The 'Download the app' link looks like an iMac computer and is in the top right corner, next to the 'Settings' gear icon. If you work for a DSS-managed unit, you can use the BigFix service to have the software pushed to your machine. We recommend you create an account first (see the top of this FAQ) before signing in for the first time using the desktop application.
The mobile app can be found in the Apple and Android app stores.
Depending on the individual, you will lose access either after you separate or retire from the university, or if you're a student it will be within 1 year of graduation. Students who are not enrolled for 2 consecutive academic quarters will lose their licenses, too.
If you need help logging in or signing up, OIT can assist, but if you have a functional/usability-related question, please use the chatbot feature or the Help Center on the canva.com website. Alternatively, feel free to email them at [email protected].
Please run a SAML trace of your SSO login by following the steps below. Perform these steps from a computer only.
When students graduate, they will lose access to their university email as well as access to their free Canva for Campus account. Graduates can export their designs by copy/paste into a personal account using these instructions.
UC graduates that would like the premium version of Canva can purchase Canva Pro, which is currently $120/year.
Each campus will be assigned one Organization (i.e. tenant.) Each campus will have 3 Canva Teams: one for students, one for faculty and staff, and one for brand designers/marketing teams
Students will automatically gain free access to the Student Team by logging in to canva.com with their UCInetID & password. Students that are also staff and need access to the Faculty/Staff Team will be required to purchase a paid account.
Use the “Group” function to create shared environments for campus departments or colleges (Creating Groups in Canva).
Canva lets you collaborate with anyone right away. You can share a link that lets anyone edit your design, no sign-in required. (How to collaborate with anyone)
Canva will refund the remainder of prepaid Pro licenses, but those users will have to move their designs over to the new account using these instructions. Anyone with an existing paid Canva license will still have access to the teams they had access to before switching over to a new UC account.
Canva is phasing out 5-for-1 licenses as of November 2024. Users with these accounts can keep them until they phase out, but as of November 2024, they will need to purchase a new Canva Enterprise account at the $94/user/year rate (prorated to their purchase date). 5-for-1 account holders are not able to use SSO for sign-in and have fewer features than Canva Enterprise accounts.
The Canva agreement includes the Appendix DS with permitted use up to P2 per IS-3. It also includes the Appendix GDPR. Canva will not have the ability to detect or block P3 or P4 data. Please ensure that you are not including this level of date when using Canva.
No, each campus needs to govern the use of AI for their respective campus. AI features are enabled by default, but campuses may decide to turn it off until it’s been reviewed and approved by their campus governance. (Turning off AI features won’t affect any existing designs.) AI Machine Learning (ability for apps to learn and evolve based on user behavior) is turned OFF by default for all campuses. UCOP can assist in disabling AI and/or assigning administrators as needed
Yes, Canva meets UC Accessibility requirements. Meeting this requirement is part of our contracting process. Read more about Canva’s accessibility standards.
For general Canva usage and feature support, users should use the Canva Help Center. This resource houses thousands of help articles that will answer most Canva questions. Users can go to the Canva Support Team for suspected bug/functionality issues by submitting a support ticket through our Canva Help Center under the "Solve your issue" link. Submitted tickets are usually answered within 24 hours unless it is submitted over a weekend.
Canva notifications will come from the email: [email protected] This email will be used to notify users of account activation confirmation or for outreach to current Canva users.