Don't miss this spotlight on how VR is helping firefighters prepare for #ClimateChange challenges in this recent Sky News article by Victoria Seabrook 👇 At Capita’s The Fire Service College in Gloucestershire, we are constantly innovating to provide the best-in-class training to the next generation of firefighters. The use of #VR within firefighting training is more environmentally friendly and sustainable compared to training with live fires and it's particularly useful for those that are rare, and hard to recreate in training, such as fires in forests, ships or planes. We value our partnerships with companies like FLAIM Systems, RiVR and HTC VIVE to create the most immersive and realistic training experience possible using VR #technology. Find out more and watch the full video https://lnkd.in/gZKUSjJh #BetterTechnology #CreatingBetter
Capita
IT Services and IT Consulting
London, England 364,101 followers
Capita is a leading provider of business process services, driven by data, technology and people. #CreatingBetter
About us
Capita is a leading provider of business process services, driven by data, technology and people. We are a purpose-led, responsible organisation¬. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L). Further information can be found at: http://www.capita.com
- Website
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http://www.capita.com
External link for Capita
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- London, England
- Type
- Public Company
- Founded
- 1984
- Specialties
- Health, Insurance, IT services, Local government services, HR and Payroll, Pensions, Recruitment, Secure systems, Learning and development, Property, Business travel, Digital transformation, Automation, Adult social care, Consulting, AI, Artificial Intelligence, Digital services, and Software
Locations
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Primary
65 Gresham Street
London, England EC2V 7NQ, GB
Employees at Capita
Updates
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Taking the leap for Prospect Hospice - literally! 🪂 Check out the below photographs to find out more about the recent charity skydive organised by Capita Swindon's #Charity Committee. A huge thank you to everyone who supported them. Your donations are making a real impact! 💙 #InternationalDayOfCharity #LifeAtCapita #Skydive
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We have today completed the sale of Capita One Limited, our standalone software business, to MRI Software, receiving net cash proceeds of approximately £180m, in line with the terms announced on 9 July 2024.
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Capita is delivering 100 #AI apprenticeships for our people, in partnership with Multiverse. Find out how we're leveraging AI responsibly to drive business outcomes 👉 https://lnkd.in/e-GZGs89 #BetterTechnology #ArtificialIntelligence #CreatingBetter
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Here at Capita, we're using GitHub Microsoft Copilot to automate writing simple code, improving productivity by up to 25% and delivering faster for clients. Read the full story and learn more about our successful rollout of #Copilot 👉 https://lnkd.in/enzJeTRw #MSAzureUK #MSDeveloperUK #BetterTechnology #CreatingBetter
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Today we have announced our results for H1 2024. We are delivering against our strategy of driving better efficiencies, making use of better technology, ensuring better delivery and building a better company. Demonstrating momentum against our priorities, we have: - Delivered 45% improvement in operating margin - Re-established our relationship with hyperscalers to drive product quality - Developed and launched generative AI solutions including CapitaContact and Agent Suite - Launched our culture transformation programme - Remained on track to deliver full year operating margin, profit and free cash flow expectations - Reaffirmed medium-term guidance https://lnkd.in/e_dCh9-f
Capita plc Half Year Results 2024
capita.com
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We're really proud that our Environmental, Social and Governance (ESG) practices have been recognised in the the FTSE4Good Index Series. Read more from our Chief People Officer Scott Hill on our work to create better outcomes for our people, for the planet, for our business, and for our communities. #ESG #CreatingBetter
Capita included in the FTSE4Good Index Series
Scott Hill on LinkedIn
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Today we've unveiled our latest offering, Agent Suite, a Generative AI (Gen AI) tool designed to improve customer service by streamlining and enriching the experience for clients, their customers, citizens and Capita's own agents. Agent Suite will offer a significant digital helping hand to our expert agents, resolving queries quicker and ultimately making interactions better. From automating quality assurance and analysing agent performance to provide personalised, actionable feedback for improvement, to collecting and summarising calls to enable agents to response more quickly and accurately, Agent Suite will stimulate productivity and create efficiencies. This capability complements the launch of CapitaContact, our AI-powered contact centre solution powered by Amazon Web Services (AWS). To provide further optionality and flexibility for our clients, Agent Suite is technology agnostic and operates on any telephony platform. #BetterOutcomes #BetterTechnology #genAI #CustomerExperience #CitizenExeperience https://lnkd.in/eQ_TE8Qx
Capita to transform its customer and citizen experience offerings with Generative AI capability in its contact centres
capita.com
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We're leveraging Generative Artificial Intelligence (GenAI) solutions from Microsoft as part of our strategy to support growth and improve our competitiveness. Today we've announced we're extending our work with Microsoft, including deploying Copilot for Microsoft 365 to a number of Capita colleagues from a cross-section of roles from the whole organisation. Integrating state-of-the-art GenAI capabilities into the desktop applications colleagues use every day will help them automate routine tasks, summarise complex documents, and draft content, allowing them to focus on higher-value work and creative problem-solving. https://lnkd.in/eESrqa_F
Capita advances approach to next-generation AI with Microsoft
capita.com
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Capita Fire and Rescue firefighters at RAF Valley welcomed His Royal Highness the Prince of Wales earlier this week, showcasing how Capita supports the RAF in providing a high-performing fire and rescue service for Defence. As well as meeting the crew, Prince William was given a demonstration of the fire appliance and took part in a simulated aircraft incident, responding to the crash alarm. He was tasked with extinguishing a fire on the practice crash site, experiencing first-hand how the new appliances incorporate innovative technology to enhance safety. Station Manager Steve Pritchard, RAF Valley, said: “The Prince was extremely interested in Capita and how the contract has supported the RAF. He spent a lot of time talking to the crew, finding out where they were all from and how long they had been at RAF Valley. It was a pleasure to host him." #CreatingBetter