Caution Your Blast Ltd

How do you ensure performance when building AI services? It's one of the key questions CYB faced as we built and then launched the UK Foreign, Commonwealth and Development Office's first ever public-facing Large Language Model service. Our Head of Engineering Ali Salaman writes about the challenges we faced, how we overcame them and offers 4 key takeaways Read here: https://lnkd.in/erGHXDmu

💡Building #AIservices means new ways of working. CYB’s User Researcher Truly Capell writes about what she learned working on the Foreign, Commonwealth and Development Office's first public-facing AI-enabled service Read more here: https://lnkd.in/dHK-p9Pb

We have just launched the Foreign, Commonwealth and Development Office's first public-facing Large Language Model service. 🤔 But how did we ensure the best possible performance? 🤔 What problems did we encounter in testing? 🤔 And how did we overcome them before launch? CYB's Head of Engineering Ali Salaman explains all in our latest video ⬇

🤖🧠"There are a lot of articles and talks circulating within the UX design community about how AI will take our jobs...I’ve realised that in actual fact it’s the other way around: the success of AI is absolutely dependent on good UX. Specifically, good content design" Helen Gaskell writes on why we won’t be able to fully trust AI until we fix the information we feed it. Do you agree? Read more here: https://lnkd.in/dNv9F4X3

CYB’s Alison Evans is a full-time content designer and full-time carer for her son. Here she writes about the life lessons she’s learned from caring for her son - and how those experiences help when it comes to content design. Read all about it here: https://lnkd.in/dHjNri_M

Do you know about CYB's point of donation software platform Give A Little? It helps charities make the transition to cashless fundraising and is used by the likes of Cancer Research UK (CRUK), Oxfam and The Church of England. Give A Little's Product Manager James Alden has written about how it all works, and how adopting lean methods lead to a 50% increase in donation value on the platform last year. Learn about it here: https://lnkd.in/exuvBp2e

When building the UK Government's first public-facing Large Language Model service for the Foreign, Commonwealth and Development Office, we had a major decision to make - which LLM should we use? We had three main considerations: 1️⃣ Performance 2️⃣ Data Security 3️⃣ Cost So what did we do? Our Head of Engineering Ali Salaman explains all ⬇

🚨 New service announcement 🚨 We are delighted to say that we have successfully launched a brand new UK Government service for the Foreign, Commonwealth and Development Office The new Prove Your Eligibility service makes it easier and quicker for British nationals to get the documentation they need to get married or register a civil partnership abroad. Initially launched in 21 countries, the rollout will continue across the world. The service can be replicated and simultaneously adopted to each country's specific requirements. CYB's Founder/Managing Director Ben Stewart says: "We sometimes see a headline such as this and think nothing much of it. But hidden underneath this is a world of complexity due to the wide variation in policy and requirements of overseas governments. This outcome is testimony to the tenacity, skills, and professionalism of the team". Read full details here: https://lnkd.in/epraUTgb

Just before he left us for pastures new ( 😢 ) Richard Grove filmed this video talking about the delivery of our latest project - the UK Government's first ever public-facing service that leverages Large Language Model technology. For our client the Foreign, Commonwealth and Development Office: What are the savings? What are the costs? What are the benefits? Watch Rich explain it all ⬇ You can read more about the launch of the project last week here: https://lnkd.in/emhhtVzS

Thank you Caine Chan, MPA for such a wonderful review of our AI in Government Meetup on Wednesday! We really want these events to be a community space where we can all learn and share insights about working with AI. Join our Meetup group here and be first to find out about our next event: https://lnkd.in/epxZZ_nU