Ena HR and Training

3 tips for encouraging effective & positive communication: 1. Highlight the importance of active listening, including maintaining eye contact, nodding, and summarising what the other person said. 2. Share best practices for crafting clear, concise messages to avoid misunderstandings. 3. Teach the "sandwich" feedback method—starting with a positive, addressing the issue, and ending with encouragement. #hrtips #humanresources #hradvice #northantsbusiness #northamptonshire Kate Coulson Caroline McDonald

Did you know we offer FREE HR Audits? Why might a free audit work for you? - You’re concerned that you are in breach of UK Employment legislation - You feel you ‘tick all the boxes’ but the paperwork isn’t working for you - You want peace of mind your procedures are up to date What will you get? We will provide you with our professional expertise, based on over 40 years of HR knowledge and experience, and make sure all those boxes are ticked and more. Your audit will include: • Audit questionnaire • Review of current contract of employment • Review of HR policies and procedures • Check of employee files for compliance with UK legislation requirements • Audit report split into urgent, should do and could do activities Request Your FREE HR audit by emailing [email protected] #hraudit #hrsupport #outsourcedhr #humanresources #northamptonshire Kate Coulson Caroline McDonald

Managing Change When any business goes through change the most important part, which can often get forgotten about, is the people. The change might include a system implementation, new performance management process, or benefits review, all people related. Change can sometimes feel tiny to a company but HUGE to an employee, so any change and its impact on employees should be treated with respect. What’s the key to great change management? ➡️ A clear direction of travel (have a plan) ➡️ Regular, two-way communication (you can NEVER over communicate) ➡️ Drive the change from the top (Leaders need to lead) ➡️ Involve people in the process (NO ONE likes to be done to) ➡️ Give people adequate training and time to be able to change ➡️ Monitor the change (and be open to feedback!) ➡️ Reinforce the change and messages (this is not one and done) We offer experienced change management support to ensure everyone comes on the journey with you. Request Your FREE HR audit by emailing https://[email protected] #hradvice #hrsupport #hrtips #humanresources #northamptonshire Kate Coulson Caroline McDonald

Your peace of mind starts with a call 🧘♀️📞 At Ena HR we still offer free, no obligation initial calls to discuss your HR concerns & questions. Let’s explore your options together, we’re sure you’ll feel better about your HR situation having done so. To book your free call, contact us on 07779 788957 or email: [email protected] #hradvice #hrsupport #northamptonbusinesses #humanresources #northamptonshire Kate Coulson Caroline McDonald

Thank you Marcus! Feedback like this means the world to us 🙏🌟🌟🌟🌟🌟 #clientreviews #testimonials #hrsupport #hradvice #northamptonshire Kate Coulson Caroline McDonald

Wow! This is a big one for us. We've been shortlisted as finalists in the category of 'HR Consultancy of the Year' at the Personnel Today Awards 2024 🙌 🤍💙 So excited to see how we do at the awards evening, taking place at the prestigious Grosvenor House Hotel on Park Lane 🤞 To be recognised by such a prominent publication within our industry is a big thrill! 😊 #personneltoday #awardsevening #northantsbusiness #humanresources #hrconsultancy Kate Coulson Caroline McDonald

What HR records should you keep? 📃 Here’s our top tips for approaching employee records and data: ➡️ Be GDPR compliant ➡️ Document crucial terms including pay, hours of work, holiday entitlements ➡️ Keep contact details and proof of right to work in the UK ➡️ Employment history, including start date, job title and any promotions. ➡️ Payroll information including deductions made, HMRC reports and payments made, tax code notices, taxable expenses or benefits, payroll giving schemes. ➡️ Leave and absence Even better, store your HR records on a GDPR compliant system like Breathe HR! We can help at [email protected] #hradvice #humanresources #hrsupport #northamptonbusinesses #northamptonshire Kate Coulson Caroline McDonald

We’re thrilled to have been selected as finalists at this years NNBN Awards 🤍💙 We can’t wait to find out how we get on, along with so many other great businesses in the ‘Micro Business of the Year’ category, sponsored by Square Feet Wish us luck! 🤞 #nnbn #nnbnawards #northamptonshire #northantsbusiness #humanresources Kate Coulson Caroline McDonald

Getting to know Kate... What’s your favourite book? 📖 “One book that’s had a big impact on me, so much so I’ve read it twice, is ‘Untamed’ by Glennon Doyle. It’s a really impactful book focusing on personal growth, mental health, love, and family.” Please feel free to tell us yours? #favouritebook #qanda #hrsupport #hrexpert #northampton Kate Coulson Caroline McDonald

When should you consult an HR expert? 🤔 In short, before you think you need to!! Don’t just reach out to ‘HR’ to fix an issue, engage with them to prevent problems through great people processes and a positive work environment. Great ‘HR’ is not about putting out fires, it’s about facilitating people reaching their potential. #hradvice #hrexpert #humanresources #outsourcedhr #northamptonshire Kate Coulson Caroline McDonald