GamCare

This week marks the launch of our new awareness campaign. Built in conjunction with our amazing Lived Experience community, the campaign aims to tackle misconceptions around gambling harm and raise awareness of all the support tools we have available. Huge thanks to the team at Radley Yeldar for their hard work in getting to the heart of the issue. Visit gamcare.org.uk/learn to find out more.

Our Money Guidance Service offers tailored one-to-one money guidance and budgeting support for anyone affected by either their own or someone else’s gambling. Find out more about our Money Guidance Service and how to access support: https://ow.ly/oqsA50SO0zH

GamCare has lead on a collaborative national piece of work exploring the use of language and terminology in relation to Affected Others. The report was designed and developed by the National Affected Other Working Group, which was made up of members from the lived experience community, our NGSN partners and other gambling harms support services across the U.K. The report highlights key insights and recommendations for services to consider when engaging with and supporting Affected Others. Take a look at the full report here: https://t.co/2CH0BN3dKv

📩 Stay up to date with everything GamCare! Read July's edition of GamShare: https://ow.ly/yThE50SHhPu

You're not alone. Our Helpline Advisers are here for you 24 hours a day, 365 days a year. When you're ready to talk, we're ready to listen: https://ow.ly/Y6MN50SEpO3 💙

The National Gambling Helpline saw an increase in calls and online chats in the days after England games throughout the Euros. We’re encouraging anyone struggling with gambling to speak to a professional for support. Read more: https://ow.ly/cYWM50SEiNH

GamCare is delighted to announce the appointment of its new Chief of Staff, Alexa Roseblade, who will be starting the position immediately. https://ow.ly/gCmB50SCYXe

As millions of football fans cheer on their teams, HSBC UK urges customers who may be struggling with gambling pressures to make use of the gambling freeze on their mobile banking app. During the last international football tournament featuring England (in 2022) HSBC UK saw customer gambling transactions increase by 7% compared to the month before it started; over half (56%) of those who enabled the gambling freeze app, kept it on throughout the tournament. New data (gathered from 14 to 26 June this year) indicates that 60% of customers who’ve enabled their gambling block have chosen to leave it on so far. How does it work? The HSBC UK gambling freeze puts a lock on betting transactions for a 72-hour period, starting only after the freeze is lifted, preventing any bets during that time. While the freeze is in place, it applies to transactions made online as well as at point-of-sale and transactions involving contactless and digital wallets. There are other free tools available to help stop gambling harm, including through TalkBanStop.com. Register with GAMSTOP to be excluded from all UK gambling websites and apps. The Gamban software is also available to block global gambling apps and websites on up to 15 devices. For free support, advice and treatment referrals speak to Gamcare.org.uk/talk/ https://grp.hsbc/6048i8Aap

We’ve recently teamed up with GamCare’s lived experience community to enhance our client experience 🙌   GamCare community members have shared crucial insights into their experiences with gambling dependency, helping us shape the online services we provide at StepChange. These participants have collaborated with our Product and Marketing teams to user test early design concepts, using their feedback to inform a series of new features planned for the StepChange website.   Our Research Manager, Gabrielle Ferry, said, “The insights from GamCare’s community have been invaluable in helping us understand the specific needs, behaviours, and mindsets of people facing gambling harms. This collaboration is vital in our commitment to delivering an inclusive service that reflects the diverse needs of our users. We look forward to working closely with the GamCare panel again in the future.”   To find out more about GamCare and their work providing gambling harm support, visit their website at gamcare.org.uk

HSBC customers who struggle with online gambling and may be triggered by the Euros are using gambling prevention tools, such as those available at TalkBanStop.com, reports The Mirror: https://lnkd.in/g7vNYPff