N3O

📈 The Positive Side of Online Fundraising Experiences In a recent survey, over 𝐭𝐰𝐨-𝐟𝐢𝐟𝐭𝐡𝐬 (42%) 𝐨𝐟 𝐫𝐞𝐬𝐩𝐨𝐧𝐝𝐞𝐧𝐭𝐬 who engaged in charitable fundraising in the past 12 months 𝐡𝐚𝐝 𝐚 𝐩𝐨𝐬𝐢𝐭𝐢𝐯𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞. ✅ This shows how 𝐨𝐧𝐥𝐢𝐧𝐞 𝐟𝐮𝐧𝐝𝐫𝐚𝐢𝐬𝐢𝐧𝐠 (via 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 and 𝐰𝐞𝐛𝐬𝐢𝐭𝐞𝐬) is fostering stronger connections between charities and donors. While some (24%) did report negative experiences, it’s clear that familiarity with ethical fundraising practices can make a difference. In fact, 48% of those aware of the 𝐅𝐮𝐧𝐝𝐫𝐚𝐢𝐬𝐢𝐧𝐠 𝐑𝐞𝐠𝐮𝐥𝐚𝐭𝐨𝐫 rated their experience positively, compared to 35% who were unaware. 💡These insights emphasise the importance of 𝐭𝐫𝐚𝐧𝐬𝐩𝐚𝐫𝐞𝐧𝐜𝐲 𝐚𝐧𝐝 𝐭𝐫𝐮𝐬𝐭 in digital fundraising efforts. As more charities adopt these platforms, improving the donor experience can significantly enhance engagement and long-term support. #charityfundraising #onlinegiving #charityCRM #nonprofit #digitalfundraising

🤝 Donors Choose Charities Through Personal Connections, Not Ads The Charities Aid Foundation (CAF) UK Giving Report 2024 shows that personal experiences and word-of-mouth are the biggest factors in choosing which charities to support. 🔹 32% of donors found out about charities through 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬 🔹 28% through 𝐟𝐫𝐢𝐞𝐧𝐝𝐬 𝐚𝐧𝐝 𝐟𝐚𝐦𝐢𝐥𝐲 This trend is even stronger for 𝐒𝐮𝐩𝐞𝐫 𝐆𝐢𝐯𝐞𝐫𝐬—those who are especially engaged in charitable giving: 🔸 59% discovered a charity through 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 🔸 44% via 𝐟𝐫𝐢𝐞𝐧𝐝𝐬 𝐚𝐧𝐝 𝐟𝐚𝐦𝐢𝐥𝐲 For charities, this means focusing on building meaningful connections with supporters is more powerful than ever. 🧠 𝐔𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐝𝐨𝐧𝐨𝐫𝐬 is the first step in building these connections. Dive deeper into how you can strengthen donor relationships by reading our article, "𝐇𝐨𝐰 𝐰𝐞𝐥𝐥 𝐝𝐨 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 𝐲𝐨𝐮𝐫 𝐝𝐨𝐧𝐨𝐫𝐬?" 📖 Read the article here 👉 https://lnkd.in/dPucQpry #charityCRM #donorengagement #nonprofit #UKGivingReport

🤖 𝐂𝐡𝐚𝐫𝐢𝐭𝐢𝐞𝐬 𝐄𝐦𝐛𝐫𝐚𝐜𝐞 𝐀𝐈 𝐢𝐧 𝐃𝐚𝐢𝐥𝐲 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 📈 The latest Charity Digital Skills Report 2024 reveals a major shift in the charity sector’s use of AI. A significant 61% of charities are now 𝐢𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐧𝐠 𝐀𝐈 𝐭𝐨𝐨𝐥𝐬 𝐢𝐧𝐭𝐨 𝐭𝐡𝐞𝐢𝐫 𝐝𝐚𝐲-𝐭𝐨-𝐝𝐚𝐲 𝐰𝐨𝐫𝐤 — up from just 35% last year! 🔹 45% of these charities are experimenting with AI tools informally, while 11% have implemented them across their entire organization. Another 5% are in the process of scaling AI further. As AI adoption grows, it’s clear that the charity sector is embracing new technologies to boost efficiency, enhance impact, and streamline operations. Whether you're exploring AI or fully integrated, now’s the time to leverage these tools to support your mission. 𝐈𝐦𝐚𝐠𝐞 𝐂𝐫𝐞𝐝𝐢𝐭𝐬: Charity Digital Skills Report 2024 #charityCRM #AI #digitaltransformation #nonprofit #charitytech

🛡️ Combatting Misinformation: A Must for Charities Public trust is the foundation of any charity's success. In an age where 𝐦𝐢𝐬𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐜𝐚𝐧 𝐪𝐮𝐢𝐜𝐤𝐥𝐲 𝐞𝐫𝐨𝐝𝐞 𝐭𝐡𝐚𝐭 𝐭𝐫𝐮𝐬𝐭, it's crucial to have a plan in place. Here’s a quick five-step action plan to protect your 𝐜𝐡𝐚𝐫𝐢𝐭𝐲’𝐬 𝐫𝐞𝐩𝐮𝐭𝐚𝐭𝐢𝐨𝐧 from NCVO’s Executive Director Saskia Konynenburg: 1️⃣ 𝐕𝐞𝐫𝐢𝐟𝐲 𝐈𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧: Always check sources using tools like Full Fact and cross-reference for accuracy. 2️⃣ 𝐓𝐫𝐚𝐢𝐧 𝐘𝐨𝐮𝐫 𝐓𝐞𝐚𝐦: Ensure your staff can recognise misinformation. Use trusted sources and provide regular training. 3️⃣ 𝐀𝐜𝐭 𝐐𝐮𝐢𝐜𝐤𝐥𝐲: Monitor channels and swiftly address misinformation by deleting, hiding, or correcting it. 4️⃣ 𝐑𝐞𝐩𝐨𝐫𝐭 𝐅𝐚𝐤𝐞 𝐂𝐨𝐧𝐭𝐞𝐧𝐭: Use social media reporting tools to flag false content and correct any misinformation you share. 5️⃣ 𝐑𝐞𝐩𝐨𝐫𝐭 𝐒𝐞𝐫𝐢𝐨𝐮𝐬 𝐈𝐧𝐜𝐢𝐝𝐞𝐧𝐭𝐬: Understand when to report to the Charity Commission and have a response plan ready. By following these steps, your charity can safeguard its mission and maintain the trust of the communities you serve. For a detailed action plan, head over to the NCVO website 👉 https://lnkd.in/exXNCuk8 #charity #publictrust #misinformation #nonprofit

📉 The Decline of the UK's Giving Index: Time for Action 𝐓𝐡𝐞 𝐔𝐊 𝐡𝐚𝐬 𝐝𝐫𝐨𝐩𝐩𝐞𝐝 𝐨𝐮𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐭𝐨𝐩 20 𝐦𝐨𝐬𝐭 𝐠𝐞𝐧𝐞𝐫𝐨𝐮𝐬 𝐜𝐨𝐮𝐧𝐭𝐫𝐢𝐞𝐬, highlighting a worrying trend in declining charitable giving. To reverse this, the Charities Aid Foundation (CAF) World Giving Index offers key recommendations: 📌 𝐅𝐨𝐫 𝐆𝐨𝐯𝐞𝐫𝐧𝐦𝐞𝐧𝐭𝐬: Ensure fair regulation of civil society organisations, simplify giving with incentives, and uphold the independence of not-for-profits in public discourse. 📌 𝐅𝐨𝐫 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐅𝐮𝐧𝐝𝐞𝐫𝐬: Invest in infrastructure that supports civil society beyond aid, fund local organisations directly, and help grantees build sustainable domestic support. 📌 𝐅𝐨𝐫 𝐂𝐢𝐯𝐢𝐥 𝐒𝐨𝐜𝐢𝐞𝐭𝐲 𝐎𝐫𝐠𝐚𝐧𝐢𝐬𝐚𝐭𝐢𝐨𝐧𝐬: Focus on transparency and good governance to maintain public trust. Align your impact with the UN Sustainable Development Goals and engage local communities in decision-making. By embracing these strategies, we can rebuild the UK's culture of generosity and strengthen our social fabric. Let’s act now to foster a more giving society! 💪 𝐈𝐦𝐚𝐠𝐞 𝐂𝐫𝐞𝐝𝐢𝐭𝐬: CAF World Giving Index 2024 #Philanthropy #Charity #NonProfit #UKCharities #GivingCulture

🗞️ How Media Coverage Influences Public Perception of Charities Recent research from the Charity Commission for England and Wales shows that while 𝐦𝐞𝐝𝐢𝐚 𝐜𝐨𝐯𝐞𝐫𝐚𝐠𝐞 𝐠𝐞𝐧𝐞𝐫𝐚𝐥𝐥𝐲 𝐛𝐨𝐨𝐬𝐭𝐬 𝐩𝐨𝐬𝐢𝐭𝐢𝐯𝐞 𝐬𝐞𝐧𝐭𝐢𝐦𝐞𝐧𝐭 towards charities, not everyone is equally affected. Responses vary notably across different audience segments: 😊 𝐓𝐫𝐮𝐬𝐭𝐢𝐧𝐠 𝐡𝐞𝐥𝐩𝐞𝐫𝐬 tend to feel more uplifted and supportive after encountering charity-related news. 😐 𝐔𝐧𝐭𝐫𝐮𝐬𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐮𝐧𝐢𝐧𝐯𝐨𝐥𝐯𝐞𝐝 𝐢𝐧𝐝𝐢𝐯𝐢𝐝𝐮𝐚𝐥𝐬 often remain indifferent, with their perceptions largely unchanged. 🙁 𝐃𝐢𝐬𝐞𝐧𝐠𝐚𝐠𝐞𝐝 𝐝𝐨𝐧𝐨𝐫𝐬 are more likely to develop negative feelings following similar exposure. These insights highlight the importance of tailored communication strategies. Like: ✅ Reinforcing positive narratives. ✅ Addressing scepticism through transparency and storytelling ✅ Understanding and mitigating concerns. By customising outreach efforts, charities can build stronger relationships across all segments. Image Credits: Charity Commission for England and Wales #charityimpact #charityCRM #EngageCRM #nonprofit #donorrelations

🌱 The Challenges of Managing Orphan Sponsorships Running an effective orphan sponsorship program is no small feat. Charities face a range of challenges, including: 📍Tracking Donors: Ensuring accurate allocation of donations from multiple sponsors. 📍Data Management: Recording detailed beneficiary information. 📍Reporting: Providing regular, impactful updates to sponsors. 📍Renewals: Managing sponsorship renewals without missing deadlines. These tasks and more can become overwhelming, pulling your focus away from what truly matters. That’s why having a robust system in place is crucial. This is why our 𝐄𝐧𝐠𝐚𝐠𝐞 𝐂𝐑𝐌 is designed to ease these burdens with features like: 🗂️Effortless Data Management: Capture and organise all essential details. ⚙️Automated Processes: Create sponsorships and send engaging reports instantly. 🔧Full Control: Customise reports, manage renewals, and handle multiple beneficiaries seamlessly. It can streamline your entire sponsorship program, allowing you to manage it more effectively and enhance your donor experience. Learn more about it here 👉 https://lnkd.in/dr4Y9i6a 𝐏𝐒: For a quick insight into how our 𝐄𝐧𝐠𝐚𝐠𝐞 𝐒𝐩𝐨𝐧𝐬𝐨𝐫𝐬𝐡𝐢𝐩𝐬 module works, watch this trailer 🎥 https://lnkd.in/dz_63icB #charityCRM #EngageCRM #nonprofit #sponsorshipsprogram

📊 Charity Commission research reveals an interesting trend about charities: 𝐰𝐡𝐢𝐥𝐞 𝐭𝐡𝐞 𝐧𝐞𝐞𝐝 𝐟𝐨𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐢𝐬 𝐫𝐢𝐬𝐢𝐧𝐠 📈, 𝐝𝐨𝐧𝐨𝐫 𝐧𝐮𝐦𝐛𝐞𝐫𝐬 𝐚𝐫𝐞 𝐬𝐭𝐞𝐚𝐝𝐢𝐥𝐲 𝐝𝐞𝐜𝐥𝐢𝐧𝐢𝐧𝐠 📉. Only 47% of people report donating money, goods, or raising funds for charity in 2024, down from 62% in 2020. Meanwhile, 8% of people have received charitable services in 2024, including financial help, food, or medical support—up significantly from 3% in 2020. This widening gap underscores the 𝐠𝐫𝐨𝐰𝐢𝐧𝐠 𝐜𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬 𝐜𝐡𝐚𝐫𝐢𝐭𝐢𝐞𝐬 𝐟𝐚𝐜𝐞 in meeting increased demand with fewer resources. It points towards the need for charities to 𝐝𝐢𝐯𝐞𝐫𝐬𝐢𝐟𝐲 𝐭𝐡𝐞𝐢𝐫 𝐨𝐮𝐭𝐫𝐞𝐚𝐜𝐡 𝐚𝐧𝐝 𝐞𝐧𝐠𝐚𝐠𝐞 𝐭𝐡𝐞 𝐮𝐧𝐞𝐧𝐠𝐚𝐠𝐞𝐝 𝐝𝐨𝐧𝐨𝐫 𝐬𝐞𝐠𝐦𝐞𝐧𝐭𝐬. Read the complete research to fine more interesting and actionable insights here 👉 https://lnkd.in/d53UPPwT #charityCRM #EngageCRM #nonprofit #publictrust

😰 Drowning in Donor Data? Here’s How to Simplify Your Data Management 📊Managing donor data can feel overwhelming, especially when it’s scattered across multiple platforms. This data overload not only leads to inefficiencies but also risks losing valuable insights and opportunities to connect with your donors. Here’s how charities often struggle with data management: 📌 Scattered Information: Donor data spread across different systems makes it hard to get a clear view. 📌Manual Entry Errors: Handling data manually increases the chances of mistakes. 📌 Time-Consuming Processes: Sorting, updating, and analysing donor information eats up precious time and resources. Engage CRM by N3O simplifies this by centralising all donor data in one intuitive platform, ensuring that your team has a single source of truth to make informed decisions. You can 𝐢𝐦𝐩𝐨𝐫𝐭, 𝐚𝐜𝐜𝐞𝐬𝐬, 𝐚𝐧𝐝 𝐦𝐚𝐧𝐚𝐠𝐞 multiple types of data from various sources within just a few clicks. Say goodbye to data chaos with Engage CRM (built exclusively for charities). Let’s chat about how Engage can help! #datamanagement #charityCRM #EngageCRM #nonprofitCRM #donorrelations

🎯𝐓𝐚𝐢𝐥𝐨𝐫𝐞𝐝 𝐝𝐚𝐭𝐚 𝐜𝐨𝐥𝐥𝐞𝐜𝐭𝐢𝐨𝐧 is crucial for understanding your donors and optimising your outreach. 📝 Understanding this need we have introduced "𝐂𝐮𝐬𝐭𝐨𝐦 𝐅𝐨𝐫𝐦𝐬" in our CRM - Engage. With Custom Forms, you can effortlessly 𝐜𝐫𝐞𝐚𝐭𝐞 𝐚𝐧𝐝 𝐜𝐮𝐬𝐭𝐨𝐦𝐢𝐬𝐞 𝐟𝐨𝐫𝐦𝐬 to gather exactly the information you need from your donors. Whether it’s tracking communication preferences, career information, or interests, this feature puts the power of personalised data collection in your hands. 𝘌𝘯𝘩𝘢𝘯𝘤𝘦 𝘺𝘰𝘶𝘳 𝘥𝘢𝘵𝘢 𝘤𝘰𝘭𝘭𝘦𝘤𝘵𝘪𝘰𝘯 𝘸𝘪𝘵𝘩 𝘌𝘯𝘨𝘢𝘨𝘦 𝘊𝘶𝘴𝘵𝘰𝘮 𝘍𝘰𝘳𝘮𝘴! Watch this quick walkthrough or read a detailed guide on how to use Custom Forms on our support site here 👉 https://lnkd.in/eER_G9wf #charityCRM #EngageCRM #nonprofitCRM #donordata