A streamlined onboarding process can greatly enhance efficiency and elevate customer satisfaction. By adopting digital-first strategies and cascading workflows, companies can achieve smoother operations and a more seamless client experience. Author: Neshma Emile
Pollinate
Financial Services
Liverpool Street, England 5,609 followers
Putting banks at the heart of every business
About us
Putting banks at the heart of every business Pollinate is creating the next generation of digital tools for small and medium businesses, being deployed by banks around the world. Huge advances in technology, changes to regulation, customer expectations and the explosion of disruptive fintechs has changed the payments landscape for banks and SMBs alike. Not only that, but payments data will enable, power and create the next generation of SMB tools. We are working with banks and enabling them to compete with disruptors, create solutions faster (whatever their tech stack) and realise growth in revenue and market share. Pollinate technology and expertise is a unique combination of a cloud-based, bank-grade data engine and the insight and experience from working with Tier 1 banks around the world. We are live in the UK as Tyl by NatWest and NAB Hive in Australia.
- Website
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https://www.pollinate.global
External link for Pollinate
- Industry
- Financial Services
- Company size
- 51-200 employees
- Headquarters
- Liverpool Street, England
- Type
- Privately Held
- Founded
- 2017
- Specialties
- Merchant Acquiring, Small Business Technology, Bank Innovation, FinTech, User Experience, Cloud Platforms, Data Security, Cloud Architecture, Business Architecture, Product Development, and Innovation
Locations
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Primary
222 Bishopsgate
Liverpool Street, England EC2M 4QD, GB
Employees at Pollinate
Updates
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A recent study shows banking abandonment rates can hit 80%, leaving significant value untapped. Optimized onboarding enhances first impressions, boosting customer satisfaction and loyalty.
Arkwright Consulting | Digital Onboarding Assessment
arkwright.com
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Driving Change in Onboarding Processes At Pollinate, we’re committed to transforming onboarding processes to better serve SMBs. Poor onboarding can lead to high costs and lost revenue. Let’s focus on creating more efficient, customer-centric onboarding experiences. Author: Neshma Emile
Onboarding Gone Wrong — The Silent Killer of SME Potential
medium.com
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Why Onboarding Matters for SMBs Inefficient onboarding can result in a loss of 20% of potential revenue for SMBs. Optimizing this journey is crucial to providing a seamless experience for our clients. Ensuring efficient onboarding processes not only retains revenue but also enhances customer loyalty and satisfaction. Author: Neshma Emile
Onboarding Gone Wrong — The Silent Killer of SME Potential
medium.com
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Pollinate reposted this
Lately, I've been having countless conversations about the pain points of merchant onboarding. I decided it was time to compile these insights into an article. In it, I cover what onboarding entails, the costs of inefficiency, and dive deeper into some common challenges I've encountered with Pollinate. Stay tuned for part two, where I'll discuss potential solutions. Enjoy reading & let me know your thoughts! https://lnkd.in/eyZr-Pk5
Onboarding Gone Wrong — The Silent Killer of SME Potential
medium.com
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ISVs (independent software vendors) are becoming the new ISOs. Currently, banks handle 50% of merchant processing, but analysts predict that 11% will shift to ISVs by 2026. Whether you're a bank, a processor, or an ISV, Pollinate provides the tools you need to launch and transform your merchant services offerings.
Business of Payments - May 2024
businessofpayments.substack.com
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Creating incredible digital customer experiences to support our partner banks to improve their offering to merchants has always been part of Pollinate’s DNA. We’re always evolving our products to provide the best possible experience for SMBs, driven from the insights provided by our comprehensive product usage analytics.
Don’t Ask Your Bank Customers If They’re Happy. Watch What They Do, Instead.
thefinancialbrand.com
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Will pay-by-bank be the next big thing in payments? It certainly offers advantages in terms of security, savings, and debt creation. Remote banking payments are predicted to rise dramatically, and banks need to adjust accordingly, offering seamless, painless, and convenient interactions directly with merchants. That’s where Pollinate can help, making integration as easy as the end transaction.
How Pay by Bank can supercharge in-store customer experience
finextra.com
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For traditional financial institutions, the race to keep up with digital banking is a sprint, not a marathon. Embracing fintech benefits both the customer, seeking accessibility and personalized services, as well as the bank itself as technology can create efficiencies across the board- operationally, financially and allowing access to new revenue channels. At the heart of this digital journey is Pollinate, as we can implement tried and true, customizable digital solutions swiftly and seamlessly.
Virtual Banks Forge Ahead in Defining Banking’s Digital Future
https://www.pymnts.com
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One less obvious reason SMBs continue to seek digital banking options? Time. Digital platforms not only provide a better, more comprehensive customer experience in terms of offerings, but can also make it easier – and faster to access capital, open accounts, apply for loans and make swift changes to their banking needs, which all previously required a visit to a local bank branch. This is exactly what we do at Pollinate – put banks at the heart of every business, by creating a nimble, speedy, fintech-powered experience for their SMB customers that is as personalized as the traditional brick and mortar branch. Tearsheet
As SMBs veer away from traditional brick-and-mortar branches, what will traditional banks do? - Tearsheet
https://tearsheet.co