🌟 Kicking off our first official Be Active event! 🚴♂️ Yesterday, nearly 40 of our ambassadors gathered in Hyde Park for this event hosted by our newest employee network, Be Active. It was a fantastic day filled with sunshine, great conversations, and a refreshing walk through the park. A big thank you to everyone who joined us to make this first event such a success! We’re excited to see how this network grows and continues to bring our community together. Stay tuned for more events to come! 🚴♀️🚴♂️ #BeActive #BeYourself #EmployeeWellbeing #HydePark #guestservices
Rapport Guest Services
Hospitality
London, England 6,597 followers
We believe that every guest experience should be unique
About us
“We are proud to focus on the development, engagement and wellbeing of our brilliant Rapport Ambassadors who consistently deliver exceptional Guest and Workplace services to our clients and their guests every day.” - Dirk Talsma, Managing Director Rapport has received many awards for its focus on Employee Engagement including ‘3 Stars’ from Best Companies, the company behind the Sunday Times 100 Best Companies to Work For list. Other awards that Rapport has received include: - Cateys Front of House Team of the Year (four times) - Cateys People & Training award (three times) - HR Diversity Champion for the Global Diversity List - Diversity and Inclusion award for HR in Hospitality Award - People Development Award at the FSM awards Rapport Guest Services is an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. We provide services in all major cities in UK & Ireland, also globally with a strong presence in North America, Canada, Denmark, Switzerland, Hong Kong, and Australia. The company’s fully managed offer includes reception, concierge, client meeting room management, community manager, workspace and floor coordination, switchboard and other call services. Our Ambassadors create rapport with clients and their guests from the outset, leaving them with the perfect impression every time. Employee engagement, personal and professional development, and career progression for our Ambassadors is always a priority for us. We have a highly resourced internal Learning & Development team who constantly provide new and innovative training and workshops. Rapport also provides countless engagement initiatives and employee-led networks to join. Instagram: @rapport_guest_services X: @RapportService Facebook: @RapportService MyGwork: Rapport
- Website
-
https://www.rapportservice.com/
External link for Rapport Guest Services
- Industry
- Hospitality
- Company size
- 501-1,000 employees
- Headquarters
- London, England
- Type
- Public Company
- Founded
- 2012
Locations
-
Primary
20 Red Lion Street
London, England WC1R 4PS, GB
Employees at Rapport Guest Services
-
Jari (Jay) Mattila
General Manager - Workplace Operations. Dynamic workplace experience and hospitality leader with a successful record of transforming employee and…
-
Gary Acheson, Assoc CIPD
Head of Learning & Development at Rapport and Restaurant Associates
-
Dirk Talsma
Managing Director at Rapport Guest Services and Restaurant Associates Venues
-
Pamela Domma
Director of Hospitality Operations at Rapport For Accenture
Updates
-
🛫 Looking for a fresh start in your career? 🏢 Whether you’ve been working in hospitality, retail, or the airline industry, you’ve already mastered the art of creating memorable experiences. Now, take those skills into the corporate world with Rapport! Some of the invaluable benefits you will get from Rapport include quick access for you and your immediate family to a Digital GP and wider healthcare benefits, exclusive employee discounts to countless retailers, a comprehensive learning and development programme, career progression opportunities, a charity day off, and free weekends! Curious about the switch? Learn more about our opportunities here: https://lnkd.in/e8eE4q9A #CareerSwitch #GuestServices #HospitalityToCorporate #hiring #WeAreHiring
-
❤️ What’s Your Favorite Thing About Working at Rapport? ❤️ Have you ever considered a career in corporate guest services? At Rapport, there are countless reasons to join our team! From incredible employee benefits and our award-winning learning & development program to holistic wellbeing initiatives and opportunities to get involved in causes close to your heart—Rapport is more than just a workplace; it’s a community. Ready to start your journey with us? Explore our available roles here: https://lnkd.in/e8eE4q9A #hiring #wearehiring #guestservices #corporatejobs #beyourselfatwork
-
🌟Join our team in Leeds🌟 We are looking for a creative and engaging individual to join our incredible team in Leeds. You will be joining an award-winning, innovative Front of House team at one of our most prestigious client sites in Leeds. ⭐£28,000 P/A, 40 hours per week, Monday to Friday, shifts between 7am - 7pm with flexibility to cover evening functions. Benefits include quick access for you and your immediate family to a Digital GP and wider healthcare benefits, exclusive employee discounts to countless retailers, a comprehensive learning and development programme, career progression opportunities, a charity day off, and so much more. Click to learn more and apply: https://lnkd.in/eghUMvuD #leedsjobs #wearehiring #hiring #corporatereception #corporatejobs
-
✨Are you the Team Leader we're looking for?✨ If you have a passion for delivering remarkable service, we want to hear from you. At Rapport, you will have quick access for you and your immediate family to a Digital GP and wider healthcare benefits, exclusive employee discounts to countless retailers, a comprehensive learning and development programme, career progression opportunities, a charity day off, and so much more. Some of the exciting roles you can find at Rapport include Team Leaders, Receptionist, Concierge, Meeting Room Management, Community Manager, Workspace and Floor Coordination, and Call Services. Find all our available roles here: https://lnkd.in/e8eE4q9A #wearehiring #hiring #ukjobs #guestservices #trending
-
✨We are looking for Team Leaders ✨ At Rapport, you will have quick access for you and your immediate family to a Digital GP and wider healthcare benefits. You also will also receive exclusive employee discounts to countless retailers, a comprehensive learning and development programme, career progression opportunities, a charity day off, and so much more. Some of the exciting roles you can find at Rapport include Team Leaders, Receptionist, Concierge, Meeting Room Management, Community Manager, Workspace and Floor Coordination, and Call Services. Find all our available roles here: https://lnkd.in/e8eE4q9A #wearehiring #hiring #ukjobs #guestservices #corporatereception
-
🚲Cycle to Inspire update🚲 Our cycling team are well and truly into their training regime for the Cycle to Inspire charity ride in September. Enjoy taking a sneak peak behind the scenes on their training progress! The team, led by our Managing Director, Dirk Talsma, will be cycling from London to Dublin over four days in September, all in support of our charity partners, West Lea School and Down Syndrome Ireland You can support our riders and our charity partners by donating through the following link https://lnkd.in/eX3NVAsv Thank you in advance for your generous donations and support! #cycletoinspire #cyclechallenge #donate #charitypartner #montage
-
Congratulations, Laura, on this incredible feedback! "I would like to extend my sincerest gratitude to Laura for her exceptional assistance in facilitating a meeting space for one of our clients. A client encountered an issue with securing a meeting room. After exploring options, the client subsequently visited another building, where they met with Laura. Laura took the initiative to address the client's needs, recommending suitable spaces with projectors and screens. She efficiently managed the situation, handling all aspects of the request with professionalism and expertise. Thanks to Laura' s tireless efforts, we were ultimately able to secure a meeting space for the client. Her dedication and attention to detail were instrumental in making this possible, and we couldn’t have achieved this outcome without her." #employeeappreciation #employeerecognition #rapportguestservices #aboveandbeyond #ThankYou
-
🌈 Throwback Thursday 🌈 Pride Month may be over, but today we reminisce about the incredible celebrations and look forward to what’s ahead. Our Pride Committee went all out, hosting educational events and vibrant celebrations that made it a month to remember. Read all about what our teams got up to here: https://lnkd.in/e38YHFZ4 #pride #beyourselfatwork #beyourselfatrapport #DE&I #prideatwork
-
🌟 This incredible group of ambassadors had an exclusive opportunity to sit down with Dirk Talsma Managing Director, and Hayley Barnard Business Director, at the prestigious Gong bar at the Shard in London last night.✨ They engaged in an open, dynamic discussion, asking questions, sharing insights, and pitching ideas to shape the future of our business. 💬 "I think this is one of the most interesting initiatives from head office and it was great to be a part of it. With so much positivity and support from all attendees, I left with my mood and motivation completely lifted after a gloomy London day." - Antonia, Rapport ambassador #guestservices #employeerecognition #employeeengagement #innovativespirit #guestservices