Today we’ve announced our third full year of profitability. These fantastic results are driven by strong growth in revenue, deposits, active customers and customer transactions. Highlights include: - Pre-tax profits up 55% to £301m - Revenue up 51% to £682m - Total deposits up 4% to £11bn We’ve also sustained our top two Competition and Markets Authority rankings for service quality, online and mobile banking service and overdrafts. Engine by Starling is now proven as the SaaS platform that enables clients to launch cost-effective, market-leading digital banks at pace. John Mountain, Interim CEO of Starling Bank, said: “This is our third full year of profitability demonstrating a robust financial performance. It was a breakthrough year for Starling as we became a global provider of banking Software as a Service through our subsidiary Engine by Starling. We’ve heavily invested in Engine because we’re confident it can one day become as big as the UK bank, or bigger.” David Sproul, Group Chair of Starling, said: “Starling is now an established part of the UK banking scene. The percentage of active accounts now stands at nearly 80%, while total transactions rose by 21% to £174.1bn during the year. We have more customers, using our services more often, continuing to deepen their relationship with us. “We look forward to welcoming our new Group CEO, Raman Bhatia on 24 June. He brings a wealth of experience in consumer technology, banking and fintech expertise as the Group enters its next phase of growth.”
About us
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We’re changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are. Since then, we’ve grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank.
- Website
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http://www.starlingbank.com
External link for Starling Bank
- Industry
- Banking
- Company size
- 1,001-5,000 employees
- Headquarters
- London, London
- Type
- Privately Held
- Founded
- 2014
- Specialties
- FinTech, Mobile Banking, Finance, Banking, and Banking as a Service
Locations
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Primary
London Fruit and Wool Exchange
1 Duval Square
London, London E1 6PW, GB
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Brunel House, 2 Fitzalan Road
Cardiff, CF24 0HA, GB
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Beresford House, Town Quay
Southampton, SO14 2AQ, GB
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St Peter's Square
Landmark
Manchester, England M1 4PB, GB
Employees at Starling Bank
Updates
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We’ve redesigned the app’s home screen to help you find key information more easily 😌 It’s now available to everyone, make sure you have updated to the latest version of the app. Have a swipe through to see what’s changed 👉 Take a look at the other features that come with a Starling account via the link below. https://lnkd.in/ehYaUXfB
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We ran a survey recently which showed that four in ten children (38%) have a side hustle including a third of younger children aged 6-9. And this isn’t the only way kids are earning more – 61% of parents say their kids negotiate how much they should get paid for doing specific tasks. On average, being able to barter an extra 34% from their parents! The research revealed the top ten tasks that earn children the most money: Getting a good school report - £4.90 Looking after siblings - £4.10 Washing the car - £3.70 Garden work - £3.60 Helping with DIY - £3.50 Cleaning the bathroom - £3.30 Doing homework - £3.30 Good behaviour £3.20 Tidying the house - £3 Walking the dog - £3 How does this match up in your home? 🤔
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In case you missed it: we’ve launched a new editorial platform, Noteworthy. We sat down with our Creative Content Strategist and project lead, Annabel Herrick, to learn more. What is Noteworthy? A new home for our editorial, hosting all kinds of content (long-form articles, illustrations, videos) to breathe life into money storytelling. Money is one of the few universal experiences, it affects everyone, so let's talk about it! Money underpins every big decision so it's emotional – and monumental. It’s about tackling difficult conversations; relationships, milestones. Aligning with our new brand platform, The Bank Built For You, the Noteworthy content strategy focuses on human storytelling; real stories, real people. Why ‘Noteworthy’ for the name? Noteworthy has a double meaning: noteworthy content, and exploring what's worthy of your 'bank notes'. You'll spot these handwritten flourishes, such as dashes and arrows, whenever you see Noteworthy – from our social media to the new newsletter. Which agency is helping with the project? No agency! Noteworthy was built (and will be managed) in-house by Starling Bank’s creative team, including editors, writers, photographers and graphic designers. However, Noteworthy showcases a range of voices, so we feature content from freelance contributors, including award-winning writers and illustrators. What sort of content can we expect? The content strategy includes a new ‘Money Truths’ pillar, which shines a light on relatable moments, milestones and conversations related to money – honest accounts and real lives. Alongside this, you'll find 'Money Masters', which educates our audience on all things money, featuring expert voices, including pros here at Starling! In our new series 'Joined at the Chip', real couples test drive our joint account for a month and write about how it changes their relationship. In 'How Much Does it Cost' we explore the real cost of something, whether that’s a condition, decision or circumstance – such as getting a dog, being pregnant or moving to a remote island. Finally, our already popular 'For What It's Worth' series features anonymous case studies covering tricky but important topics, such as break-ups, bereavement and childcare.
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Earlier this month, we celebrated South Asian Heritage Month with an event at our London office hosted by EmbRace, our Race and Ethnicity Network. The team explored this year's theme, "Free to Be Me”, through poetry, considered a liberating form of self expression. The event brought together colleagues from across the bank to discuss the book I Belong to Nowhere, by Kalyani Thakur Charal. As a poetry fan, our new Group CEO, Raman Bhatia, opened the discussion. He shared some thoughts on the Ghazal poetry form, his adoration of Fernando Pessoa and his attempt to curate world poetry for his children (Raman hopes through osmosis they will one day share this interest!). Assad Khan then hosted a panel discussion on the book, joined by Wajid N. and Ayesha Gorvi. The group also shared some of their experiences and challenges of growing up with South Asian heritage in the UK, and what poetry has given them as a form of support and expression. Assad said: “Being of South Asian heritage in the modern UK can often make you feel rather unwelcome, that one doesn’t feel like they can entirely fit in here. Poetry can give you means of self-expression and of articulating your own thoughts, feelings, and frustrations. As a medium, it has so much in common with the expressive nature of the South Asian character and culture. It can give words and meaning to often confusing and frustrating thoughts, and help to make sense of one's own experiences and a feeling that you are not going through it alone, which can be comforting and reassuring.” It was inspirational to see and hear colleagues being free to talk about these things, so they may then be inspired to live by the mantra ‘free to be me’, and fantastic to see so many colleagues attend and hear more about South Asian heritage.
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Coming soon to a phone very near you 🚨 Our home screen is evolving. We’ve redesigned it to make key information easier to find. Your daily spending, your balance and your transactions are all centre stage. And switching between your Starling accounts is quick too. We’ll be gradually rolling the new home screen out to everyone over the coming weeks, so keep your eyes peeled! 👀 You can learn more about the features that come with a Starling account via the link below. https://lnkd.in/ehYaUXfB
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Money is never just money. It's childcare. Petcare. Future-self proofing. Milestones. Setbacks. And so much more. So let’s talk about it! Noteworthy explores the ordinary, extraordinary world of money. Your new home for stories and guides, explainers and interviews. Head to starlingbank.com/blog to find out more 🔗