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Our latest insight piece by our Head of Design Strategy, Scott Parker, dives into "The Patient Revolution: From Netflix to Amazon, Modern Experiences Are Reshaping Your Healthcare." Explore how the healthcare industry is evolving to meet rising patient expectations, with advancements in technology and service creating more convenient, personalised, and patient-centred experiences. 🌟 Key Insights: - The Amazon Effect: Convenience & Transparency - 24/7 Access: Benefits & Challenges - Personalisation inspired by Netflix - Hospitality principles in healthcare Read the full article here: Thttps://lnkd.in/eadMbrr4 #HealthcareInnovation #PatientExperience #HealthTech #DigitalHealth