We are looking for a Senior IT & Infrastructure Technician to lead our IT/infrastructure needs across our business. Is it you? Apply now ✨ 💙 #NewYear #NewCareer #wearehiring
About us
Founded in 2020, Zapp is London’s leading premium convenience delivery app, elevating the everyday lives of hundreds of thousands of Londoners. We leverage cutting-edge technology to anticipate customer needs – ensuring the most relevant products are always available, at the right location, at the right time. From daily essentials to luxury favourites and pharmacy needs, our hand-picked product range showcases global icons and beloved local brands, available for delivery to customers' doors in minutes, 24/7. We're on a long-term mission to bring technology to convenience retail, a $4 trillion global industry that remains largely offline. Our strategy is simple: build out the system in one of the world's largest megacities – London. We've witnessed significant demand (i.e. 'product-market fit') for on-demand convenience and have decided to focus on a large, profitable segment as we expand our system in the coming years: premium convenience. Catering to premium, high-demand customers forces us to constantly innovate and encourage the standards of excellence across the board. We're excited to expand Zapp over the coming years and decades as we build the ‘need it now’ supply chain of the future. Zapp is proud to be backed by some of the world's leading venture capital and growth equity investors, including Lightspeed Venture Partners and Atomico, as well as some of the most iconic figures of our generation, including Sir Lewis Hamilton. Come and join our team of scale-up and exit experts from companies such as Amazon, Deliveroo, Selfridges and more.
- Website
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https://www.justzapp.com/
External link for Zapp
- Industry
- Retail
- Company size
- 201-500 employees
- Headquarters
- London
- Type
- Privately Held
- Founded
- 2020
Locations
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Primary
21 Grosvenor Place
London, SW1X 7HN, GB
Employees at Zapp
Updates
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What’s the key to truly delighting customers? At Zapp, our approach is straightforward: we start with the ideal customer experience and work backwards from there. Every product, feature, and interaction is crafted with one goal in mind: creating magical moments that our customers will love. This approach is more than just a strategy; it’s embedded in our culture as a core leadership principle: Customer Obsession. We prioritise understanding our customers' needs, with the aim of consistently delivering the best selection of products and highest levels of service, on-demand, 24/7. If you're driven by innovation, passionate about CX, and keen to join a team that's committed to elevating the everyday life of hundreds of thousands of customers, Zapp could be the perfect fit for you. Check out our open roles here: https://lnkd.in/dxeH_aq3 #HiringNow #OpenRoles #CustomerObsession #WorkingBackwards #CustomerExperience
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The viral Franuí chocolate-covered frozen raspberries have landed on Zapp – a perfect pairing with sunny London weather. ☀️ Franui's story began in Patagonia, Argentina, where an Italian family brought their passion for chocolate making. Over generations, they honed their craft, creating the perfect chocolate to complement their star ingredient: hand-selected raspberries. Fast-forward to Franui taking over the internet and going viral on TikTok. Now you can get them straight to your door, in minutes, whenever you like. 😉 #FrozenTreats #FoodieFavorites #RapidDelivery #TikTokFamous
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Did you know you can shop for iconic brands such as Dr. Barbara Sturm, Apple, Bamford, and more, on-demand? Our in-app "Zapp Boutique" brings your favourite premium and luxury products, typically found in department stores, to your fingertips, fundamentally changing how these products are bought and sold with delivery in minutes, 24/7. 🤳 As customers increasingly value the convenience of ordering on-demand, our curated "Zapp Boutique" catalogue also features renowned brands like Antinori, LVMH, Skin Cycles, and Cipriani, available round the clock for premium and luxury shopping from home.⚡
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At Zapp, we're transforming convenience retail by creating London's leading 24/7 premium convenience delivery service. Our long term mission is to build the 'need it now' supply chain of the future, and we're looking for passionate individuals to join our ambitious and driven team. If you're committed to solving complex problems and thrive in a supportive, collaborative environment, we want to hear from you! We’re hiring a Sales & Operations Planning manager – looking for someone with: ‣ Strong analytical and data-driven decision-making skills ‣ Deep understanding of supply chain dynamics, inventory management, and distribution strategies specific to online grocery and convenience ‣ Capacity to analyse and predict potential gaps and related root causes in the supply chain dynamics If this is you, join us in transforming convenience retail. ⚡ Apply here or view further open roles at https://bit.ly/3WafMMb #hiring #hiringnow #joinus
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Imagine an at-home sommelier who presents you a curated selection and brings you the finest drinks on demand.🍷 This is how we’re working to modernise traditional drinks retail to suit today’s customers, as Dan Whine, our Head of Fine Wines & Spirits, explained in an interview with The Drinks Business: “We’re driven much more by what’s going on in the on-trade (places which sell beverages for immediate consumption), so it is quite often a continuation or replication of that experience – people go out to a nice restaurant or they go to a member’s club, and they see something they like and go ‘I’d like to have that at home.’” Adding to Zapp’s best-in-class premium drinks selection, Zapp is now stocking Clase Azul Ultra – an exclusive tequila, of which there are only 100 bottles worldwide – as well as some of the world’s most sought-after wines. You can explore the selection at justzapp.com Thanks Arabella Addy for the great interview! #finewine #quickcommerce #justzapp Image credit: Clase Azul Mexico.
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This week, we announced that we are now stocking three of the world’s most sought-after wines. This is the first time these exclusive vintage wines are available on demand, for delivery in minutes, 24/7.⚡ As one of the largest UK retailers of fine wine and premium spirits, our ‘on-demand’ approach is fundamentally changing how these products are bought and sold, catering to consumers who value the convenience of ordering online for immediate delivery. For the wine connoisseurs, the collection includes Château Pétrus Pomerol 2000 (£5,499.99), Chambertin Grand Cru Domaine Armand Rousseau 2009 (£4,499.99) and Domaine de la Romanée-Conti Grands Echezeaux Grand Cru 2009 (£3,499.99).🍷 We work directly with top wine and spirit agencies to source our hand-picked selection, so customers can come to Zapp expecting only the best. #quickcommerce #justzapp #finewine
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It was great to be invited to Diageo's Fusion Partnership Lab demo day, where our CEO Nav spoke on a panel to share insights on how brands can build successful long-term corporate partnerships, including the importance of agility, adaptability, and persistence. At Zapp, we partner with iconic brands and local favourites, including world-leading producers and the UK’s top wine & spirit agencies. We bring the best brands to our customers – and help these brands deliver for the next generation of shoppers, getting their products into customers’ reach, on demand, 24/7. Thanks to Diageo for hosting a fantastic event.
🌟 Diageo Fusion Demo Day 🌟 What an amazing inaugural Fusion Partnership Lab Demo Day at Diageo 1HQ: packed room (with our CMO, Cristina Diezhandino and the Marketing Leadership Team in the front row and dialed in), 8 incredible growth stage companies presenting exciting breakthrough concepts to shape the future of social celebration, an exceptional introductory panel of founders and corporate innovators - just wow! 😍 Our Chief Innovation Officer, Mark Sandys kicked things off followed by a panel moderated by Rob Chapman from our Fusion delivery partners Founders Intelligence with Adam Levene, Carol Hilsum, Navid Hadzaad (Zapp), and Siobhan Linard FRSA sharing brilliant insights on how to build enduring corporate partnerships. 🤝 Our cohort of 8, who made it through to Phase II of the Fusion Partnership Lab flew in from as far as Australia and California to showcase their innovative concepts and pitch for potential pilots with Diageo. We couldn’t be more excited about the opportunities that lie ahead! 🚀 Look out for an announcement in the coming weeks about the pilots that will emerge from the programme and the companies who successfully made it to the post-programme phase! #demoday #innovation #partnerships #startups Startups: Brandon Barbello (Archetype AI) | Jodie Mlikota (Gathar) | Kevin Brown (Innit) | Tal Lotan, Dan Skrek (NINA) | Neha Singh (Obsess) | Lin Dai, Christopher Sealey (Superlogic) | Eoin Bara (Tipple) | Nick Sokolich (UneeQ) Guy Middleton | Benjamin Lickfett | Miguel Olarte | Will Harvey | Ezra Konvitz | Dhruv Sarin | Nikita Shimkus | Ellie Walford
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Bringing the best of the world to your door means we deliver iconic brands and local favourites – like Chelsea’s Birley Bakery. Whether it’s buttery biscuits, chocolate to satisfy your sweet cravings, or the perfect crackers for your charcuterie board, you can now shop Birley Bakery goods round the clock on Zapp. Birley Bakery takes inspiration from the boulangerie-pâtisseries of France, championing the taste of tradition, the joy of artisanal baking and exceptional ingredients sourced from across the globe. Check out Birley Bakery on Zapp: http://bit.ly/3VeRpwn
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This year’s Mental Health Awareness Week theme - “Moving more for your mental health” – has got us thinking about how we can help make being active fun, to support our team’s wellbeing. Across Zapp, we’ve launched a Step Count Challenge to encourage our team to get involved and clock up as many steps as they can (there’s nothing like a bit of light-hearted competition to serve as motivation 😉). Mental Health Foundation has put together some great tips: for example, celebrating wins big and small, taking the stairs instead of the lift, trying new activities (pickleball, anyone?) and making plans with friends, family and colleagues so you look forward to it. We’d love to hear your ideas – how are you moving more for your mental health?
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