Andrew Stubbings

Digital Realty prides itself on delivering a portfolio of data centre solutions with a record of 99.999% uptime for the past 11 consecutive years, equating to more than 1.7 billion operating minutes, unmatched by any other data centre provider in the world.

It has more than 195 centres globally across over 30 markets throughout Europe, North America, Asia and Australia, servicing top-tier clients including Facebook, IBM, AT&T, LinkedIn and Equinix. Its Sydney data centres are hugely… Show more

Digital Realty prides itself on delivering a portfolio of data centre solutions with a record of 99.999% uptime for the past 11 consecutive years, equating to more than 1.7 billion operating minutes, unmatched by any other data centre provider in the world.

It has more than 195 centres globally across over 30 markets throughout Europe, North America, Asia and Australia, servicing top-tier clients including Facebook, IBM, AT&T, LinkedIn and Equinix. Its Sydney data centres are hugely important to its Asia-Pacific business and SYD 11 – its new Digital Erskine Park 2 Data Centre – is the new kid on the block, following the adjacent SYD 10 facility.

The SYD11 facility on 13-23 Templar Road is the largest facility the business has built in Australia and is located adjacent to its existing data centre in Erskine Park, which opened in November 2012. Show less

As one of Asia’s foremost mobile-first nations, with close to 72% of internet traffic originating from mobile devices and around 215mn internet users expected by 2020, Indonesia’s digital economy is one of incredible potential. If unlocked, this potential will establish Indonesia as the biggest digital economy in South East Asia that is projected to reach US$130bn in 2020. Indonesia will be Asia’s next digital powerhouse.

Tasked with realising these predictions and truly unlocking this… Show more

As one of Asia’s foremost mobile-first nations, with close to 72% of internet traffic originating from mobile devices and around 215mn internet users expected by 2020, Indonesia’s digital economy is one of incredible potential. If unlocked, this potential will establish Indonesia as the biggest digital economy in South East Asia that is projected to reach US$130bn in 2020. Indonesia will be Asia’s next digital powerhouse.

Tasked with realising these predictions and truly unlocking this potential are the major technology players in Indonesia. One such company that understands the key role it will play in redefining the landscape of Indonesia is Telkom with its subsidiaries (TelkomGroup). TelkomGroup is the biggest digital telecommunications company in Indonesia. Today, it has embarked on an ambitious transformation journey that will see the company become ‘the king of digital in the region’ and ‘lead Indonesian digital innovation and globalisation’. Show less

In the ever-evolving world of financial services and insurance, technology continues to steer the industry in new and often unprecedented directions. How a company embraces this rapidly expanding marketplace is a task facing many all over the world. For AXA, providing insurance and asset management services for more than 30 years, innovation has been and will always remain firmly at the heart of everything the company does. It is a core value to the business and has played a crucial role in… Show more

In the ever-evolving world of financial services and insurance, technology continues to steer the industry in new and often unprecedented directions. How a company embraces this rapidly expanding marketplace is a task facing many all over the world. For AXA, providing insurance and asset management services for more than 30 years, innovation has been and will always remain firmly at the heart of everything the company does. It is a core value to the business and has played a crucial role in establishing AXA as a global leader in insurance and asset management.

In June 2016, the company announced its Ambition 2020 strategic plan as it looks to continue to meet and exceed its customers’ rapidly evolving needs and grow in a challenging economic climate. The bottom line of this transformation is simple: to further its growth and accelerate its transformation to best serve its expansive customer base. Show less

Since 1995, PT Sun Life Financial Indonesia (Sun Life) has provided clients with a comprehensive range of protection and wealth management products, including life insurance, education insurance, health insurance, and retirement plans. At Sun Life, its purpose is clear: to help clients achieve lifetime financial security and live healthier lives.

Sun Life services close to one million clients and has a multi-distribution network of more than 9,400 insurance advisors across Indonesia… Show more

Since 1995, PT Sun Life Financial Indonesia (Sun Life) has provided clients with a comprehensive range of protection and wealth management products, including life insurance, education insurance, health insurance, and retirement plans. At Sun Life, its purpose is clear: to help clients achieve lifetime financial security and live healthier lives.

Sun Life services close to one million clients and has a multi-distribution network of more than 9,400 insurance advisors across Indonesia, serviced through a network of 132 conventional and 49 shariah marketing offices.

Over the past decade, every industry has seen dramatic changes and the life insurance industry is no exception to this digital disruption.

As Sun Life set out on its digital transformation journey, its greatest asset was a visionary leadership steered by Elin Waty, President Director of Sun Life Financial Indonesia.

She assumed her role at the helm of the company in 2015, after 24 years of experience in the life insurance industry in Indonesia. Before joining Sun Life, she held senior roles in various fields, including sales, marketing, and operations at several of Indonesia’s top life insurance companies. Show less

People of all generations now accept that their mobile phone is the technology hub that enables every aspect of life. Work, entertainment, social interaction, information, shopping, finances, learning: the device in our pocket gives us access to all of it – just so long as we can connect.

Mobile devices are now used predominantly for data. So, exceptional cellular coverage and Wi-Fi is very important. People expect this data connectivity, whether for texting, browsing or streaming… Show more

People of all generations now accept that their mobile phone is the technology hub that enables every aspect of life. Work, entertainment, social interaction, information, shopping, finances, learning: the device in our pocket gives us access to all of it – just so long as we can connect.

Mobile devices are now used predominantly for data. So, exceptional cellular coverage and Wi-Fi is very important. People expect this data connectivity, whether for texting, browsing or streaming. Having the signal drop, or no signal at all, on a train is a frustration that BAI Communications is making a thing of the past.

BAI Communications operates in Australia (Broadcast Australia), Hong Kong, Canada, the UK and in New York with majority-owned BAI Communications company Transit Wireless. The company designs, builds and operates communications infrastructure – cellular, Wi-Fi, broadcast, radio and IP networks. In Australia through Broadcast Australia, it owns and operates one of the most extensive transmission networks in the world, delivering 59 million broadcasting hours to 99% of the population. In times of crisis, national broadcasters rely on them to maintain the connection with Australians – flood, fire, cyclone or other natural disaster – and emergency services rely on BAI to help keep them informed. Show less

Global insurance leader Marsh has a rich history dating back to 1871, with more than 30,000 colleagues in over 130 countries. On a worldwide scale, Marsh works on behalf of clients spanning industries and companies of all sizes, with a distinct focus on the commercial, corporate and risk management segments.

Marsh’s Indonesian business has been in operation for 35 years. “We’re a very established player here,” says Alistair Fraser-Hawkins, CEO of Marsh Indonesia. “We’re the biggest… Show more

Global insurance leader Marsh has a rich history dating back to 1871, with more than 30,000 colleagues in over 130 countries. On a worldwide scale, Marsh works on behalf of clients spanning industries and companies of all sizes, with a distinct focus on the commercial, corporate and risk management segments.

Marsh’s Indonesian business has been in operation for 35 years. “We’re a very established player here,” says Alistair Fraser-Hawkins, CEO of Marsh Indonesia. “We’re the biggest broker in Indonesia, and our growth rate has been steady, but in the last two years we’ve seen a significant increase driven by a more segmented strategy, targeting particular sectors and helping clients identify and manage their risks.” Show less

It would be a mistake to think of Westpac in the same way as one thinks of the big global corporate banks, even though it is one of the ‘big four’ in Australia. For a start it doesn’t even sound like a bank, its portmanteau name, adopted in 1982 when it merged with a number of Australian banks, signifying the western pacific region rather than the finance sector. Westpac has been in New Zealand ever since it was founded as the Bank of New South Wales in 1861, and today Westpac New Zealand is… Show more

It would be a mistake to think of Westpac in the same way as one thinks of the big global corporate banks, even though it is one of the ‘big four’ in Australia. For a start it doesn’t even sound like a bank, its portmanteau name, adopted in 1982 when it merged with a number of Australian banks, signifying the western pacific region rather than the finance sector. Westpac has been in New Zealand ever since it was founded as the Bank of New South Wales in 1861, and today Westpac New Zealand is the government banker as well as serving businesses throughout the country and more than 1.3mn customers.

Talking to Rob Halsall, the bank’s Chief Procurement Officer (CPO), one quickly begins to appreciate why it is different. For a start, it is very closely aligned to the values that make New Zealand an outstanding place to live. That’s illustrated by three issues it places right at the front of its agenda – promoting electrification in transport, tailoring its services for people with dementia and providing equal opportunities to women, especially in leadership roles. Show less

The world’s economy has witnessed exponential growth over the last decade. Population growth, longer lifespans, rising healthcare costs and increasingly digital lifestyles are all leading to the disruption of not only the protection available for consumers, but also how insurers will continue to play a key role in this evolving industry. Insurers have therefore looked to overhaul the traditional ways of working in a bid to remain ahead of the curve and better serve their customers.… Show more

The world’s economy has witnessed exponential growth over the last decade. Population growth, longer lifespans, rising healthcare costs and increasingly digital lifestyles are all leading to the disruption of not only the protection available for consumers, but also how insurers will continue to play a key role in this evolving industry. Insurers have therefore looked to overhaul the traditional ways of working in a bid to remain ahead of the curve and better serve their customers.

Witnessing how the surge of new players continues to drive the launch of personalised solutions across Asia, AXA has also seen a number of non-insurance companies, such as Tencent and Alibaba, look at entering this competitive space, demonstrating their potential for future growth. Show less

While the world of insurance is ostensibly centred around human experience, it’s amazing how often that focus falls by the wayside, particularly as technology becomes ever more of a priority. BNP Paribas Cardif, the insurance arm of BNP Paribas, is working tirelessly to buck this trend.

Joel Edgerton, COO, and Colm Kennelly, CIO, have been fronting a technological transformation of the Japanese arm of the business. With backgrounds in business, finance, and engineering between them, the… Show more

While the world of insurance is ostensibly centred around human experience, it’s amazing how often that focus falls by the wayside, particularly as technology becomes ever more of a priority. BNP Paribas Cardif, the insurance arm of BNP Paribas, is working tirelessly to buck this trend.

Joel Edgerton, COO, and Colm Kennelly, CIO, have been fronting a technological transformation of the Japanese arm of the business. With backgrounds in business, finance, and engineering between them, the pair boast a powerful grasp of both technology and economics in order to lead this transformation. Show less

Digital Realty is the world's largest full-scale data centre provider offering colocation, interconnection and cloud services.

It has more than 150 data centres in 11 countries, servicing more than 2,300 companies of all sizes in 33 global markets across its secure, network-rich portfolio of buildings located throughout Asia Pacific, North America and Europe. Equating to more than 26mn sq ft of Data Centre space across the world.

For more than nine years, the business has… Show more

Digital Realty is the world's largest full-scale data centre provider offering colocation, interconnection and cloud services.

It has more than 150 data centres in 11 countries, servicing more than 2,300 companies of all sizes in 33 global markets across its secure, network-rich portfolio of buildings located throughout Asia Pacific, North America and Europe. Equating to more than 26mn sq ft of Data Centre space across the world.

For more than nine years, the business has delivered a portfolio of data centre solutions – including colocation, Cloud services, business ecosystems, Turn-Key Flex (TKF), and powered base buildings (PBB) – with a record of 99.999% uptime, unmatched by any other data centre provider. Show less

Around the world Australia may be best known for its unique landscape, stable economy and cultural mix, but there's also an exciting IT industry growing here full of ready and willing early adopters. Australia’s ICT industry has developed enormously in the last decade, something that data centre provider NEXTDC has been a big part of.
NEXTDC's sites straddle the range of Australian climates, from humid sub-tropics to semi-arid to the chilly south, with facilities in five major cities:… Show more

Around the world Australia may be best known for its unique landscape, stable economy and cultural mix, but there's also an exciting IT industry growing here full of ready and willing early adopters. Australia’s ICT industry has developed enormously in the last decade, something that data centre provider NEXTDC has been a big part of.
NEXTDC's sites straddle the range of Australian climates, from humid sub-tropics to semi-arid to the chilly south, with facilities in five major cities: Sydney, Melbourne, Brisbane, Perth and Canberra. It has already built out around 35MW of 42MW of potential capacity across these locations, with each site and market chosen for specific reasons, and has a further 60MW-plus in the pipeline as it focuses on second-generation sites.



Brisbane, where NEXTDC’s first data centre was built, is the go-to city for national businesses to position their Asia-facing headquarters. The capital city of Canberra poses real prospects for company growth, as the federal government has increased their IT spend by $3 billion in the past two years to $10 billion, and is increasingly focussed on connecting to public and private clouds. In Melbourne, the market is growing substantially faster than anywhere else in Australia, and all the way over on the west coast, new submarine cables landing in Perth in the next few years could turn the city into a regional data hub, not to mention being the central focus for all development in the Western Australian economy. Show less

Overseeing a supply chain transformation at the world’s largest real estate services company is no easy task. With around 90 offices in Asia – alongside thousands more affiliates and managed properties – the potential for CBRE to save its clients’ time and money was high. Backing up a plan to triple its present operations in the Asia-Pacific region, the transformation could not be timelier. With a remit to centralise supply chain operations, roll-out new technologies, and up-skill staff, we… Show more

Overseeing a supply chain transformation at the world’s largest real estate services company is no easy task. With around 90 offices in Asia – alongside thousands more affiliates and managed properties – the potential for CBRE to save its clients’ time and money was high. Backing up a plan to triple its present operations in the Asia-Pacific region, the transformation could not be timelier. With a remit to centralise supply chain operations, roll-out new technologies, and up-skill staff, we speak to two executives at CBRE – Mat Langley and Graham Morton, about how this is being achieved.

Operations

CBRE began its Asia operations nearly 40 years ago. The company’s first foray into the market began with entry into Singapore – a vital location which now serves as the country’s South East Asia regional hub, housing around 1,100 employees. Consistently growing, the company has attained a well-earned reputation as a leader in terms of commercial leasing, investment sales, residential project marketing and commercial asset management in a number of key Asian markets.

The company’s comprehensive offering includes transaction, facilities management, advisory, and a wide array of capital and asset management services. The company also retains a high degree of knowledge and capability, covering a range of industry verticals, namely hotels, industrial, logistics, and workplace solutions. Show less

Banking has not had a good press since the global financial crisis kicked in around 2008. Australia may have weathered the storm better than Europe and the USA, but it has faced similar issues. In some ways this has been of advantage to the largest customer-owned bank and one of the longest-running financial institutions in the country. Founded in 1874 as the Toowoomba Permanent Building Society, the organisation has evolved through Heritage Building Society (1981) until it became Heritage Bank… Show more

Banking has not had a good press since the global financial crisis kicked in around 2008. Australia may have weathered the storm better than Europe and the USA, but it has faced similar issues. In some ways this has been of advantage to the largest customer-owned bank and one of the longest-running financial institutions in the country. Founded in 1874 as the Toowoomba Permanent Building Society, the organisation has evolved through Heritage Building Society (1981) until it became Heritage Bank in 2011. At every step it retained its customer-owned structure. Today it has assets in excess of $8bn, and remains headquartered at Toowoomba, Queensland.

The evolution described above was predominantly structural. Technology, even in the last decade, took a back seat to tradition. However, in 2016 the bank developed a strategic plan to transform the organisation, making it more member centric and providing a solid growth path forward. A key requirement to improving member services was a material improvement in the ICT function, and agreement to a technology roadmap. It engaged Queensland-based partner 451 Consulting to undertake an ICT review and to develop a roadmap for the IT department going forward. At the same time, it gained the services of a key member of the 451 team, Wayne Marchant, who moved to Heritage as CIO. Show less

As one of the best, safest and fastest growing banks in India, YES BANK is a company with a vision – to be the finest quality large bank of the world in India by 2020. This vision also incorporates the technology side of the company, with the goal of becoming the most efficient unit of the bank by enabling state-of-the-art technology services and solutions to deliver superior stakeholder experience.

To put it simply, YES BANK wants to “make life simpler for our customers and… Show more

As one of the best, safest and fastest growing banks in India, YES BANK is a company with a vision – to be the finest quality large bank of the world in India by 2020. This vision also incorporates the technology side of the company, with the goal of becoming the most efficient unit of the bank by enabling state-of-the-art technology services and solutions to deliver superior stakeholder experience.

To put it simply, YES BANK wants to “make life simpler for our customers and colleagues”.

Spearheading this vision is Anup Purohit, CIO of YES BANK, and his role is critical in the rolling out of technology initiatives.

“Through my role, I have driven innovation and been developing IT strategy in accordance with the business strategy of the bank,” says Purohit.

“Innovative Technology forms one of the five pillars at YES BANK, along with Platform & Services, Resource Management, Governance and Compliance and a Business Leader.”

YES BANK was founded in 2004 by Mr. Rana Kapoor who has lead the Bank as Managing Director & CEO since inception. As a Full Service Commercial Bank, the company has a number of business lines across India, including Corporate and Institutional Banking, Financial Banking and Wealth Management. Show less

Everyone is aware of the impact technology has on the way we live, and most people know that as the Internet of Things (IoT) gathers momentum a further transformation will happen. Smart cars, smart appliances, smart buildings, and smart clothing are just some of the things that promise to enhance our lives, and at the same time the soft aspects of life like medical, educational, financial, and legal services are being transformed by the application of big data. Fewer people understand that the… Show more

Everyone is aware of the impact technology has on the way we live, and most people know that as the Internet of Things (IoT) gathers momentum a further transformation will happen. Smart cars, smart appliances, smart buildings, and smart clothing are just some of the things that promise to enhance our lives, and at the same time the soft aspects of life like medical, educational, financial, and legal services are being transformed by the application of big data. Fewer people understand that the 'the cloud' is in fact a world embracing network of physical servers, most of them located in data centres.


Fewer still have any idea what data centres are or even where they are: certainly not the amount of power they use. Ten years ago, they used an imperceptible proportion of electricity consumption: today they account for some three percent of global electricity supply and two percent of total greenhouse gas emissions. Ten years from now that is expected to reach ten percent. Show less

“Our mission is to help customers protect their world and build their dreams,” says DJ De Villiers, CIO of AXA Singapore.

“You might be trying to protect your health and wealth but also live a certain lifestyle, save for education or retirement or buy a house, dreams you have for your future. That’s what we help people do, our core business is risk, helping people understand and navigate risk.”

A current trend across the financial services industry is simplification and data… Show more

“Our mission is to help customers protect their world and build their dreams,” says DJ De Villiers, CIO of AXA Singapore.

“You might be trying to protect your health and wealth but also live a certain lifestyle, save for education or retirement or buy a house, dreams you have for your future. That’s what we help people do, our core business is risk, helping people understand and navigate risk.”

A current trend across the financial services industry is simplification and data transformation and this is something that De Villiers recognises - customers across all industries are much more in control.

De Villiers points to Uber as the perfect example, where the power has shifted completely from the taxi drivers and into the hands of the passengers.

“In order to stay relevant and competitive it is essential, as a matter of survival, for large established financial services firms like AXA to get out of our comfort zone and go out there and meet our customers and give them what they want at their fingertips, which is what customers expect today,” says De Villiers. Show less

Taking advantage of the growing market share over the past 30 years, Ricoh has secured its position as the second largest supplier of office imaging equipment. “Ricoh’s strength in Australia and worldwide, is in mid- to high-range colour multifunctional devices,” comments Mike Betts, National Operations Manager.

Ricoh’s broad multi award winning range of print products extends from basic economy printers to large format production devices with advanced cloud connectivity and… Show more

Taking advantage of the growing market share over the past 30 years, Ricoh has secured its position as the second largest supplier of office imaging equipment. “Ricoh’s strength in Australia and worldwide, is in mid- to high-range colour multifunctional devices,” comments Mike Betts, National Operations Manager.

Ricoh’s broad multi award winning range of print products extends from basic economy printers to large format production devices with advanced cloud connectivity and integrated software solutions. Ricoh’s clients range from small-to-medium businesses, educational institutions to large government agencies, and the financial sector, including three of Australia’s four major banks. Show less

Technology is advancing in the supply chain industry, and Hitachi Consulting is at the forefront of the movement.

A catalyst of positive business change, Hitachi Consulting assists its clients through enabling superior operational performance and helping them realize their business vision. Hitachi Consulting is transforming the way businesses engage with customers and employees through technology, as the company’s customer experience solutions help clients achieve better engagement and… Show more

Technology is advancing in the supply chain industry, and Hitachi Consulting is at the forefront of the movement.

A catalyst of positive business change, Hitachi Consulting assists its clients through enabling superior operational performance and helping them realize their business vision. Hitachi Consulting is transforming the way businesses engage with customers and employees through technology, as the company’s customer experience solutions help clients achieve better engagement and interaction across multiple channels and devices.

Meanwhile, Hitachi’s employee experience solutions have assisted in better employee productivity and happiness, driving innovation and efficiency. With the technological landscape always changing, Hitachi stays on top of the latest trends and innovations. Show less

Data#3 in its original guise was established in 1977 when Powell, Clark and Associates (PCA), a prominent IBM support organisation was established to offer professional consulting, application development and data processing services to companies.

PCA developed to become a leading IT software consultancy specialising in developing and implementing software applications for small to medium sized organisations across a range of industries. In particular it established an excellent… Show more

Data#3 in its original guise was established in 1977 when Powell, Clark and Associates (PCA), a prominent IBM support organisation was established to offer professional consulting, application development and data processing services to companies.

PCA developed to become a leading IT software consultancy specialising in developing and implementing software applications for small to medium sized organisations across a range of industries. In particular it established an excellent reputation as the largest supplier of IBM-based software for private hospitals in Australia.

In 1984, Data#3 was born. PCA joined forces with Albrand Typewriters & Office Machines Pty Ltd., an IBM typewriter dealer with an excellent reputation and a wealth of experience in the field of office equipment and supplies. Show less

Nicki Doble (GAICD) is the Group CIO of Cover-More, a subsidiary travel insurance and assistance company of Zurich, which operates across 22 countries. Doble specialises in the implementation of digital transformations across businesses, and raises companies’ awareness of cybersecurity and data governance risks, as well as maintaining cost control of IT. With more than 25 years experience in IT, Doble was approached by Cover-More to assist with global strategy and alignment of their technical… Show more

Nicki Doble (GAICD) is the Group CIO of Cover-More, a subsidiary travel insurance and assistance company of Zurich, which operates across 22 countries. Doble specialises in the implementation of digital transformations across businesses, and raises companies’ awareness of cybersecurity and data governance risks, as well as maintaining cost control of IT. With more than 25 years experience in IT, Doble was approached by Cover-More to assist with global strategy and alignment of their technical areas, and has been working from the company's headquarters in Sydney, Australia since March 2019. Doble considers working with Cover-More to be one of her greatest opportunities over the last few years. "It is wonderful to work with a team that is truly customer-centric, and I have had excellent support from the executive leadership team, who are all on board with the transformation." Not only does Doble work with a great team, but she derives a strong sense of job satisfaction from the role. "When you assist a business which relates to medical emergencies, knowing that you have had a part in being responsible for the delivery of the technology that helps to protect people gives you a nice, warm feeling when you go home at night.” Show less

If you want to start a new chapter in a far-off country, one of the first logistical hurdles you’ll face is creating a local bank account. This was exactly the case when Stephen Bowe touched down in Australia just over a decade ago. “Being new to the country, I needed a bank account. I actually tried opening accounts with several different banks, but in each case the whole process was awful,” Bowe recalls. “I vividly remember walking through Sydney’s CBD (central business district) thinking to… Show more

If you want to start a new chapter in a far-off country, one of the first logistical hurdles you’ll face is creating a local bank account. This was exactly the case when Stephen Bowe touched down in Australia just over a decade ago. “Being new to the country, I needed a bank account. I actually tried opening accounts with several different banks, but in each case the whole process was awful,” Bowe recalls. “I vividly remember walking through Sydney’s CBD (central business district) thinking to myself, ‘If I ever get the chance to start a bank that’s genuinely focused on the customer, I’ll show them how to do it...’ I suppose the moral of the story is be careful what you wish for.” Show less

While the term Xerox is synonymous with old fashioned photocopying, Fuji Xerox is much more than just print. Having evolved from printing to technology solutions, the company now supports clients in global technology transformations, leveraging the experience that comes with having processed millions of transactions. “We dealt with Big Data before Big Data was cool,” says Mike Schembri, Head of Information Management (IM) at Fuji Xerox Australia. “It’s always been at the heart of our business… Show more

While the term Xerox is synonymous with old fashioned photocopying, Fuji Xerox is much more than just print. Having evolved from printing to technology solutions, the company now supports clients in global technology transformations, leveraging the experience that comes with having processed millions of transactions. “We dealt with Big Data before Big Data was cool,” says Mike Schembri, Head of Information Management (IM) at Fuji Xerox Australia. “It’s always been at the heart of our business, and nowadays if you haven’t learned to do that your business fails.” Show less