Brooke Tappin

Brooke Tappin

Influencer Media Executive at Brainlabs | Ex Google

United Kingdom
1K followers 500+ connections

Activity

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Experience

  • Brainlabs Graphic

    Infuencer Executive

    Brainlabs

    - Present 8 months

  • Google

    Google

    1 year 4 months

    • Google Graphic

      10% role: Think With Google

      Google

      - 1 year

      London, England, United Kingdom

      Proactively requested to write content for Think with Google's social media accounts, including captions for their LinkedIn and Twitter posts.
      Co-ordinated the production of an agency led Think WIth Google article, created visual assets, and lead the internal and external launch and promotion strategy.

    • Google Graphic

      Digital Marketing Apprentice: Agency, Large Customer Sales

      Google

      - 1 year 1 month

      London, England, United Kingdom

      Analysed the internal comms on YouTube Shorts, looking at trends, insights and client progression in order to work out a communication strategy for a Big 6 advertising agency
      YouTube Shorts workstream looking at the business opportunity for a new ad format within Google, liaising with stakeholders, analysing the potential revenue.
      Strategically developed and executed diverse Google and YouTube product email campaigns, effectively reaching and engaging target audiences.
      Demonstrated…

      Analysed the internal comms on YouTube Shorts, looking at trends, insights and client progression in order to work out a communication strategy for a Big 6 advertising agency
      YouTube Shorts workstream looking at the business opportunity for a new ad format within Google, liaising with stakeholders, analysing the potential revenue.
      Strategically developed and executed diverse Google and YouTube product email campaigns, effectively reaching and engaging target audiences.
      Demonstrated creativity and attention to detail in crafting compelling email content that drove customer engagement and conversations.
      Developed a content strategy for a charity event which involved capturing and creating engaging YouTube Shorts.
      Conducted a comprehensive analysis of clients' Google Ads account, focusing on search campaigns and key performance metrics.
      Leveraged data insights to identify areas for improvement and developed strategic recommendations to optimise search campaigns and increase ROI.
      Developed and curated a central bank of agency case studies in collaboration with stakeholders to leverage marketing opportunities and showcase agency capabilities.
      Developed a team website, emphasising user-friendly navigation and clarity, while proactively integrating Google Analytics to monitor user metrics.

  • Little Monsters House of Fun Graphic

    General Assistant

    Little Monsters House of Fun

    - 3 years 10 months

    Provided exceptional customer service in a children's soft play centre, ensuring positive interactions with both adults and children in a friendly and polite manner.
    Efficiently operated reception and catering tills, handling customer check-ins, taking food orders, and serving meals promptly.
    Undertook cleaning duties, to maintain a clean and safe environment for visitors.
    Contributed to the success of children's parties and seasonal events, actively participating in their organization…

    Provided exceptional customer service in a children's soft play centre, ensuring positive interactions with both adults and children in a friendly and polite manner.
    Efficiently operated reception and catering tills, handling customer check-ins, taking food orders, and serving meals promptly.
    Undertook cleaning duties, to maintain a clean and safe environment for visitors.
    Contributed to the success of children's parties and seasonal events, actively participating in their organization and execution.
    Displayed adaptability and strong stress management skills in a fast-paced working environment, successfully memorizing and preparing a wide range of hot and cold beverages.

  • WOOD COTTAGE PASTRIES LTD Graphic

    Front of House

    WOOD COTTAGE PASTRIES LTD

    - 11 months

    Provided a high level of customer experience by accurately taking orders and safely handling food, while also enhancing my customer service and verbal communication skills.
    Processed cash, credit card and voucher payments using POS terminals.
    Informed guests of daily specials and menu offerings to facilitate decisions on meals.
    Partnered with team members to serve food and beverages accurately and efficiently
    Delivered friendly and fast service to process high volume food and drink…

    Provided a high level of customer experience by accurately taking orders and safely handling food, while also enhancing my customer service and verbal communication skills.
    Processed cash, credit card and voucher payments using POS terminals.
    Informed guests of daily specials and menu offerings to facilitate decisions on meals.
    Partnered with team members to serve food and beverages accurately and efficiently
    Delivered friendly and fast service to process high volume food and drink orders at peak times.

  • eBay Graphic

    Ecommerce Business Owner

    eBay

    - 6 months

    I successfully co-founded and operated a personalized chocolate box business during the COVID-19 lockdown, offering affordable medium and large boxes to customers.
    Demonstrated effective written communication skills by promptly responding to customer inquiries
    Achieved significant business growth, generating over 300 orders and receiving positive feedback within the first two months of operation.
    Developed marketing expertise by leveraging social media platforms to promote the…

    I successfully co-founded and operated a personalized chocolate box business during the COVID-19 lockdown, offering affordable medium and large boxes to customers.
    Demonstrated effective written communication skills by promptly responding to customer inquiries
    Achieved significant business growth, generating over 300 orders and receiving positive feedback within the first two months of operation.
    Developed marketing expertise by leveraging social media platforms to promote the business and reach a wider audience.
    Acquired proficiency in utilizing label developing websites to create professional product labels, ensuring a visually appealing presentation for customers.
    Demonstrated strong organizational abilities by efficiently handling product shipment, managing stock levels, and overseeing day-to-day sales operations.

Education

  • Multiverse Graphic

    Multiverse

    Level 3 Digital Marketing Distinction

    -

  • Birchwood High School

    Business- D*D, Psychology- A

    -

  • Stansted Airport College Graphic

    Stansted Airport College

    Aviation/Airway Management and Operations D*D*

    -

  • Birchwood High School

    5 As, 3 A*, Distinction*

    -

Licenses & Certifications

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