Cep Wayment

A service and quality focused Individual with a proven ability to form positive and effective working relationships with both individuals and teams of varying skill levels. With proven success across sectors, she has a track record of delivering key targets including cost savings of over £10m, improving turnaround, throughput and efficiency as well as recognising market gaps and developing new products and offerings to sell onto clients.
Leads Outpatient directorate together with delivery… Show more

A service and quality focused Individual with a proven ability to form positive and effective working relationships with both individuals and teams of varying skill levels. With proven success across sectors, she has a track record of delivering key targets including cost savings of over £10m, improving turnaround, throughput and efficiency as well as recognising market gaps and developing new products and offerings to sell onto clients.
Leads Outpatient directorate together with delivery of theatre programmes.
Strategic development of directorate programmes.
Supporting delivery of the 18/19 Business plan.
Developing collaborative relationships with external providers to deliver wider solutions to Trusts.
Tenders and pitches to national regulatory body and c-suite clients.
Governance.
Development of data driven Outpatient dashboard.
Developed further Phases of Outpatient offering (digital solutions and pathway redesigns).
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Delivery Lead and Subject Matter Expert for NHS Clients, implementing an £11M medical productivity programme for Theatres and Outpatients. Has worked across a number of hospital trusts, including Leicester, East Kent, East and North Herts, South Manchester, Kettering and Brighton, Blackpool, Worcester and the Northern Care Alliance.

Develop on-going strategy for Patient Access; incorporating RTT, Outpatients, Capacity and
Demand modelling. Identifying areas for continuous improvement - Introduced patient engagement policy – events such as Listening Events, ‘You said, we did’ and ‘Within 10 steps’ programmes. Managing £18m budget, identifying CIP savings and implementing a programme of
cultural change. Reporting directly to Deputy Chief Executive. Leading a staff base of 380.

Delivering the Outpatients element of the Improvement plan, a key deliverable to enable this Trust to emerge from Special Measures. Analyse key, critical areas to commence work and develop a plan
agreeable to NTDA. Successful implementation of plan.

Operational Management of Programme Office, managing team of 3 Project Managers. Responsible
for development of rigour, reporting and governance. Company training, design and delivery of Leadership and Customer Service Training. Responsible for programmes totalling £7m pa.

Extensive career within a Customer focussed utilities organisation which moved from public to private sector and subsequently underwent numerous internal changes. Senior operational and transformational management.
1998-2006 Programme Manager
Direct report to Board of Directors. Numerous high-profile projects including; Company de-merger,
Compulsory Metering (200,000 properties, dealing with media/politicians), Designed Award Scheme
(promoting business Values) Event Management… Show more

Extensive career within a Customer focussed utilities organisation which moved from public to private sector and subsequently underwent numerous internal changes. Senior operational and transformational management.
1998-2006 Programme Manager
Direct report to Board of Directors. Numerous high-profile projects including; Company de-merger,
Compulsory Metering (200,000 properties, dealing with media/politicians), Designed Award Scheme
(promoting business Values) Event Management (10,000 guests), Leadership Assessment centres (600 Managers), Property Census (4 million properties, £7m realised in year one, recurring).
Operational Management experience includes:
1994-1998 Metering Manager
High profile role during ‘anti-metering’ period in national media. Promoting metering to the public across the Anglian region, visiting customer groups, councils, pressure groups and local meeting groups. Presentations and media. Strategic plan for metering and leading the role out of first whole town metering programme in the UK (Bury St Edmunds). Leading a team of 20.
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