David Morrison
Senior Customer Success Account Manager @ Microsoft | IT Service Management
United Kingdom
341 followers
319 connections
About
I am a Senior Customer Success Manager at Microsoft, where I provide strategic guidance and operational management to a portfolio of enterprise accounts. With over 10 years of experience in customer success, service delivery, and incident management, I have a proven track record of delivering value and satisfaction to my clients.
I leverage my ITIL and PROSCI certifications and skills to manage business-critical incidents, resolve complex problems, and optimize IT infrastructure for my clients. I am passionate about building trusted relationships with my clients, colleagues, and partners, and empowering them to achieve their business goals and digital transformation. I am always eager to learn new technologies and best practices, and to share my knowledge and insights with others.
Activity
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We secured a spot among the top 3 finalists at the esteemed IDC Future Enterprise Awards for the Best in Future of Digital Infrastructure! While we…
We secured a spot among the top 3 finalists at the esteemed IDC Future Enterprise Awards for the Best in Future of Digital Infrastructure! While we…
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Do you have a dog or cat? Are they microchipped? Are their microchip details up to date?? If not read on! Part of my new #volunteering role at…
Do you have a dog or cat? Are they microchipped? Are their microchip details up to date?? If not read on! Part of my new #volunteering role at…
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Fancy a new role as a Technical Account Manager (TAM) in the UK? Join our EMEA team of Technical Account Managers who love to solve customer…
Fancy a new role as a Technical Account Manager (TAM) in the UK? Join our EMEA team of Technical Account Managers who love to solve customer…
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Experience
Licenses & Certifications
More activity by David
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With Microsoft Teams, Breakthru has introduced short but powerful microbreaks into the flow of work, helping people become more focused, more…
With Microsoft Teams, Breakthru has introduced short but powerful microbreaks into the flow of work, helping people become more focused, more…
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Another Microsoft solution to try out and see if it can make a positive difference to our work day!
Another Microsoft solution to try out and see if it can make a positive difference to our work day!
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Microsoft Bing now able to render images based on text input, and in a rather good quality. Can you guess what my prompt was? #bingai #microsoft
Microsoft Bing now able to render images based on text input, and in a rather good quality. Can you guess what my prompt was? #bingai #microsoft
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I'm feeling incredibly inspired and grateful to have represented the #Microsoft UK Customer Success Unit at the recent MCAPS Accelerate event in…
I'm feeling incredibly inspired and grateful to have represented the #Microsoft UK Customer Success Unit at the recent MCAPS Accelerate event in…
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Had a great convo with the Complex Sneakers Podcast crew!
Had a great convo with the Complex Sneakers Podcast crew!
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Did you know NHS Digital Collaboration Services offer a Well being toolkit? This time of year, can be difficult with the extra pressures on the NHS…
Did you know NHS Digital Collaboration Services offer a Well being toolkit? This time of year, can be difficult with the extra pressures on the NHS…
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