Halil Ilhan

Investigate your Employee Value Proposition, ask your employees what they value as they are your customers. Regular surveys, seek feedback from colleagues and supervisors, and use it constructively to improve. Set small, achievable goals to build a track record of success, and gradually take on more challenging tasks. Cultivate strong communication skills to express your ideas clearly and assertively. Additionally, build a supportive network by fostering positive relationships with coworkers

Hiring the right people is paired with empowering the correct managers for mentorship. Of course, hiring experience PM's has less risk attached and comes with more costs. However hiring at entry level, an employer needs to ask themself whether the entry level candidate will have the correct tools and resources, continued education and a clear career progression plan. In concerns to experienced candidates, Property Management is a focused position regarding the areas of work, the types of property, etc. When looking at experience PM's, we should be looking for candidate with the niche of our areas of business.

In my opinion, this is how to keep a prospect engaged and interested. My experience of doing this successfully, other than building rapport which can be difficult in an remote environment, would be a giving and receiving method. Update your prospects with your new findings, let them know of new industry changes and future insight. Remain relevant, a great way to do this is to become active on LinkedIn with meaningful content that your prospects and customers want to engage with. Once you have had a few contact points with a prospect that isn't asking for business, question your prospects on current process, pressure/ pain points and what their goals are in employing new software/ products. This will help you build a case per prospect.

Qualifying factors almost always determine ideal customer profiles. There are many ways of qualifying from remote working environments. Outreach is finer when we know more about our customers, research and investigation using tools such as LinkedIn are key at this point. Whilst looking at company profile, we should also be aware of the personal profile of who we are speaking with. Many software will support our customers requirements, in my experience people buy into people they think they can work with and trust. Another quick qualifier is looking into the profile of customers you have worked with and look into similar companies. Organisations that are on a growth trajectory will always look to employ software to improve process.