Haluk Yetkin

Haluk Yetkin

London, England, United Kingdom
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About

ICT, Fintech, Customer Experience, Speech Tech Professional. Startup…

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Activity

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Experience

  • KAF Technology Graphic

    KAF Technology

    London, England, United Kingdom

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    Istanbul, Turkey

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    Istanbul, Turkey

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    Istanbul, Turkey

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    United Kingdom

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    Istanbul, Turkey

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    Istanbul, Turkey

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    Istanbul, Turkey

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    Istanbul, Turkey

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    Istanbul, Turkey

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    Istanbul, Turkey

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    Istanbul, Turkey

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    Istanbul, Turkey

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    Azerbaijan

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    Istanbul, Turkey

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    Istanbul, Turkey

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    Istanbul, Turkey

Education

  • Istanbul University Graphic

    Istanbul University

  • GPA: 3.16 / 4.0
    Honour Student

  • GPA: 3.54 / 4.0
    High Honour Student

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    Parapsychology Cosmoenergetics, Bioenergetics;
    Development of Extrasensory Perception abilities.

Licenses & Certifications

Volunteer Experience

  • Deep Learning Türkiye Graphic

    Supporter

    Deep Learning Türkiye

    - Present 6 years 10 months

    Science and Technology

  • NATO Graphic

    Emergency Communications Co-Ordinator (Volunteer)

    NATO

    - 2 months

    Disaster and Humanitarian Relief

    NATO CMEPEX 2004 EXERCISE BULGARIA

    From 31 June to 2 July 2004 Bulgaria hosted one of the field exercises of the NATO Partnership Work Programme (PWP) for 2004-2005 (BUL 47.1.), which was a part of Civil Military Emergency
    Planning Council for Southeastern Europe activities as well. The exercise involved a simulated multiple response by disaster response elements from assisting CMEPEX nations, operating as a Disaster Response Unit.

    The aim of Exercise “CMEPEX 04” was to…

    NATO CMEPEX 2004 EXERCISE BULGARIA

    From 31 June to 2 July 2004 Bulgaria hosted one of the field exercises of the NATO Partnership Work Programme (PWP) for 2004-2005 (BUL 47.1.), which was a part of Civil Military Emergency
    Planning Council for Southeastern Europe activities as well. The exercise involved a simulated multiple response by disaster response elements from assisting CMEPEX nations, operating as a Disaster Response Unit.

    The aim of Exercise “CMEPEX 04” was to practice CMEPC and EuroAtlantic Disaster Response
    Coordination Centre (EADRCC) procedures and capabilities in order to improve the CMEPC
    members and other South East European countries ability to respond to a disaster.

  • Emergency Communications Coordinator (Volunteer)

    Disaster and Emergency Management Authority (AFAD)

    - Present 27 years 8 months

    Disaster and Humanitarian Relief

Publications

Courses

  • ACRA CONTROL DATA ACQUISITION SYSTEMS

    DUBLIN/IRELAND

  • ALCATEL ACFE

    ALCATEL UNIVERSITY

  • ASTELIA GSM,GPRS,UMTS NETWORK MONITORING SYSTEMS

    RENNES/FRANCE

  • CYBERTECH MYNAVOICE RECORDING SOLUTIONS

    ALKMAAR/NL

  • EFFECTIVE COMMUNICATION

    Minu Edis

  • ETRALI ETRADEAL TRADING SOLUTIONS

    MILANO/ITALY

  • GENESYS CTI SOLUTIONS

    GENESYS UNIVERSITY

  • GSM TECHNOLOGIES AND SOLUTIONS

    GATWICK/UK

  • HP QFINITI WFO CONTACT CENTER SOLUTIONS

    DALLAS/USA

  • INTEC INTERCONNECT ITU BILLING OSS/BSS SOLUTIONS

    CAPETOWN/S.AFRICA

  • NEURO LEADERSHIP

    ACADEMY NEURO

  • NICE CONTACT CENTER SOLUTIONS

    SOUTHAMPTON/UK

  • NICE PERFORM CONTACT CENTER SOLUTIONS

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  • PLENEXA WORK FORCE MANAGEMENT SYSTEM

    PARIS/FRANCE

  • QUALITY MANAGEMENT

    TSE / TURKEY

  • RACAL AQM CONTACT CENTER QUALITY MANAGEMENT

    SOUTHAMPTON/UK

  • RACAL MIRRA VOICE RECORDING SERVER

    SOUTHAMPTON/UK

  • RACAL RAPIDAX RANGER DTL VOICE RECORDING SYSTEM

    SOUTHAMPTON/UK

  • RACAL RECORDERLINK CTI SYSTEM

    SOUTHAMPTON/UK

  • RACAL WORDNET DIGITAL VOICE RECORDING SYSTEM

    SOUTHAMPTON/UK

  • RACAL WORDSAFE/MAXIMA RECORDING SYSTEM

    SOUTHAMPTON/UK

  • SALES TECHNIQUES

    SOUTHAMPTON/UK

  • THALES PRISM RT MONITORING & Q/A SOLUTION

    EDINBURGH/SCOTLAND

  • VERINT I360 WFM INSTALLATION & CONFIGURATION

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  • VERINT ETRALI FINANCIAL TRADING RECORDING SOLUTIONS

    WEYBRIDGE/UK

  • VERINT I360 V11.1 ADVANCED TROUBLESHOOTING

    TELAVIV/ISRAEL

  • VERINT I360 V11.1 WFO INSTALLATION & CONFIGURATION

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  • VERINT I360 WFO APPLICATON CONSULTANCY

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  • VERINT IMPACT I360 CONTACT CENTER SOLUTIONS

    TELAVIV/ISRAEL

  • VERINT IMPACT I360 V11 CONTACT CENTER SOLUTIONS

    TELAVIV/ISRAEL

  • VERINT ULTRA CONTACT CENTER SOLUTIONS

    TELAVIV/ISRAEL

  • VERINT ULTRA CONTACT CENTER SOLUTIONS (ADVANCED)

    TELAVIV/ISRAEL

  • VOIP MASTER

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Projects

  • IS INVESTMENT MULTI LOCATION REC PROJECT

  • TCMB CENTRAL BANK REC/QM PROJECT

    Other creators

  • TURKISH AIRLINES CONTACT CENTER FULL WFO/WFM/SPEECH ANALYTICS PROJECT

    Other creators

  • ING RETIREMENT CALL CENTER REC PROJECT

  • MARS ENTERTAINMENT GROUP INBOUND PROJECT

  • NEF INBOUND/OUTBOUND PROJECT

  • DENIZBANK CONTACT CENTER WFO/SPEECH ANALYTICS PROJECT

  • AVEA CONTACT CENTER WFM + ADVANCED QM PROJECT

  • MTN IRANCELL WFM PROJECT

  • MTN IRANCELL CONTACT CENTER REC/QM PROJECT

  • AVEA MANTA DIGITAL CROSS CONNECT PROJECT

  • IBB ALO 153 CONTACT CENTER PROJECT

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  • Horinaz Service Marketplace Project

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    See project

  • ZTE TURKSAT SPEECH ENABLED STB PROJECT

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  • AVEA CONTACT CENTER SPEECH ANALYTICS PROJECT

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  • INGBANK CONTACT CENTER WFO PROJECT

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  • AKBANK CALL CENTER REC/QM PROJECT

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  • AKBANK OPERATION CENTER REC PROJECT

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  • ALBARAKA TURK BANK CALL CENTER REC/QM PROJECT

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  • ALD AUTO CONTACT CENTER REC PROJECT

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  • ALKHAIR CAPITAL FOREX HEAD OFFICE REC PROJECT

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  • ATIG FOREX HEAD OFFICE and BRANCHS REC PROJECT

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  • AVEA CONTACT CENTER REC/QM PROJECT

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  • CITIBANK CALL CENTER REC/QM PROJECT

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  • CITIBANK TREASURY TRADING REC PROJECT

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  • CONNECT CONTACT CENTER IT/TELCO PROJECT

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  • CREDIT AGRICOLE BANK DISASTER RECOVERY REC PROJECT

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  • DENIZ INVESTMENT REC PROJECT

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  • DENIZBANK BRANCH RECORDING & HEAD OFFICE INBOUND REC PROJECT

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  • DIGITURK CALL CENTER REC/QM/DATA MINING PROJECT

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  • DOGUS AUTO CONTACT CENTER REC PROJECT

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  • EGSBANK CALL CENTER REC/QM PROJECT

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  • EKOL LOGISTIC CALL CENTER REC/QM PROJECT

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  • ENTAS TOURISM CONTACT CENTER REC PROJECT

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  • ESBANK CALL CENTER REC/QM PROJECT

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  • GARANTIBANK CALL CENTER REC/QM PROJECT

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  • GSD HOLDING CONTACT CENTER REC PROJECT

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  • IGDAS CALL CENTER REC/QM PROJECT

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  • IKEA CALL CENTER RECORDING PROJECT

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  • IKTISAT BANK CALL CENTER REC PROJECT

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  • IMKB RECORDER PROJECT

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  • ISBANK CONTACT CENTER REC/QM PROJECT

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  • ISTANBUL FIRE DEPARTMENT CONTACT CENTER REC PROJECT

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  • ISTANBUL METROPOLITAN MUNICIPALITY (153) REC & QM PROJECT

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  • IZMIR METROPOLITAN MUNICIPALITY CALL CENTER PROJECT

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  • KUVEYT TURK BANK CALL CENTER REC PROJECT

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  • LAING-ALARKO-MARUBENI UZBEKISTAN 3 AIRPORT MODERNIZATION PROJECT

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  • ODEON TOURISM CONTACT CENTER REC PROJECT

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  • ONUR AIR CALL CENTER PROJECT

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  • PAMUKBANK CALL CENTER REC/QM PROJECT

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  • POLICE 155 RECORDING PROJECT

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  • SIEMENS BUSINESS SERVICES CALL CENTER REC/QM PROJECT

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  • SOMPO JAPAN CONTACT CENTER REC PROJECT

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  • STATE AIRPORTS AUTHORITY ATC RECORDING PROJECT

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  • SUMERBANK CALL CENTER REC/QM PROJECT

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  • TEB BANK (BNP PARIBAS) Private Branchs Multi Locations REC PROJECT

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  • TEB BNP PARIBAS CALL CENTER REC/QM PROJECT

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  • TEB BNP PARIBAS PRIVATE BANKING REC PROJECT

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  • TEB BNP PARIBAS TREASURY TRADING REC PROJECT

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  • TURKISH AIR FORCES ATC RECORDING PROJECT

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  • TURKISH AIR FORCES F4 TEST SYSTEMS PROJECT

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  • TURKISH AIRLINES SHANGHAI OFFICE ASIA ZONE CONTACT CENTER REC PROJECT

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  • TURKIYE FINANS CALL CENTER & HEAD OFFICE REC PROJECT

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  • VAILLANT CALL CENTER REC/QM PROJECT

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  • VAKIFBANK CALL CENTER REC/QM PROJECT

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  • YAPI KREDI BANK CALL CENTER REC/QM PROJECT

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  • ZEYTINBURNU MUNICIPALITY CONTACT CENTER REC/QM PROJECT

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Honors & Awards

  • Best Complex Project

    Verint APAC

    http://www.haberler.com/sistas-a-verint-den-odul-6221495-haberi/

  • Best Performed Partner (Sales) EMEA

    RACAL RECORDERS

  • Best Performed Partner (Support) EMEA

    RACAL RECORDERS

Languages

  • English

    Full professional proficiency

  • Azerbaijani

    Professional working proficiency

  • Turkish

    Native or bilingual proficiency

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