“Ian epitomises the mantra of “being brief and brilliant” and has the intelligence and commercial awareness to make the right decision time and time again. His management of suppliers is refreshingly unique and ensures that he gets the optimum from those fortunate enough to be considered best fit for his business objectives. As a key supplier, I would never think twice of going the extra mile for Ian and his team as the culture he creates is one of immense collaboration and focus on achieving profitable business outcomes. Able to communicate and influence at C Suite level whilst creating exceptionally well mentored teams, he delivers results with pace and precision.”
Ian Featherstone
Greater Bristol Area, United Kingdom
1K followers
500+ connections
About
As a can-do CIO, my focus is on transforming and optimising IT performance to drive and…
Activity
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👋 Had the pleasure of training new students on Customs Automation this morning! This field is incredibly exciting, and I absolutely ❤️ helping to…
👋 Had the pleasure of training new students on Customs Automation this morning! This field is incredibly exciting, and I absolutely ❤️ helping to…
Liked by Ian Featherstone
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I’m excited to announce my new role as Area Vice President of Sales for Northern Europe at GitLab! 🚀 With over 27 million developers globally and…
I’m excited to announce my new role as Area Vice President of Sales for Northern Europe at GitLab! 🚀 With over 27 million developers globally and…
Liked by Ian Featherstone
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How do we design effective and safe APIs? APIs have increasingly become the backbone of modern software. 𝗧𝗼 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱 some of the…
How do we design effective and safe APIs? APIs have increasingly become the backbone of modern software. 𝗧𝗼 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱 some of the…
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Experience
Education
Volunteer Experience
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Mentor
UnLtd
- 1 year 1 month
Education
Mentor the CEO of a Childrens Charity that provided education in African countries.
Publications
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Speaker, Gartner Business Intelligence & Analytics Summit 2014
Gartner
Projects
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Acquistion Integration
Develop an Acquisition Integration application to migrate contractual data from acquired company systems to PHS bespoke systems. .NET applications were developed using AGILE methodology and offshore resources. Application enable us to deliver on the 13 week integration schedule and achieve immediate business benefits.
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Predictive Analytics
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Saved £1m by mobilising a group-wide predictive analytics solution that anticipated and focused attention on underperforming relationships and contracts at risk of termination.
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Sage CRM
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Generated £250m new revenue in 12 months by implementing Sage CRM to increase cross-divisional visibility of customers.
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Mobile Workforce Management Solution
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Reduced annual fuel consumption by £2.5m (7%) and increased productivity by 9% in 12 months by embedding a mobile workforce management solution across 23 washroom depots.
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Infor® M3 ERP System
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Embedded an integrated ERP system (Infor® M3/Oracle) which reduced group-wide stock levels by £10.6m through consolidated reporting and improved supply chain visibility.
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Offshore Development Centre
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Created an offshore development centre in Bangalore and a dedicated offshore testing centre in Chennai, totalling 500 resources.
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Outsourcing/Offshoring Contract
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Negotiated and delivered a £50m outsourcing/offshoring contract to deliver application development and maintenance.
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B2C eCommerce Site
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Developed a £10m B2C eCommerce site to accommodate the market transition from high street to online holiday sales.
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New Call Centre
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Established and managed the operation of a brand new call centre, taking the IT estate to 4,000 PC users across 400 UK and Ireland locations, plus three call centres and an outsourced data centre.
Honors & Awards
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Welsh Contact Centre Award (Technology)
The Welsh Contact Centre Awards
Won the Welsh Contact Centre Award (Technology) 2014 for delivery of cutting-edge mobile applications for sales staff, customers, and facilities management partners.
Languages
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English
Native or bilingual proficiency
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Spanish
Limited working proficiency
Recommendations received
1 person has recommended Ian
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Visste du att det kommer att ske förändringar i de förenklade tullklareringsprocedurerna från och med den 2 september? Den förenklade proceduren är…
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Copying and pasting made easier!🎉Stop🛑 using Ctrl+V! This is not a Dynamics or Power Platform tip, but one I find super useful! 💡This is not a…
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