Marcello Hamel

Marcello Hamel

United Kingdom
1K followers 500+ connections

About

My technical expertise lies in Retail Lending as well as assessing and analysing multiple…

Activity

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Experience

  • Hej Coffee Graphic

    Hej Coffee

    Greater London, England, United Kingdom

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    London, England, United Kingdom

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    London, England, United Kingdom

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    London, United Kingdom

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    Various Branches, London area, United Kingdom

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    Various Branches, London area, United Kingdom

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    Various Branches, London area, United Kingdom

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    Various Branches, London area, United Kingdom

Education

  • LIBF Graphic

    The London Institute of Banking & Finance

    CertRBCB® has been specifically designed to assist banks in implementing regulation within the context of providing a high quality customer experience.

  • - Present

  • - Present

Licenses & Certifications

Volunteer Experience

  • Action for Children Graphic

    Independent Volunteer

    Action for Children

    - Present 5 years 1 month

    Children

    Guide, advise, listen to and befriend young people in care, sharing their experiences as well as trying new activities and spending quality time together.

Courses

  • Anti-Money Laundering and Counter Terrorist Financing

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  • Becoming Best Bank for Customers

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  • Complaint Handling

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  • Financial Crime Training Programme

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  • Fraud Prevention

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  • Group Sanctions Training

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  • Health, Safety and Fire Awareness

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  • NPA accreditation

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  • Personal Banking Advisor Induction

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  • Physical and People Security

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  • Risk Management and Your Responsibilities

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Honors & Awards

  • Platinum Customer Service Award Lloyds Bank October 2016

    Lloyds Bank

    Awarded by Lloyds Bank after excellent customer feedback on the service they had received

  • Gold Customer Service Award Lloyds Bank May 2016

    Lloyds Bank

    Awarded by Lloyds Bank after excellent customer feedback on the service they had received

  • Silver Customer Service Award Lloyds Bank January 2016

    Lloyds Bank

    Awarded by Lloyds Bank after excellent customer feedback on the service they had received

  • Bronze Customer Service Award Lloyds Bank September 2015

    Lloyds Bank

    Click to edit honor descriptionAwarded by Lloyds Bank after excellent customer feedback on the service they had received

Languages

  • English

    Professional working proficiency

  • Italian

    Native or bilingual proficiency

  • Spanish

    Limited working proficiency

Recommendations received

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