Michaela McCollin
Passionate Leader: transforming with customer-centric Innovation & Empathy | Mentor | DEI Exponent | (ex-VMware, ex-Dell)
Greater Liverpool Area
1K followers
500+ connections
About
Passionate about creating an organisational culture that can be easily operationalised: one that is inclusive, transparent and engaging for employees and customers.
I bring a proven, 20-year record of delivering and supporting strategic IT transformation and change projects encompassing organisation, process and infrastructure assessment and scoping, design and transition, and implementation. I am a communicator who ensures key messages are delivered in an effective manner with stakeholders and recipients at the heart of each engagement.
I deliver quality using my unique leadership style and extensive background in process engineering, team leadership, stakeholder management, communication management, and pre-sales consulting.
My Key Skills include:
Analysis: Business Requirements & Business Cases, Process Re-engineering & Best Practice, Change
Communication & Culture: Communication Plans, Culture Consulting, Employee Engagement, Leadership Collaboration & Strategy Development
DEI: Employee Resource Group Leadership, Employee Engagement, Leadership Coaching, Community Outreach
Strategy: Governance & Organisational Assessments, Operating Model Assessment & Enablement
Transformation: Strategy Assessments, Change, Service Catalogue Development, Staff Enablement
Project Management: Leadership, Stakeholder Management, Test Plan Development & Execution, QA
Tools/Methodologies: ITIL V3 & 4 Maturity Assessments & Implementation, Process Assessments
Education
Licenses & Certifications
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COBIT 4.1
Pink Elephant
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EMC Proven Professional
EMC
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Volunteer Experience
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Ambassador
Disability@VMware
- 2 years 3 months
Human Rights
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Co-Lead
Black@VMware UK
- 2 years 5 months
Civil Rights and Social Action
Founder and Co-Lead of Black@VMWare UK, first international chapter of this employee resource group
The objective is to increase retention and recruitment of under-represented groups, including BAME
Languages
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French
Limited working proficiency
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