Steve Hyde

Controlling planned project activity for VM02, Arqiva, and Cap Gemini, requiring regular interface on progress, linking with programme and change for emerging intentions, landing work into BAU

Managed a time-critical programme of work replacing key equipment within the core operational service that was due to go EOL & EOVS, delivering a schedule that would de-risk operational and security exposure, and deliver supplier benefits on time, ensuring that the service remained compliant with obligations to industry operating code.

Improved incident detection and response capabilities through new services and upgraded security infrastructure through the control of 5 technically complex and critically inter-dependent project schedules, including addressing vulnerabilities with end-of-life legacy hardware, resolving risk of security exposure.

Supported work-streams through lower environments on the path to production, coordinating schedules, raising PR’s, SOW for external supplier support, alighting testing… Show more

Improved incident detection and response capabilities through new services and upgraded security infrastructure through the control of 5 technically complex and critically inter-dependent project schedules, including addressing vulnerabilities with end-of-life legacy hardware, resolving risk of security exposure.

Supported work-streams through lower environments on the path to production, coordinating schedules, raising PR’s, SOW for external supplier support, alighting testing activity, and CTO assurance through governance stages and change processes, whilst consistently managing technical challenge, issues and risk throughout. Show less

Coordinated the migration of core DR services managing multiple suppliers and stakeholders through governance-controlled detailed plans, operational change alignment, disaster recovery scenario testing, which were validated with industry and successfully executed.

Delivered 30+ projects throughout a concurrent portfolio of 5 - 8 highly technical design projects, in addition to longer term large-scale national programmes by managing a dedicated offshore team of 8 technical designers and SME’s, providing weekly direction and goals.

Deployed W10 as part of a priority programme to reduce operational risk and deliver improved functionality for key staff and services

Introduced significant front line operational service benefits and back-end support enhancements by delivering new infrastructure systems and standards, transforming 550 sites supporting 10k+ users, with centralised cost savings, delivered through legacy system and contract consolidation.

Unified multiple NHS services onto one platform, enabling access to existing and new shared service offerings, whilst reducing costs and support overheads by delivering 300+ wide area circuits connecting multiple disparate sites, networks, and data centres across Greater Manchester.

Enabled federated and mobile working for clinical staff and patient access to clinical services, facilitating improved care through the deployment of regionally integrated Wifi across 550 sites, meeting national objective time scales.

Improved patient access to services whilst facilitating federated working between GP practices and hospitals by migrating 30+ GP sites across the Trafford region onto standardised and interoperable clinical systems.

Significantly reduced administrative overhead for 1000’s of users across front-line and hospital settings, by deploying a cloud-based document management system, improving work-flow and delivering cost savings objectives.

Significantly improved efficiency and user experience meeting national digital and paperless objectives that delivered centralised cost savings, by enabling 40+ GP practices and 100+ dispensers across Greater Manchester to access the first electronic prescriptions system via new tools and process.

Delivering IT infrastructure and site services for multiple greenfield locations including HQ’s, Health Centers, GP's and Staff Offices, and facilitating seamless migration of staff and essential services to improved locations with superior infrastructure and working conditions.

Ensured service stability and zero impact to critical front-line services by coordinating the migration of a primary data centre and gateway connections, involving identification and control of multiple dependencies, managing internal teams and external suppliers through multiple complex change gates.

Relocated multiple departments and a data centre, to 5 separate locations requiring rapid provision of greenfield infrastructure, transitioning users whilst maintaining service availability against tight and non-negotiable contractual time scales.

Transformation of 100 front line GP sites to superior IT infrastructure standards, resulting in service stability, increased performance, support cost reduction, and managed service benefits.

Increased service availability and reduced difficult support visits, via a meticulously planned and coordinated network migration within a highly restrictive prison environment, providing resilience, capacity and remote management.