Teresa de la Campa

AUTO & INDUSTRIAL

Legal services offered as a freelancer via different online platforms: Private International Law - Spanish properties' wills - Drafting of Startups founders agreements with different vesting schedules as reverse vesting clauses, Immigration queries such as Sponsor License Application managements, Tax and fiscal queries resolved for digital nomad entrepreneurs between Spain-UK, Property law queries as process of removing a restricted covenant and ways of action, Translating documents from… Show more

Legal services offered as a freelancer via different online platforms: Private International Law - Spanish properties' wills - Drafting of Startups founders agreements with different vesting schedules as reverse vesting clauses, Immigration queries such as Sponsor License Application managements, Tax and fiscal queries resolved for digital nomad entrepreneurs between Spain-UK, Property law queries as process of removing a restricted covenant and ways of action, Translating documents from Spanish to English - liVe interpreter. Show less

Legal collaborations in Administrative, Civil, Business, Tax and Fiscal Spanish Law and accountancy office. Westlaw to analysing regulations & jurisprudence for the family’s office. I wrote, drafted and proof-read reports for clients and documentation to support the claims and trial’s preparation / advocates. Minutes and notes taking and Invoicing. Translated Spanish to English for foreigners clients. Used MS Excel, Word, Power Point, Access databases, Dropbox and Outlook.
I also undertook… Show more

Legal collaborations in Administrative, Civil, Business, Tax and Fiscal Spanish Law and accountancy office. Westlaw to analysing regulations & jurisprudence for the family’s office. I wrote, drafted and proof-read reports for clients and documentation to support the claims and trial’s preparation / advocates. Minutes and notes taking and Invoicing. Translated Spanish to English for foreigners clients. Used MS Excel, Word, Power Point, Access databases, Dropbox and Outlook.
I also undertook community manager tasks creating a website and I managed the Facebook and Instagram accounts publishing some articles about the latest news/technologies/jurisprudence released. Show less

Exposure to negotiation and drafting of this global Digital Marketing Performance Agency’s contracts (SOW, MSA, NDA, Engagement letters).
Resolving ticket system’s queries about commercial and internal contracts, office leasing contracts review. T&C of Suppliers and clients review and suppliers internal contracts/templates and T&C drafting.
UK & US suppliers GDPR/CCPA, DPA and PERC projects (supplier’s Privacy policies and T&C to pull out which terms could we take to bind our clients… Show more

Exposure to negotiation and drafting of this global Digital Marketing Performance Agency’s contracts (SOW, MSA, NDA, Engagement letters).
Resolving ticket system’s queries about commercial and internal contracts, office leasing contracts review. T&C of Suppliers and clients review and suppliers internal contracts/templates and T&C drafting.
UK & US suppliers GDPR/CCPA, DPA and PERC projects (supplier’s Privacy policies and T&C to pull out which terms could we take to bind our clients the advertisers).
DPA project for subcontractors sent out through contracts management platform DocuSign. Compliance and Business Operations projects as chasing Code of Conducts signature, Attestation of internal training completions follow up.
Research for newsletter and proactive contracts management project input.
Creation of decks/ presentation for internal use and training on contract management software DocuSign. Show less

Compliance onboarding, Contracts review, GDPR ADD and Exhibit As for contracts renovations via DocuSign. I was the point of contact for IT EU contractors dealing with Agile Projects/others for 10 different industries (BP). Dealt with Umbrella partners' CDD onboarding & payments procedures, Invoices & timesheets tracking. Updated databases and auditing documentation. Engaged with all contractors via phone calls and sending out flyers on birthdays, maternity vouchers gift cards, etc. Online… Show more

Compliance onboarding, Contracts review, GDPR ADD and Exhibit As for contracts renovations via DocuSign. I was the point of contact for IT EU contractors dealing with Agile Projects/others for 10 different industries (BP). Dealt with Umbrella partners' CDD onboarding & payments procedures, Invoices & timesheets tracking. Updated databases and auditing documentation. Engaged with all contractors via phone calls and sending out flyers on birthdays, maternity vouchers gift cards, etc. Online networking events organiser: sending flyers with QR code / invitations / follow ups. Show less

Customer service and account mgmt tasks as first POC for all members of the public for Council Tax queries and complaints. Translating benefit and business rates queries to departments. Dealing with enforcement agent (Jacobs and Bristow and Sutor) queries, payment plans negotiations, and recovery accounts from the bailiffs after resolving payment issues over the phone. Detecting vulnerable circumstances and elevating the relevant contact to the supervisor for vulnerability questionnaire… Show more

Customer service and account mgmt tasks as first POC for all members of the public for Council Tax queries and complaints. Translating benefit and business rates queries to departments. Dealing with enforcement agent (Jacobs and Bristow and Sutor) queries, payment plans negotiations, and recovery accounts from the bailiffs after resolving payment issues over the phone. Detecting vulnerable circumstances and elevating the relevant contact to the supervisor for vulnerability questionnaire procedures towards Social Help. Acting as an intermediate between live interpreters and foreign members of the public over the phone and helping to resolve the issue on the spot and taking whatever action needed on the individual’s account such as suspending Summons’ Court Hearing after payment resolutions. Leaving the corresponding notes of the account for transparency and trust within the Finance Department, and helping to improve the service. Show less

Legal research and MOC consultations and preparations for Immigration and Notary Public Law cases, mostly Companies Sponsors Licenses and Skilled Workers Visas applications. Drafting affidavits and attending/presenting the weekly legal consultations via Video calls.

No-win no-fee collaboration and case management of Airline claims via Click2Refund Ltd (Toronto). Drafted extra-judicial agreements and auditing documentations provided, KYC spreadsheets / Dropbox database to build up the statement of facts for each case and being the POC between the law firm and the agency.
Compensations recovered and followed up with the Airlines.

Analyst of customer and business contact enquiries and helping to improve the service by proposing new procedures and approaches for an agile resolution taking into consideration all aspects of a contact’s purpose. I became an analyst in the CCA department after two years of multitasking at bet365 call centre dealing with troubleshooting, GDPR - Subject Access Requests. These were queries and complaints about Payments, Verification processes, CDD, KYC, Responsible Gambling and Fraud. Translated… Show more

Analyst of customer and business contact enquiries and helping to improve the service by proposing new procedures and approaches for an agile resolution taking into consideration all aspects of a contact’s purpose. I became an analyst in the CCA department after two years of multitasking at bet365 call centre dealing with troubleshooting, GDPR - Subject Access Requests. These were queries and complaints about Payments, Verification processes, CDD, KYC, Responsible Gambling and Fraud. Translated live and raised sensitive communications to multilingual departments. I was part of the Spanish CS department as a first POC using emails, 3 live chats and taking phone calls in rotative and demanding timetables. Show less