Victoria Mitchell

Champion a customer-centric service culture within the team, inspiring colleagues to emulate the same level of passion and pride in serving customers, ultimately enhancing the organisation's service reputation.
▪ Leverage deep product knowledge and enthusiasm to contribute to a 15% increase in sales within the store and consistently surpass monthly targets.
▪ Prioritise customer satisfaction by offering support across various store sections, ensuring prompt service and product… Show more

Champion a customer-centric service culture within the team, inspiring colleagues to emulate the same level of passion and pride in serving customers, ultimately enhancing the organisation's service reputation.
▪ Leverage deep product knowledge and enthusiasm to contribute to a 15% increase in sales within the store and consistently surpass monthly targets.
▪ Prioritise customer satisfaction by offering support across various store sections, ensuring prompt service and product availability to meet customer needs effectively.
▪ Commit to upholding operational excellence through the practical application of training, resulting in enhanced safety protocols, streamlined processes, and outstanding customer service delivery.
▪ Enhance customer engagement by aligning in-store routines with customer preferences and needs, resulting in improved customer loyalty and positive feedback. Show less

Consistently delivered exceptional service resulting in a 98% customer satisfaction rate and numerous praises from passengers for professionalism and attentiveness.
▪ Demonstrated quick thinking and composure during challenging situations, leading the cabin crew team in executing emergency procedures flawlessly, ensuring the safety and well-being of all passengers.
▪ Exhibited cultural sensitivity and fluency in multiple languages, contributing to improved communication and rapport with… Show more

Consistently delivered exceptional service resulting in a 98% customer satisfaction rate and numerous praises from passengers for professionalism and attentiveness.
▪ Demonstrated quick thinking and composure during challenging situations, leading the cabin crew team in executing emergency procedures flawlessly, ensuring the safety and well-being of all passengers.
▪ Exhibited cultural sensitivity and fluency in multiple languages, contributing to improved communication and rapport with diverse international passengers, resulting in a more welcoming and inclusive in-flight experience.
▪ Acted as a confident leader during unexpected flight disruptions, effectively communicating with passengers and ground staff to manage delays and minimise passenger inconvenience.
▪ Adapted to different team dynamics while working with individuals from varied backgrounds, goals, and age groups. Show less

▪ Followed up with requesting units on their procurement requisitions, ensuring that all requirements are met.
▪ Organised, planned, and managed intra-office working groups tasked with improving company performance metrics.

▪ Created and negotiated agreements with suppliers to provide the best value and to develop a long-term positive relationship.
▪ Maintained all purchasing order documents and records, stamped vendor invoices, and reviewed complex requisitions.

▪ Oversaw general administrative and routine inquiries and correspondence to enhance productivity and business
▪ Maximised the benefit of Information Technology to enhance decision-making and streamline processes.
▪ Excelled in providing valuable support during team meetings, diligently recording discussions, and efficiently distributing accurate meeting minutes, contributing to enhanced team productivity.
▪ Accurately prepared various reports and manipulate the data in various formats… Show more

▪ Oversaw general administrative and routine inquiries and correspondence to enhance productivity and business
▪ Maximised the benefit of Information Technology to enhance decision-making and streamline processes.
▪ Excelled in providing valuable support during team meetings, diligently recording discussions, and efficiently distributing accurate meeting minutes, contributing to enhanced team productivity.
▪ Accurately prepared various reports and manipulate the data in various formats on a monthly, quarterly, and bi-annually basis. Show less