About
Strategic support to leading companies in the Life Sciences sector with particular focus…
Activity
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I joined #IBM a month ago, but I didn't immediately post about it. Here's why. While I'm genuinely excited to have joined IBM, I also feel thankful…
I joined #IBM a month ago, but I didn't immediately post about it. Here's why. While I'm genuinely excited to have joined IBM, I also feel thankful…
Liked by Victoria Serra Gittermann
Experience
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Education
Licenses & Certifications
Publications
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6 Imperatives to Transform Customer Experience in Life Sciences
Veeva
See publicationGreat CX strategies aren’t just about doing what the customer wants—they’re about aligning business and HCP needs as much as possible. Check our publication on more information on how to deliver a differentiated CX in life sciences.
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How pharma is embracing the customer experience
Performance, EY
See publicationIt is the companies that focus on continuously delivering better customer experience to build a trusted and transparent relationship over time that will win in the market. They will not only acquire customers that will remain loyal, but also win advocates that will refer the company or brand to more customers. In this article, we explore what customer experience means for the pharmaceutical industry.
Courses
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Risk Management
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Languages
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Alemán
Native or bilingual proficiency
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Inglés
Full professional proficiency
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Español
Native or bilingual proficiency
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