Zoe McLaren

Zoe McLaren

Community Engagement Manager, Basingstoke 🍅 Empowering neighbourhoods to live sustainably 🍃 Maximising benefits of locally generated renewable energy ☀️ Solar

Basingstoke, England, United Kingdom
576 followers 500+ connections

About

Energetic Executive Assistant with 15 years of project and event management experience.

An outgoing personality, high levels of commitment and the initiative to work both independently and as part of a team.

Proven administration, organisation, marketing and decision-making ability, supported by superb interpersonal skills. Active, resourceful and creative; is able to provide solutions to conquer obstacles.

Always keen to learn new areas and develop personally to benefit of the business.

• Managing complex multi-faceted projects and events
• First-class written and verbal communication and presentation skills
• Excellent organisational skills
• Resourceful self-starter
• Strong interpersonal skills
• Prioritising work in line with required deadlines
• Complex schedule management with a methodical approach
• Meticulous attention to detail
• Time management
• Ability to work under pressure
• Results-oriented and committed to successful delivery
• Risk assessment and management
• Financial control
• Decision-making
• Advanced MS Office Suite knowledge
• Professional discretion

Activity

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Experience

  • Tomato Energy  Graphic

    Local Community Manager

    Tomato Energy

    - Present 1 year

    Basingstoke, England, United Kingdom

  • Basingstoke and Deane Borough Council Graphic

    Mayoral Events Coordinator - Basingstoke & Deane

    Basingstoke and Deane Borough Council

    - 6 years 3 months

    Basingstoke

    To provide high-quality professional support to the Mayor and Deputy Mayor to ensure they act as ambassadors for the borough.
    Act as the first point of contact, handling and dealing with correspondence.
    Coordinating and managing complex diary schedules and logistical arrangements.
    Responsible for ensuring that civic protocols and etiquettes are maintained.
    Using effective interpersonal and communication skills to build on current contacts and connecting with new.
    To lead and be…

    To provide high-quality professional support to the Mayor and Deputy Mayor to ensure they act as ambassadors for the borough.
    Act as the first point of contact, handling and dealing with correspondence.
    Coordinating and managing complex diary schedules and logistical arrangements.
    Responsible for ensuring that civic protocols and etiquettes are maintained.
    Using effective interpersonal and communication skills to build on current contacts and connecting with new.
    To lead and be accountable for the coordination of significant high-profile civic events.
    Responsible for risk assessment and management and producing detailed event management plans

  • QinetiQ Graphic

    Marketing Projects Coordinator

    QinetiQ

    - 1 year 2 months

    Farnborough

    QinetiQ is a FTSE250 company with over 6,000 employees located globally. UK’s leading defence and technology company growing its international footprint.
    • Negotiation: Built strong business relationships with suppliers resulting in preferential payment terms, extended deadline dates and cost savings.
    • Welfare & Environment: Ensured safe office practices where adhered to, reporting of near-misses with follow up to implementation.
    • Sales Campaigns: Prepared campaigns for pre…

    QinetiQ is a FTSE250 company with over 6,000 employees located globally. UK’s leading defence and technology company growing its international footprint.
    • Negotiation: Built strong business relationships with suppliers resulting in preferential payment terms, extended deadline dates and cost savings.
    • Welfare & Environment: Ensured safe office practices where adhered to, reporting of near-misses with follow up to implementation.
    • Sales Campaigns: Prepared campaigns for pre, during and post events to maximise ROI. Followed up with Sales Team for monthly stats report (unqualified / qualified / lead period / sale).

  • OptaSense Ltd

    OptaSense Ltd

    5 years 9 months

    • OptaSense Ltd Graphic

      Marketing Communications Coordinator

      OptaSense Ltd

      - 3 years 1 month

      Farnborough, Hampshire

      OptaSense is the World Leader in Distributed Acoustic Sensing, a platform technology, operating in 50 countries globally, across multiple industries, including Oil & Gas, Defence & Security, Transport and Utilities. It is managed as a subsidiary of the QinetiQ Group.
      • Health & Safety: Compiled procedures and risk management reports for events; build-up, during and breakdown.
      • Structured Management: Deployed a fully centralised booking system for all projects to allow effective…

      OptaSense is the World Leader in Distributed Acoustic Sensing, a platform technology, operating in 50 countries globally, across multiple industries, including Oil & Gas, Defence & Security, Transport and Utilities. It is managed as a subsidiary of the QinetiQ Group.
      • Health & Safety: Compiled procedures and risk management reports for events; build-up, during and breakdown.
      • Structured Management: Deployed a fully centralised booking system for all projects to allow effective tracking. Delivered improved performance, execution and campaigns.
      • Go to Market: Fully engaged and responsible for delivery of design, artwork, messaging, production of international support materials; solution brochures, website, news releases, promotions.
      • Sales Integration & Support: Optimising Salesforce (CRM system) through increased engagement and training of key users.
      • Marketing Organisation & Delivery: Planning, coordination and implementation of global events and conferences. Creating event briefs, supporting business cases. Negotiating with suppliers, stand designs, artwork and production of collateral material. Producing ROI and statistics post event reports.
      • Financial: Managing a £500K annual marketing budget. Implementing best practices through producing marketing processes, guidelines and compliance.
      • Public Relations: Managing the PR Company. Obtaining board approval prior to issue of press releases. Coordination and input to copy release and content.
      • Digital: Developing, executing social media and external communications strategy. Increasing the reach / followers by 10% and Google ranking through SEO improvements. Managing, governing and continuously reviewing corporate website to improve user experience.

    • OptaSense Ltd Graphic

      Project Manager

      OptaSense Ltd

      - 2 years 8 months

      Farnborough, Hampshire

      • Customer Facing: Ensured customers’ requirements were met on time, to the desired quality and within budget.
      • Upselling & Cross Selling: Identified and obtained additional business opportunities through building strong relationships with both customer and supplier.
      • Team Work: Led, motivated and monitored team members and project staff to ensure on-time and accurate delivery of OptaSense services to customers.
      • Reporting & Control: Prepared, managed statements of work and pricing…

      • Customer Facing: Ensured customers’ requirements were met on time, to the desired quality and within budget.
      • Upselling & Cross Selling: Identified and obtained additional business opportunities through building strong relationships with both customer and supplier.
      • Team Work: Led, motivated and monitored team members and project staff to ensure on-time and accurate delivery of OptaSense services to customers.
      • Reporting & Control: Prepared, managed statements of work and pricing for submission of quotes for new opportunities. Managed work packages and coordinated production of deliverables.
      • Compliance Assured: Ensured corporate governance, commercial procedures and policies were adhered to.
      • Budget Control: Successfully managed, a major £25M contract, the financial commitment and contract spend (man hours, facility charges, materials and travel costs).
      • Planning & Logistics: Involved in the strategic and day to day management of projects. Initiated the tasking of resources, facilities and subcontractors to meet goals and objectives of the contract.

  • QinetiQ Graphic

    Project Manager

    QinetiQ

    - 2 years 4 months

    Boscombe Down, Wiltshire

    • Service Delivery: Supported the Programme Manager by planning and managing activities and resources for pan-QinetiQ MoD contract worth £26M, to achieve both the customer’s and QinetiQ’s objectives.
    • Management: Managed a team of 110 resources (including Subject Matter Experts and Pilots) across different disciplines to ensure testing and report milestones met the customer’s deadline.
    • Accuracy: Ensured that the project was compliant with all appropriate government and third party…

    • Service Delivery: Supported the Programme Manager by planning and managing activities and resources for pan-QinetiQ MoD contract worth £26M, to achieve both the customer’s and QinetiQ’s objectives.
    • Management: Managed a team of 110 resources (including Subject Matter Experts and Pilots) across different disciplines to ensure testing and report milestones met the customer’s deadline.
    • Accuracy: Ensured that the project was compliant with all appropriate government and third party regulations (ITAR, TAA, and NDA).

  • Company Secretary & Office Manager

    Eastwood Marketing Ltd

    - 5 years 3 months

    Bordon, Hampshire

    Distributer of Toshiba’s commercial large screen displays (i.e. command and control centres). Eastwood Marketing supported sales and service for Europe, Middle East and Africa. A small office of 5 resources generating a turnover of £2.3M.
    • Negotiated discounts and equipment maintenance plans with suppliers.
    • Researched health and safety, employment regulations and legal requirements ensuring the company complied.
    • Performed accountancy routines (invoicing, stock control, SOP, POP,…

    Distributer of Toshiba’s commercial large screen displays (i.e. command and control centres). Eastwood Marketing supported sales and service for Europe, Middle East and Africa. A small office of 5 resources generating a turnover of £2.3M.
    • Negotiated discounts and equipment maintenance plans with suppliers.
    • Researched health and safety, employment regulations and legal requirements ensuring the company complied.
    • Performed accountancy routines (invoicing, stock control, SOP, POP, bank reconciliation, salaries, sales commissions and management reports).
    • Prepared and filed VAT Returns, EC sales lists and intrastat reports.
    • Analysed, investigated and reduced expenditure, where possible.
    • Prepared documentation for export sales and shipments (commercial invoices, legalised Certificate of Origin’s and ATA Carnets for exhibitions).
    • Handled importation and BTI classifications of goods.
    • Organised exhibitions, shows and associated travel arrangements.
    • Arranged customer training courses (accommodation, logistics, refreshments and evening hospitality for candidates).

  • Orange Graphic

    Secretary to Deputy Chief Executive & Chief Operating Officer

    Orange

    - 2 years 3 months

    City of Westminster, London

  • Eurocopy Plc Graphic

    Sales Secretary & Personal Assistant to Directors

    Eurocopy Plc

    - 5 years 4 months

    Hammersmith, London

  • Receptionist & Secretary

    Mainline Productions

    - 1 year 1 month

    Hayes, Middlesex

  • Beauty Therapist

    Various Beauty Salons

    - 2 years 2 months

    Kingston upon Thames, London / Uxbridge, Middlesex

Education

  • Helston Comprehensive School

    8 GCSE's Oral Communication, English, Art, Biology, Typewriting, Mathematics, Chemistry, French, Physics

    -

    Activities and Societies: • • Keeping fit, cooking, entertaining and reading. • Tending allotment and beekeeping. • Macro photography • Going out to the cinema, theatre and restaurants. • Organising, volunteering, supporting and raising funds for local and national charities and associations.

Licenses & Certifications

Courses

  • PRAM

    Project Risk Management

  • Sage Line 50

    Report Designer & Advanced Excel

  • Sage Line 50

    Job Costing

  • Sage Line 50

    Financial Forecasting

  • Sage Line 50

    Payroll

  • Salesforce

    Administration Essentials for New Admins

  • Salesforce

    Implementing Analytics Strategy for the Sales Cloud

  • Salesforce

    Administration Essentials for Experienced Admins

Honors & Awards

  • STARS Award for the 5E's

    QinetiQ

    Award for outstanding performance of the 5E's (Eneregy, Execute, Empower, Excite, Edge) in carrying out work.

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