Junior Site Reliability Engineer, Azure Cloud Platform
Splunk
London, England, United Kingdom
See who Splunk has hired for this role
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Role Summary
The Cloud organization at Splunk focuses on building and maintaining robust and resilient platform solutions for SaaS hosting of Splunk’s enterprise software. Our main technologies are Cloud Infrastructure based, focusing on puppet and terraform.
It is the responsibility of the TechOps team to monitor and resolve issues that affect the availability and performance of Splunk for our cloud customers 24/7. As the authority on our customer’s experience. The TechOps team provides a backstop for all staff on any questions or issues that arise during their shift related to their technical area of expertise. The TechOps engineers lead their respective queue and ensure all requests coming into that queue are addressed in a timely manner.
What You'll Get To Do
4 x 10 shifts Sunday - Wednesday or Wednesday - Saturday / Nights, weekends
We are looking for a TechOps Engineer to help maintain, contribute to, and improve the next generation of our large scale Cloud offering. You will be working with providers and supporting the infrastructure that powers Splunk’s cloud offering.
We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.
Note
Base Pay Range
United Kingdom
Base Pay GBP 42,400.00 - 58,300.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering at https //splunkbenefits.com.
Role Summary
The Cloud organization at Splunk focuses on building and maintaining robust and resilient platform solutions for SaaS hosting of Splunk’s enterprise software. Our main technologies are Cloud Infrastructure based, focusing on puppet and terraform.
It is the responsibility of the TechOps team to monitor and resolve issues that affect the availability and performance of Splunk for our cloud customers 24/7. As the authority on our customer’s experience. The TechOps team provides a backstop for all staff on any questions or issues that arise during their shift related to their technical area of expertise. The TechOps engineers lead their respective queue and ensure all requests coming into that queue are addressed in a timely manner.
What You'll Get To Do
4 x 10 shifts Sunday - Wednesday or Wednesday - Saturday / Nights, weekends
We are looking for a TechOps Engineer to help maintain, contribute to, and improve the next generation of our large scale Cloud offering. You will be working with providers and supporting the infrastructure that powers Splunk’s cloud offering.
- Provide technical support for the Splunk Cloud fleet
- Perform impact assessments and problem solving according to established procedures
- Document issues, remediation steps, and help with follow up problem management
- Lead support cases and also ensures queue management
- Lead hierarchical and functional requests. Communicate with TechOps engineers as well as business partners around Cloud through email, chat, and in person.
- Assist other TechOps engineers on your shift on complex tasks
- Represent the TechOps team in meetings/process changes and make recommendations on new procedures/ processes
- Use the internal tools to restore normal service operations as quickly as possible to minimize the impact to business operations during escalated incidents
- Lead by example and drive the core values of the company
- Always ensure a quality customer experience
- Ability to work nights, weekends, and swing shifts.
- You love large complex systems. You have experience in working on distributed systems or a passion for finding edge cases that appear at scale. You're interested in how to bring something from a small one off task to how to implement it across several thousand machines at once. “Can this process be automated?” is a question you constantly ask yourself. Data drives your decisions and excites you - you make decisions based on numbers rather than assumptions. If an issue arises, you strive to be alerted before our customers notice.
- Knowledge of the Linux Operating System
- Knowledge of the Azure
- Knowledge of the OOP such as Python OR Golang
We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.
- Understanding of monitoring and troubleshooting Splunk environments..
- Understanding of administering or architecting distributed Splunk environments.
- Understanding of the development and deployment of a hosted cloud environment, preferably Azure.
- Experience with Bash or Powershell for scripting, and Git or similar version control systems.
- An understanding of Systems programming (network stack, file system, OS services) and networking (L2 vs. L3, network architecture, VLANs, etc)
- Knowledge of standard methodologies related to security, performance, and disaster recovery.
- Ability to obtain a US favorably adjudicated Single Scope Background Investigation (SSBI)
Note
Base Pay Range
United Kingdom
Base Pay GBP 42,400.00 - 58,300.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering at https //splunkbenefits.com.
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Engineering and Information Technology -
Industries
IT Services and IT Consulting, Software Development, and Technology, Information and Internet
Referrals increase your chances of interviewing at Splunk by 2x
See who you knowGet notified about new Site Reliability Engineer jobs in London, England, United Kingdom.
Sign in to create job alertSimilar Searches
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub