John Masud Parvez

"What happens to your knowledge if you're hit by a bus tomorrow?" 🚍 How can you be less selfish and more giving? It was 2019, and I was sitting across from my mentor in Singapore when he asked me this question. I did not get this question at first glance but soon his words hit me like a ton of bricks. He wasn't asking about my work with companies; he was asking about people— individuals who might never meet me but could benefit from my knowledge. How could I help them? — The companies who don't have a budget to hire me and my team, how can they do it themselves? Then he followed up with another question that changed everything: "Why don't you make the workforce breakthrough strategy and build it like a toolbox, accessible to everyone?" That was the spark. The beginning of a journey that led me to write "100x Business Workforce." When I started, I knew it would be hard. But the reality? It was 1000 times harder than I ever imagined. I spent over 5000+ hours writing, revising, and going through 14 editorial review sessions. My second realization? Knowing what to do is one thing; putting it in the right order, with actionable steps that someone else can follow, is a completely different challenge. But here's the biggest lesson I learned through this process: The right question at the right time can change everything. My mentor’s questions forced me to think beyond the present, to consider the impacts of my work. Yes, his fees were steep, but the value I gained from those sessions? Priceless. It wasn't just about knowledge — it was about transformation. And that's the true impact of a great mentor. To anyone reading this, remember: the right question at the right time could be the key to unlocking your greatest potential. Sometimes, all it takes is a single conversation to change the course of your life. So, what's the right question you need to ask yourself today? The priority access list for 100x Business Workforce book with bonus is still open, so if you have not joined yet, let's join now, as it will take only 3 minutes on this link - https://lnkd.in/gytNMQPj #Mentorship #Legacy #Leadership #100xBusinessWorkforce #johnmasudparvez #author

A digital banking app was shut down in just 6 months! But how did Goldman Sachs' Digital Bank "Marcus" make a huge score? Banking Industry Insight: Accenture found that 40% of digital banking projects fail due to poor integration with legacy systems, resulting in a fragmented customer experience strategy. STRATEGY in Dx Flywheel Framework: Develop a roadmap that aligns market trends, customer needs, and technology to drive continuous innovation. In the Banking industry, due to a lack of STRATEGY, a real-life failure of a digital product in Royal Bank of Scotland (RBS). In 2019, Royal Bank of Scotland (RBS) launched "Bó," a digital-only bank designed to compete with fintech disruptors like Monzo and Revolut. However, within less than a year, Bó was shut down, marking a significant failure in RBS's digital strategy. Bó failed to attract the expected number of customers, with only about 11,000 sign-ups. Top 3 Strategic Reasons for Failure: Bó lacked unique features that could distinguish it from established digital challengers. Bó was rushed to market without adequate testing or refinement. Bó's purpose and target market were not clearly defined, leading to confusion both internally and externally. What should be the solution? On the other hand, Goldman Sachs successfully launched "Marcus," its digital consumer bank, which has seen significant growth since its inception in 2016. Marcus created Great Results for the Business such as - Customer Growth: Marcus has attracted over 13 million customers globally. Revenue Growth: Marcus has generated billions in deposits, contributing significantly to Goldman Sachs' revenue diversification. Brand Enhancement: The success of Marcus has strengthened Goldman Sachs' brand as an innovative player in consumer banking. Top 3 Strategies, that Made Marcus Successful: Strong Market Research and Customer Understanding: 90% of Marcus customers cited high satisfaction with the platform’s simplicity and value. Robust Technology and User Experience: 80% of users reported a seamless experience with the Marcus app. Clear Strategic Vision and Focus: Marcus contributed to a 20% increase in Goldman Sachs' consumer deposits within the first two years. P.S. Among those strategies, which one will be most affordable for you to apply to your company? Reference Sources - RBS Shuts Down Its Digital Bank Bó Less Than Six Months After Launch, The Guardian Article - "How Marcus by Goldman Sachs Became a $60bn Bank", Financial Times - "Retail Banking: Roaring Into the 2020s" McKinsey & Company - Accenture, "Banking Technology Vision 2020: Building a Future-Proof Bank, #digitalproduct #digitaltransformation #businesstransformation #johnmasudparvez #dxFlywheelFramework

"The longer I stay at my desk, the more valuable I can create" One of the biggest misunderstandings in this modern age. A pivotal conversation with a mentor changed my perspective. That taught me that the real value lies not in the hours worked but in how effectively you use them. Since then, I’ve embraced three powerful techniques that have significantly increased my productivity and effectiveness as a senior leader: Prioritize Ruthlessly: I remember a time when my days were filled with endless meetings and urgent requests. It felt like I was constantly firefighting. One day, I decided to start my mornings by listing my top three priorities. I vividly recall a project where I identified that focusing on strategic planning, rather than getting lost in minor tasks, led to a breakthrough that saved us months of work. Prioritizing ruthlessly has since become my daily habit, ensuring I address what truly matters first. Delegate Strategically: I was convinced that if I didn’t do everything myself, things might fall through the cracks. This changed during a critical product launch when I realized I couldn’t handle every detail alone. I entrusted key tasks to team members based on their strengths, and the project’s success was a testament to their capabilities. This experience taught me that empowering others not only lightens my load but also drives collective success. Block Time for Deep Work: There was a period when my calendar was packed with back-to-back meetings, leaving no room for focused work. I found myself scrambling to complete high-priority tasks outside office hours. I then implemented dedicated blocks of time for deep work. One instance was preparing a major presentation—allocating uninterrupted time allowed me to craft a compelling and impactful presentation, leading to its successful approval. This practice has since become essential for tackling complex and strategic tasks. These techniques have transformed how I work and lead. It’s not about the hours you put in but the impact, and result I create during those hours. #Leadership #Productivity #TimeManagement #EffectiveLeadership #johnmasudparvez

Navigating the Economic Challenge!!! How Will You Use Productivity to Thrive? In today's challenging economy, - Nearly 70% of companies are struggling to meet their business objectives, - With over 40% resorting to downsizing to reduce operational costs (source: McKinsey & Company). But among these cutbacks, a critical question emerges: How productive is your team??? Explore this tool that empowers you to analyze and elevate your team's productivity. https://lnkd.in/g4Nbc4cF The reality is stark—while many companies are trimming their workforce, only those who optimize productivity will survive and thrive. Here’s where strategic decision-making comes into play: Offense: Use productivity as your weapon to outscore competitors. Leverage your existing team to achieve more with less, capturing market share even in tough times. Defense: Maximize the potential of a reduced team to perform better, covering operational gaps and maintaining momentum in your business. The choice is clear: Inaction isn’t a strategy—it's a surefire way to lose ground. While your competitors are enhancing their productivity, will you stand still or take the lead? Take action now to ensure your company not only survives but thrives in this economic climate. #Productivity #BusinessStrategy #Leadership #EconomicGrowth #WorkforceOptimization #johnmasudparvez

To grow top line - which one is easier and cost-effective? Finding a new market or building a stronger middle manager team! How important are middle managers in the Beauty industry? Deloitte reported - poor middle management can lead to a 15% to 30% decline in customer satisfaction, which directly impacts revenue. Yes, developing middle managers is important, as this is one of the core bricks of the discipline people need to build up the workforce flywheel effect in the business. Wells L'Oréal implemented a strategy aimed at enhancing middle management. Despite implementing the programs, with revenue growth stagnated at 4% annually, below the industry average of 6%. Why did L’Oréal's middle management Training fail? When I analyzed we found these were the strategic mistakes of this initiative Lack of Alignment: The training was not aligned with the broader digital transformation goals, creating a disconnect. Generic Training: The program focused on generic management skills rather than specific industry challenges, making it less effective. Poor Feedback Integration: There was little adjustment based on participant feedback, leading to low engagement and minimal impact on performance. In a similar situation, another company Estée Lauder implemented successfully their strategy and invested 15 Million USD to build the workforce flywheel framework by preparing and developing their middle manager. This gave Estée Lauder outcomes like - 12% increase in sales growth over three years, significantly outperforming competitors. So we analyzed the strategic factors that made Estée Lauder successful in their middle manager development were Strategic Focus: The training was closely aligned with the company's emphasis on digital marketing and innovation, ensuring relevance and application. Tailored Approach: The program was customized to address specific market challenges and opportunities, leading to effective application in the workplace. Continuous Feedback Loop: Regular feedback from participants was used to refine and adapt the program, increasing engagement and effectiveness. P.S. Among those strategies, which one will be most affordable for you to apply to your company? References - Harvard Business Review (L’Oréal Case Study) - Estee Lauder Corporate Reports - SL Network (SL Network) - Deloitte, "The Beauty Industry’s New Customer Experience Model". #hr #humanresources #humancapital #leaderhsip #johnmasudparvez #workforcetransformation

Did you know - Nearly 40% of executives struggle with performance Due to a lack of their inability to process feedback effectively? - Source: Harvard Business Review I once managed a direct report who was good in many ways, yet he struggled with taking feedback and turning it into actionable improvements. Despite his potential, his performance was stagnating because he couldn’t process feedback properly. Seeing this, I knew I had to act. I introduced a specific framework designed to help him not just hear feedback but truly internalize it and apply it to his work. Here's how the framework worked: Active Listening and Reflection: After receiving feedback, I encouraged him to take time to reflect on it rather than react immediately. For example, if the feedback was about improving communication skills, he would jot down key points and consider how his current approach might be falling short. Breaking Down Feedback into Actionable Steps: We then dissected the feedback together, turning general advice into specific, actionable steps. For instance, if the feedback was "Be more concise in meetings," we broke it down into "Limit presentations to 3 main points" and "Summarize thoughts in 2-3 sentences." Setting Measurable Goals: We established clear, measurable goals to track progress. For the communication example, a goal might be "Reduce meeting times by 15% over the next month," giving him something concrete to work towards. Regular Check-ins and Adjustments: We held weekly check-ins to discuss his progress and make any necessary adjustments. This kept the feedback loop continuous and ensured that the changes were effective and sustainable. This transformation helped him be more effective in his role. This experience reinforced a critical lesson: effective feedback processing isn’t just a soft skill; it’s a cornerstone of professional growth. Are you or your team struggling to process feedback effectively? Don’t let it hold you back. Embrace the power of structured feedback to unlock your full potential! #Leadership #Feedback #ProfessionalGrowth #PerformanceImprovement #johnmasudparvez

How often have you looked back to realize? The people and experiences shaped you in ways you never imagined? I reflect on my career journey and the incredible individuals who have influenced my path. From the very beginning, my career has been a tapestry of diverse experiences, each thread woven with the wisdom, support, and inspiration from my leaders, team members, and clients. Each moment has been a stepping stone towards profound expertise in transformation. 💼 Here are a few insights and numbers of gratitude in my life: - 25+ Leaders: Guided me with their vision and wisdom. - 5500+ Team Members: Collaborated with me, each contributing unique perspectives, inspiration and strengths. - 500+ Clients: Trusted me with their challenges and allowed me to grow through every interaction. - Countless Transformations: Witnessed in businesses, teams, and individuals, each a testament to the power of growth, collaboration and innovation. These experiences have not only enriched my career but have also instilled in me a deep sense of gratitude. Every leader, team member, and client has played a pivotal role in shaping my journey and expertise. As I continue to evolve and grow, I carry with me the lessons learned and the gratitude for each person who has been a part of my journey. To everyone who has been a part of my professional life, thank you. Your support, guidance, and collaboration have been the cornerstone of my success. Let’s continue to inspire, transform, and grow together! 🚀✨ #GratitudeCorner #CareerJourney #Transformation #Leadership #Teamwork #ClientSuccess

7% decrease in customer satisfaction made a loss of $40 million annually.... For Starbucks!!! How much is your middle manager costing you? How important are middle managers in the FnB industry? Deloitte’s report on customer experience in the F&B industry notes that companies with poor middle management saw up to a 10% decline in customer satisfaction scores. Yes, developing middle managers is important, as this is one of the core bricks of the discipline people need to build up the workforce flywheel effect in the business. Wells Starbucks implemented a strategy aimed at enhancing middle management. Despite implementing various programs, the desired business growth was not achieved. Why did Starbucks's middle management Training fail? When I analyzed we found these were the strategic mistakes of this initiative One-Size-Fits-All Approach: The training did not account for the unique challenges faced by managers at different locations, leading to low relevance and engagement. Lack of Follow-Up and Support: There was insufficient follow-up and support to ensure that the training was applied in daily operations, resulting in minimal practical impact. Insufficient Focus on Manager Retention: The program did not address the root causes of high turnover among middle managers, leading to a continual loss of experienced staff. In a similar situation, another company McDonald's implemented successfully their strategy and invested 15 Million USD to build the workforce flywheel framework by preparing and developing their middle manager. Which gave McDonald outcomes like Enhanced Career Pathways: The program included clear career pathways and growth opportunities, which led to a 30% increase in internal promotions, contributing to overall business growth. Significant Improvement in Performance Metrics: Post-implementation, McDonald's reported a 5% increase in same-store sales and a 20% reduction in turnover rates among middle managers. So we analyzed the strategic factors that made McDonald's successful in their middle manager development were Tailored Training Content: The program was customized to address specific managerial challenges, making the training more relevant and effective. Ongoing Support and Development: McDonald’s provided continuous support and follow-up, including mentoring and coaching, to ensure that training was applied effectively in the workplace. Focus on Manager Retention and Growth: The clear career pathways and professional development opportunities helped retain skilled managers and fostered a more engaged and motivated workforce. P.S. Among those strategies, which one will be most affordable for you to apply to your company? References - McDonald's Annual Reports and Investor Relations - Starbucks Annual Reports and Investor Relations #hr #humanresources #humancapital #leaderhsip #johnmasudparvez #workforcetransformation

Kraft Heinz’s "Springboard" faltered with minimal revenue growth! What is stopping to invest in the right strategy? FMCG Industry Insight: Gartner reported that 60% of digital initiatives in the FMCG industry do not achieve their intended outcomes due to a lack of strategic coherence and alignment with business goals. STRATEGY in Dx Flywheel Framework: Develop a roadmap that aligns market trends, customer needs, and technology to drive continuous innovation. In the FMCG industry, due to a lack of STRATEGY, a real-life failure of a digital product in Kraft Heinz. Digital product Name: "Springboard" Kraft Heinz launched "Springboard" with the aim to foster innovation by supporting new and emerging brands. Despite its promising concept, Only a few brands managed to gain traction, resulting in minimal revenue growth. Top 3 Strategic Reasons for Failure: Insufficient Market Research: Kraft Heinz did not fully understand the needs and dynamics of emerging brands. - Less than 10% of the brands supported by Springboard achieved significant market presence. Ineffective Support Structure: The platform lacked a robust support system for startups. - 50% of participating brands cited a lack of mentorship and guidance. Poor Integration with Core Business: There was a disconnect between Springboard and Kraft Heinz's core operations. - Only 15% of the brands could leverage Kraft Heinz's distribution network effectively. What should be the solution? When we are talking about solutions to solve this problem, we can take a look at Unilever’s strategies. Unilever’s "The Foundry" has been a successful digital initiative, driving innovation and growth through collaboration with startups and has contributed to a 20% increase in sales from new product lines. Top 3 Strategies, that Made Unilever Success: Comprehensive Market Research: Unilever invested heavily in understanding the startup ecosystem and consumer trends. - 90% of the startups reported that the partnership met or exceeded their expectations. - 80% of the startups successfully launched products in collaboration with Unilever. Robust Support Structure: The Foundry provided extensive mentorship, resources, and access to Unilever's global network. - Over 70% of startups received mentorship and guidance that helped them scale. Effective Integration with Core Business: Unilever ensured seamless integration of startups’ innovations with its core operations. - 60% of the new products were successfully integrated into Unilever’s existing product lines. P.S. Among those strategies, which one will be most affordable for you to apply to your company? Reference Sources - Kraft Heinz's Springboard - Unilever’s The Foundry - FMCG Industry Reports - Startup Collaboration Success #digitalproduct #digitaltransformation #businesstransformation #johnmasudparvez #dxFlywheelFramework

Have you ever witnessed a talented team member struggle in silence? What is stopping us from taking the right action? Time? Expertise? Recently, I encountered a situation where a team member was struggling to produce the desired results. A typical leader might have chosen to part ways with the individual by tagging 'Poor Performer', but as a leader, my job is to find out the behind the story. Upon deeper investigation, I discovered that this team member was navigating a challenging project without adequate support from their colleagues. It's a common scenario in team dynamics where influence, rather than authority, becomes crucial for progress. Instead of opting for the easy route, I focused on identifying the key obstacles they faced. I recognized the need for positive influence and collaboration skills in our team environment. 💡 Here's what we did: - Identified Obstacles: Understanding the specific challenges they were facing. - Positive Influence Coaching: I guided him on how to positively influence and engage with team members, even when not in a direct managerial role. The framework I coached him is - Introducing the I.N.F.L.U.E.N.C.E. Framework: - Invest in Relationships - Nurture Trust - Facilitate Open Communication - Lead by Example - Understand and Empathize - Encourage Collaboration - Nurture Growth - Celebrate Achievements - Empower Others The result? A remarkable transformation! With the right support and coaching, He improved significantly and contributed effectively to the project's success from the following two quater This experience reinforced my belief that true leadership is about unlocking potential and fostering a supportive environment. It’s about coaching and empowering your team to overcome obstacles and achieve their best. #Leadership #Teamwork #PositiveInfluence #Coaching #Support #LeadershipDevelopment #WorkplaceCulture #GrowthMindset #Empowerment #Success