Daniel Jason O.

Daniel Jason O.

Passionate about Business Success 🚀 | Challenges Norms to Ignite Creativity | Storyteller | Still Believes in the Power of Human Connection I 🌐🤝 #Business #Creativity #Connection"

Ho Chi Minh City, Ho Chi Minh City, Vietnam
2K followers 500+ connections

About

More than 10 years' experience within the field of Market Research, Media and Digital. My career allows me to have an overall understanding from advertisers' market research needs to agencies' measurement essentials. I have solid negotiation skills and the ability to connect with people naturally. Backed with a proven track record of revenue growth and exceeding sales targets. Extremely successful at building and maintaining client relationships. Ability to strike a balance between selling a solution and strategically helping in execution to come up with useful insights.

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Contributions

Activity

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Experience

  • Lava Digital Group Graphic

    Business Director Spotify Advertising

    Lava Digital Group

    - Present 5 months

    Ho Chi Minh City, Vietnam

    Develop and implement advertising strategies aligned with Spotify’s goals.
    Achieve revenue targets and drive consistent growth.
    Create and execute sales strategies to attract and retain clients.
    Build and maintain strong relationships with key clients and partners.
    Lead, mentor, and manage the advertising sales team.
    Oversee planning and execution of advertising campaigns.
    Work with other departments to ensure a cohesive approach.
    Report on advertising business performance…

    Develop and implement advertising strategies aligned with Spotify’s goals.
    Achieve revenue targets and drive consistent growth.
    Create and execute sales strategies to attract and retain clients.
    Build and maintain strong relationships with key clients and partners.
    Lead, mentor, and manage the advertising sales team.
    Oversee planning and execution of advertising campaigns.
    Work with other departments to ensure a cohesive approach.
    Report on advertising business performance and market insights.
    Ensure all activities comply with relevant laws and industry standards.
    Budget Management: Manage advertising business budget efficiently.

  • The Color Club Graphic

    Client Success Manager

    The Color Club

    - 2 years 8 months

    Ho Chi Minh City, Vietnam

    Collaborate with sales teams to nurture leads, create proposals, and onboard new clients, ensuring a smooth and positive experience for all involved.
    Ensure a positive customer experience by monitoring projects and optimizing processes.
    Provide onboarding, training, and support to customers, enabling them to get the most out of our services.
    Work with customers to identify and resolve issues promptly and efficiently.
    Monitor internal processes to ensure alignment and teamwork across…

    Collaborate with sales teams to nurture leads, create proposals, and onboard new clients, ensuring a smooth and positive experience for all involved.
    Ensure a positive customer experience by monitoring projects and optimizing processes.
    Provide onboarding, training, and support to customers, enabling them to get the most out of our services.
    Work with customers to identify and resolve issues promptly and efficiently.
    Monitor internal processes to ensure alignment and teamwork across departments, fostering a collaborative and productive work environment.
    Manage production resources, pricing, and other services to offer value to customers, meeting their needs and exceeding expectations.
    Establish a communication framework with clients, including PBI data needs and monthly meetings, to ensure clear and consistent communication.

  • Decision Lab

    Decision Lab

    5 years 2 months

    • Decision Lab Graphic

      Senior Manager

      Decision Lab

      - 3 years 2 months

      Ho Chi Minh City, Vietnam

      Collaborate with a team of researchers to prioritize market research needs, including audience measurement, brand lift studies, and quantitative research.
      Oversee the client onboarding process from point of sale to project start, ensuring a smooth and positive experience for all involved.
      Maintain positive client relationships through consistent communication and by identifying and solving challenges.
      Oversee client presentations and offer solutions to complaints in a calm and…

      Collaborate with a team of researchers to prioritize market research needs, including audience measurement, brand lift studies, and quantitative research.
      Oversee the client onboarding process from point of sale to project start, ensuring a smooth and positive experience for all involved.
      Maintain positive client relationships through consistent communication and by identifying and solving challenges.
      Oversee client presentations and offer solutions to complaints in a calm and professional manner.
      Evaluate yearly contracts and identify opportunities to expand contract offerings through different offers such as subscription packages, rolling contracts, and tiers.

    • Decision Lab Graphic

      Manager

      Decision Lab

      - 2 years

      Bitexco Financial Tower, Ho Chi Minh City, Vietnam

      Decision Lab is the outcome of a successful management buyout from Epinion. The mission is to deliver agile, connected and decision focused market research.

      Decision Lab helps clients by delivering the best possible basis for decision making within three levels:
      1. Consumer understanding
      2. Strategy and planning
      3. Execution

      The services all have a focus on delivering speed and flexibility by connecting brands seamlessly to consumers. This is powered by our…

      Decision Lab is the outcome of a successful management buyout from Epinion. The mission is to deliver agile, connected and decision focused market research.

      Decision Lab helps clients by delivering the best possible basis for decision making within three levels:
      1. Consumer understanding
      2. Strategy and planning
      3. Execution

      The services all have a focus on delivering speed and flexibility by connecting brands seamlessly to consumers. This is powered by our three main ingredients:
      1. The largest Online Community for research in Southeast Asia
      2. Partnerships with leading technology providers in the industry
      3. An international team of Decision Consultants with the flexibility to design studies and apply the right tools

  • Epinion

    Epinion

    3 years 9 months

    • Epinion Graphic

      Business Development Manager

      Epinion

      - 8 months

      Ho Chi Minh City

    • Epinion Graphic

      Senior Consultant

      Epinion

      - 3 years 2 months

      11TH FLOOR, DINH LE BUILDING 1 DINH LE, DISTRICT 4, HO CHI MINH CITY, VIETNAM

      Started working in Epinion last September of 2012. With sales and marketing experience I have managed to grow the online panel in South East Asia, effectively. In, 2014, the company launched a digital audience measurement solution called Audience Report, which we pioneered. This measurement tool is a breakthrough bringing the TV Measurement to Online. Now, online campaigns can be measured by reach, frequency and TRP rather than the traditional clicks and impression…

      Started working in Epinion last September of 2012. With sales and marketing experience I have managed to grow the online panel in South East Asia, effectively. In, 2014, the company launched a digital audience measurement solution called Audience Report, which we pioneered. This measurement tool is a breakthrough bringing the TV Measurement to Online. Now, online campaigns can be measured by reach, frequency and TRP rather than the traditional clicks and impression.

      Specialties:

      o Panel Management
      o Online analytics
      o Online advertising, Audience Measurement
      o Brand Lift Studies

  • Business Sales Representative

    Chun Shin Vina Co.

    - 10 months

    An Tay Commune, Ben Cat Dist, Binh Duong Province, Vietnam

    o Call or email potential clients to introduce the company
    o Manage new and old client’s account
    o Review pricing and service levels
    o Receives purchase orders from customers
    o Prepares and updates monthly production plan base from production resources of new orders
    o Monitors production plan and follow up the status for the next shipment
    o Prepares weekly and monthly report
    o Performs final checking of closed packaged of shipped items during shipment

  • Customer Service, Marketing and Sales Agent

    Thien Quang Co. (Outsourcing)

    - 1 year 6 months

    Ho Chi Minh City, Vietnam

    o Gather marketing information
    o Assist in operation and sales
    o Sells products and services to existing or new customers in the field.
    o gaining a clear understanding of customers' businesses and targets;
    o making accurate, rapid cost calculations, and providing customers with quotations;
    o Maintains a mix of large and small accounts.
    o Handles special projects, as assigned.
    o Provide customers with product and service information.
    o Identify, research, and resolve…

    o Gather marketing information
    o Assist in operation and sales
    o Sells products and services to existing or new customers in the field.
    o gaining a clear understanding of customers' businesses and targets;
    o making accurate, rapid cost calculations, and providing customers with quotations;
    o Maintains a mix of large and small accounts.
    o Handles special projects, as assigned.
    o Provide customers with product and service information.
    o Identify, research, and resolve customer issues
    o advising on forthcoming product developments and discussing special promotion

  • eTelecare Global Solutions Graphic

    Subject Matter Expert/Technical Support Representative

    eTelecare Global Solutions

    - 3 years 5 months

    Philippines

    o Answer all inquiries on agents that has trouble solving issues
    o Handles escalation calls from tier 1 to tier 2
    o Receive supervisor calls
    o Monitor daily team scores IR (Issue Resolution) and CSAT (Customer Satisfaction
    o Make report in daily call trends, analyse the data and find solution
    o Submits customer’s feedback, coach agent for the AFI (Areas for Improvement)

Education

  • Cebu Normal University Graphic

    Cebu Normal University

    Bachelor of Science (B.S.) English/Language Arts

    -

    Activities and Societies: National Organization of Professional Educator’s Club

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