Packaging
Our customers want right-sized, recyclable packaging that minimises waste and ensures damage-free delivery. We work to reinvent and simplify our sustainable packaging options using a science-based approach that combines lab testing, machine learning, materials science, and manufacturing partnerships to scale sustainable change across the packaging supply chain.
![Amazon delivery driver stands in front of a door, to deliver a package. On the door is a sign that says "delivery drivers, thank you for ALL that you do."](https://assets.aboutamazon.com/dims4/default/7287b75/2147483647/strip/true/crop/2000x1074+0+0/resize/1440x773!/quality/90/?url=https%3A%2F%2F1.800.gay%3A443%2Fhttps%2Famazon-blogs-brightspot.s3.amazonaws.com%2F62%2F4f%2Fab42678b455bacaa2ef7cc668d52%2Fmc-2229.jpg)
Designing packaging for Amazon starts with the customer and works backwards so we can deliver products they’ll love.
We are collaborating with others to reduce packaging waste for our customers and the planet. Since 2015, we have reduced the weight of outbound packaging per shipment by more than 41% on average and avoided over 2 million tons of packaging material.
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Amazon works with many companies to reduce packaging waste by designing product packaging that allows items to ship safely in the original product packaging without an additional Amazon box or bag.
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Amazon will send customers packaging and old or broken electrical and electronic equipment to authorized recycling facilities.
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The Amazon Trade-In programme allows customers to exchange eligible devices for an Amazon.co.uk gift card. The process is easy and convenient with free delivery.
How pioneering deep learning is reducing Amazon’s packaging waste
A combination of deep learning, natural language processing, and computer vision enables Amazon to hone in on the right amount of packaging for each product.