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WHAT'S COVERED: Immediate protection against accidental damage, along with cover for breakdowns and faults not covered by the seller/manufacturer warranty. KEY EXCLUSIONS: The following are not covered - Theft, loss, cosmetic damage, intentional or malicious damage, not taking reasonable care, improper use (as defined in IPID), accessories not included with the phone when purchased, electronic virus or software problems, or the contents of your phone (e.g. data, photos, videos, contacts).
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WHAT'S COVERED: Immediate protection against accidental damage and theft, along with cover for breakdowns and faults not covered by the seller/manufacturer. Cover for fraudulent call charges in the event of theft up to £200 (for 24 hours from the moment of theft) KEY EXCLUSIONS: Loss, cosmetic damage, intentional or malicious damage, not taking reasonable care, improper use (as defined in IPID), accessories, electronic virus or software problems, or the contents of your phone.
CLAIMS: No need to wait for a repair. Upon a successful claim we can immediately email you an Amazon e-gift card to the value of a replacement. Upon e-gift card settlement or replacement your policy will end. 98% of claims accepted (avg. Apr-23 to Feb-24). An excess is payable for each successful claim - Breakdown: £0; Accidental Damage: £25; Theft: £50.
RESTRICTIONS: Covers a single product purchased on Amazon as new (with a manufacturer guarantee of at least one year) or Amazon Renewed. For accidental damage and breakdown claims, if you are unable to provide the insured product at point of claim for inspection it will be classed as lost and not covered. Cover is for UK residents (excluding Channel Islands and Isle of Man) aged 18 years and over.

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2-year Accidental Damage insurance £38.09

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WHAT'S COVERED: Immediate protection against accidental damage, along with cover for breakdowns and faults not covered by the seller/manufacturer warranty. KEY EXCLUSIONS: The following are not covered - Theft, loss, cosmetic damage, intentional or malicious damage, not taking reasonable care, improper use (as defined in IPID), accessories not included with the phone when purchased, electronic virus or software problems, or the contents of your phone (e.g. data, photos, videos, contacts).
CLAIMS: No need to wait for a repair. Upon a successful claim we can immediately email you an Amazon e-gift card to the value of a replacement. Upon e-gift card settlement or replacement your policy will end. 98% of claims accepted (avg. Apr-23 to Feb-24). An excess is payable for each successful claim - Breakdown: £0; Accidental Damage: £25.
RESTRICTIONS: Covers a single product purchased on Amazon as new (with a manufacturer guarantee of at least one year) or Amazon Renewed. If you are unable to provide the insured product at point of claim for inspection it will be classed as lost and not covered. Cover is for UK residents (excluding Channel Islands and Isle of Man) aged 18 years and over.

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Apple iPhone XS, 64GB, Silver - (Renewed)

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4.1 403 ratings

1 sustainability feature

Price:

£148.00

Price:

£142.47

Available at a lower price from other sellers that may not offer free Prime delivery.

This refurbished product is inspected, tested and cleaned in accordance with Amazon Renewed requirements to be fully functional. Premium and Excellent condition products will show no signs of cosmetic damage visible from 30 centimetres. Good condition products will show scratches barely visible from 30 centimetres away. Acceptable condition products will show scratches clearly visible from 30 centimetres away. Products sold by third-party sellers are covered by the voluntary 1-year Amazon Renewed Guarantee (see below). Products sold by Amazon are covered under statutory legal warranty by Amazon directly. Batteries, where present, will have a minimum capacity of 80% relative to new (90% for Premium condition products). The product will come with original or compatible generic accessories. Refurbished products are not guaranteed to be waterproof.

Learn about Amazon Renewed

Brand	Apple
Operating system	iOS
RAM memory installed size	64 GB
Memory storage capacity	64 GB
Screen size	5.8 Inches
Model name	iPhone XS
Wireless carrier	Zain
Cellular technology	2G
Connectivity technology	Bluetooth, Wi-Fi
Colour	Silver

About this item

This Certified Refurbished product is tested and inspected to look and work like-new, with limited to no signs of wear. The product comes with relevant accessories and a minimum one-year warranty.
5.8 Inch super Retina display (OLED) with HDR
IP68 dust and water resistant (maximum depth of 2 m up to 30 minutes)
12MP dual cameras with dual OIS and 7MP True Depth front camera—Portrait mode, Portrait Lighting, Depth Control, and Smart HDR
Face ID for secure authentication and Apple Pay
A12 Bionic with next-generation Neural Engine

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This item: Apple iPhone XS, 64GB, Silver - (Renewed)

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PRODUCT CERTIFICATION (1)
Pre-Owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
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6 offers from £162.00
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PRODUCT CERTIFICATION (1)
Pre-Owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
583
6 offers from £135.97
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PRODUCT CERTIFICATION (1)
Pre-Owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
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PRODUCT CERTIFICATION (1)
Pre-Owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
6,111
2 offers from £254.06
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PRODUCT CERTIFICATION (1)
Pre-Owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
418
8 offers from £152.00
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Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-Owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

What is Amazon Renewed?

Amazon Renewed is your trusted destination for refurbished products that are inspected, tested, and cleaned in accordance with Amazon Renewed requirements to be fully functional.

Quality you can afford

Amazon Renewed products offer an affordable option so that you can save on the brands you love.

Products you can trust

All products have been professionally inspected, tested and cleaned to be fully functional. Apple products are not certified by Apple.

Purchases with an impact

Your Amazon Renewed purchase extends the lifetime of this product and reduces waste.

Guaranteed by Amazon

Products sold by third-party sellers are backed by the commercial Amazon Renewed Guarantee in addition to statutory consumer rights enforceable against the third-party sellers and in conjunction with Amazon's or the seller’s Return Policy and the A-to-Z Guarantee.

What should I expect to receive with my Amazon Renewed purchase?

All Amazon Renewed purchases will come with the accessories that shipped with the new product. These accessories may not be original but will be compatible and fully functional. Amazon Renewed products will be packaged either in the original packaging or in a new and clean cardboard box. Premium condition products will come in premium packaging.

In what condition can I expect my Amazon Renewed product to be?

The product will be restored to its original factory settings and will be in one of the following cosmetic conditions: Premium, Excellent, Good or Acceptable. Learn more

Shop for smartphones, computers, laptops, tablets, home and kitchen appliances, game consoles, office products and more. Visit Amazon Renewed

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Price	£148.00	£196.39	-7% £646.09 RRP: £696.90	£595.00	£190.00	£178.49
Delivery	Get it as soon as Friday, Jul 26	—	Get it as soon as Tomorrow, Jul 23	Get it as soon as Tomorrow, Jul 23	Get it as soon as Friday, Jul 26	Get it 25 – 26 Jul
Customer Ratings	4.1403	3.7195	4.3363	3.86	3.9207	4.2418
Face recognition	4.4	5.0	4.8	—	3.9	4.3
Battery life	3.8	4.0	4.3	—	3.4	3.9
Value for money	4.1	—	4.4	—	3.7	4.1
Touch Screen	—	4.3	—	—	4.3	4.7
Sold by	brightgadget	BossDeal™	Renewed Mobile UK	DigitalTechno	brightgadget	New Fone House
display size	5.8 inches	6.5 inches	6.1 inches	6.1 inches	5.8 inches	6.5 inches
memory capacity	64 GB	64 GB	128 GB	512 GB	256 GB	64 GB
model name	iPhone XS	iPhone XS Max	iPhone 14 Pro	iPhone 13 Pro	iPhone XS	iPhone XS Max
operating system	iOS	iOS	iOS 16	iOS 15	iOS 10	iOS
connectivity tech	Bluetooth, Wi-Fi	Bluetooth, WLAN	Bluetooth, 4G, 5G	—	Wi-Fi	Wi-Fi
display type	OLED	LED	OLED	XDR	OLED	OLED
service provider	AT & T	—	AT & T	T Mobile	—	T Mobile

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Product description

ges

What's in the box?

Phone, Plug, USB Cable, Sim Tool

Product details

Product Dimensions ‏ : ‎ 7.09 x 0.76 x 14.35 cm; 177 g
Date First Available ‏ : ‎ 31 Jan. 2019
Manufacturer ‏ : ‎ Apple Computer
ASIN ‏ : ‎ B07N9M4YRK
Item model number ‏ : ‎ A1920
Delivery information:: We cannot deliver certain products outside mainland UK ( Details). We will only be able to confirm if this product can be delivered to your chosen address when you enter your delivery address at checkout.

Best Sellers Rank: 82 in Amazon Renewed (See Top 100 in Amazon Renewed)
- 48 in Renewed Mobile Phones & Smartphones
- 188 in SIM-Free & Unlocked Mobile Phones
- 3,835 in Climate Pledge Friendly: Shop All

Customer reviews:
4.1 403 ratings

Sustainability features

This product has sustainability features recognised by trusted certifications.

Pre-owned

Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

As certified by

Pre-Owned Certified: Electronics

Part of

Climate Pledge Friendly

Customer reviews

4.1 out of 5

403 global ratings

How customer reviews and ratings work

Customers say

Customers like the quality, ease of use, and value of the cellular phone. For example, they mention it works well with no flaws, is easy to set up, and is good value. That said, opinions are mixed on scratch resistance and battery life.

AI-generated from the text of customer reviews

Select to learn more

Quality Value Ease of use Marks Battery life Scratch resistance Health

67 customers mention ‘Quality’55 positive12 negative

Customers like the quality of the cellular phone. For example, they say it's fine, works well with no flaws, and is high performing. Some mention the condition is brilliant and like new. That said, most are happy with the top quality Amoled screen, fast processor, and good camera.

"...Not a mark or a scratch. Great screen, good battery life and using it as a 4G personal hotspot, it’s much faster than the SE...." Read more

"Reliable" Read more

"...The phone itself works well enough. Face ID is fast, and I haven’t had too many issues with volume or calling...." Read more

"...So far the phone has performed well, now it is in a case with a screen protector you wouldn’t know it was a secondhand phone...." Read more

20 customers mention ‘Value’17 positive3 negative

Customers like the value of the cellular phone. They say it's a great buy and a good Christmas gift.

"All seems to work ok my wife love the phone and it was a fair price." Read more

"...for this reason, but while I still have it, it is still a tremendous phone for the money...." Read more

"Good value phone, works well and in great condition. Battery health was 87% which is fine. Very happy" Read more

"Very good phone especially for the price. I had to get it returned to get an official OLED installed on it, but they did it very swiftly...." Read more

4 customers mention ‘Ease of use’4 positive0 negative

Customers find the cellular phone easy to use. They mention that it has a great camera, is easy to set up, and is ready to use out of the box.

"...It was , honestly, as good as new, complete with charger and ready to use...." Read more

"...The phone was easy to set up but took some time as there were software updates. The battery health was 90% so was within the range promised...." Read more

"The iphone xs is a good size, easy to use and has a great camera...." Read more

"...Battery life is okay but overall a great unboxing and usage experience. Would definitely recommend to a friend" Read more

4 customers mention ‘Marks’4 positive0 negative

Customers are satisfied with the marks on the cellular phone.

"...There is no scratches and no marks on this phone...." Read more

"Superficially brilliant, not a mark on the screen or chassis, gets the latest iOS updates and doesn't seem much slower(if at all) to my iPhone 12...." Read more

"...However I am really happy with it. No marks, no scratches 87% battery. Very impressed." Read more

"Perfect condition & everything works perfectly. Not a mark on it." Read more

33 customers mention ‘Battery life’16 positive17 negative

Customers have mixed opinions about the battery life of the cellular phone. Some mention that it has a good battery life, while others say that it doesn't last long.

"...Not a mark or a scratch. Great screen, good battery life and using it as a 4G personal hotspot, it’s much faster than the SE...." Read more

"...The battery percentage will not move from 100% even when it is fully discharged...." Read more

"Good value phone, works well and in great condition. Battery health was 87% which is fine. Very happy" Read more

"...Besides the phone get to hot when they charge it and run out of battery quickly. I tried to contact with the seller but I can’t" Read more

20 customers mention ‘Scratch resistance’13 positive7 negative

Customers are mixed about the scratch resistance of the cellular phone. Some mention that there is no scratches and no marks on the phone, while others say that it has scratches everywhere and has a couple scuffs and marks on screen.

"...Bought this Renewed phone, but it looks like new. Not a mark or a scratch...." Read more

"...The phone had obviously been used as the sides had scuff marks but the front and the back of the phone were free from scratches or marks...." Read more

"...The outer phone was great, no scratches or marks, leading me to believe this was a severe technical fault that I could not remedy and should not..." Read more

"...Phone was clean, scratch/mark free and came with a charger! Would buy again! & would highly recommend!" Read more

4 customers mention ‘Health’0 positive4 negative

Customers are dissatisfied with the health of the cellular phone. They mention that it is not in good health, has signs of heavy usage, and the logic board went after a week. Some say that the phone is not renewed in a sense.

"...However, the top speaker was blown out of the box, therefore not being renewed in a sense, and I have had trouble getting the blasted phone to charge..." Read more

"...It is not in good health and needs replacing. Would not buy from here again as that is not what refurbished in excellent condition means!" Read more

"I ordered a renewed IPhone XS and received the phone with signs of heavy usage which includes countless scratches all over the stainless steel and a..." Read more

"Amazing condition but logic board went after a week...." Read more

Reviews with images

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Top reviews from United Kingdom

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cari

Excellent service

Reviewed in the United Kingdom on 17 May 2024

Verified Purchase

I received my iphone 2 days before advised and I have set it up no problem, condition is as advertised it’s great condition I was also provided with a screen protector. Would definitely recommend.

Helpful

Beebsdj

Really impressed

Reviewed in the United Kingdom on 1 October 2022

Verified Purchase

I’m not a massive phone feature user. Most of my stuff I do on an iPad, so I’m not overly bothered about iPhone features, so I begrudge paying several hundreds of pounds for a phone that gets used for texts and calls.
I’d been struggling on with an original IPhone SE until the battery caused too many problems.
Bought this Renewed phone, but it looks like new. Not a mark or a scratch. Great screen, good battery life and using it as a 4G personal hotspot, it’s much faster than the SE.
Face recognition works a treat and on a recent trip to France, Apple Pay was the only thing I used to pay for things. Supermarkets, Tabacs all accepted it. Almost at the point where I could consider going out without a wallet.
Speakers are nice and loud and the camera is great.
I’d buy Renewed again in a heartbeat.

Helpful

norman collins

Bought for my wife

Reviewed in the United Kingdom on 13 February 2024

Verified Purchase

All seems to work ok my wife love the phone and it was a fair price.

Helpful

Charlotte Todhunter

Faulty product. Do not buy

Reviewed in the United Kingdom on 3 June 2024

Verified Purchase

Phone was received in a cosmetically immaculate state but faulty from the start.

The battery percentage will not move from 100% even when it is fully discharged. Battery health claims 100% but it is clearly an incredibly poor quality third party knock off. Further usage clearly points to a faulty battery. The device will switch itself off at 20 and even 50 percent battery and report as being completely dead.

The phone was clearly not tested correctly

No real testing seems to have taken place as the phone should have never been sold in this state. And the use of dodgy replacement parts is something that more than likely goes against amazons terms as a seller.

Similar reviews state the same issue along with googling the company and mentions of shady practices and buying off seem commonplace.

Seller has been contacted but I am not hopeful. Hopefully Amazon will assist with getting a refund as this phone was urgently needed.

UPDATE After a week of waiting for a response and Amazons intervention the seller responded and completely ignored the issue

Helpful

Roy lean

I phone as new!!

Reviewed in the United Kingdom on 12 April 2024

Verified Purchase

I wanted to replace my I phone but didn’t want to pay £450 plus. So I searched on Amazon and found a reconditioned I phone SX for £140approx. I placed an order, and was a totally amazed upon receipt of the phone. It was , honestly, as good as new, complete with charger and ready to use. I followed the instructions and transfered all my data etc from my old to my new I phone. I really was taken aback, thinking the phone would be second hand. Not at all!, as new in every way. Would recommend this company to all my family, friends and anyone else thinking of changing their current mobile for another, without breaking the bank or paying £45-£55 a month to one of the big companies. Thank you so much👍👍👍

Helpful

Mustafa celik

Great

Reviewed in the United Kingdom on 8 March 2024

Verified Purchase

Reliable

Helpful

Robert

Problematic but worth the Money

Reviewed in the United Kingdom on 10 August 2021

Verified Purchase

Having used this iPhone XS for a few months, I must say I have gained a good understanding of of why people choose IOS. In the words of Todd Howard, “It just works.”

There’s no worry of messing around with the UI, and everything is fast and integrated. It’s an experience that feels set up perfectly for you.

The phone itself works well enough. Face ID is fast, and I haven’t had too many issues with volume or calling.
However, the top speaker was blown out of the box, therefore not being renewed in a sense, and I have had trouble getting the blasted phone to charge. Furthermore, autocorrect seems slightly more stingy on IOS compared to Android.

I may ultimately return the phone for this reason, but while I still have it, it is still a tremendous phone for the money. Just a shame it hasn’t panned out for me to the way I wanted.

Helpful

Carl sandelands

Like it a lot

Reviewed in the United Kingdom on 22 May 2024

Verified Purchase

like it a lot value for money late birthday present for myself

Helpful

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Refurbished - Excellent £148.00£148.00

Refurbished - Good £142.47£142.47

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Apple iPhone XS, 64GB, Silver - (Renewed)

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What is Amazon Renewed?

Quality you can afford

Products you can trust

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Guaranteed by Amazon

What should I expect to receive with my Amazon Renewed purchase?

In what condition can I expect my Amazon Renewed product to be?

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Refurbished - Excellent

£148.00

Refurbished - Good

£142.47