How Does a Tankless Water Heater Work and What Sets It Apart?

Kiss cold showers goodbye

showerhead in steamy bathroom
Photo: Jo Panuwat D / Adobe Stock
showerhead in steamy bathroom
Photo: Jo Panuwat D / Adobe Stock
Mariel Loveland
Written by Mariel Loveland
Contributing Writer
Updated May 4, 2023

Highlights

  • Tankless water heaters provide on-demand hot water rather than relying on a tank.

  • The average unit produces 2 to 5 gallons of hot water per minute.

  • Single-point systems can heat enough water for one appliance.

  • Whole-house systems can heat enough water for multiple appliances.

  • Tankless water heaters can have issues with flow capacity, venting, and ignition.

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Sick of racing to get the first shower of the morning? Anyone with a large household or undersized water heater knows just how cold a shower can get when you run out of hot water. For many, it’s a homeownership right of passage—but it doesn’t have to be. Tankless water heaters are a game changer. So, how does a tankless water heater work? This guide will tell you what you need to know.

What Is a Tankless Water Heater?

There’s a big difference between traditional water heaters versus tankless water heaters. Traditional units store and heat water over time. If you use all of the water in the tank faster than it can warm up, you’ll run out of hot water—hello, freezing showers.

Tankless water heaters are exactly what they sound like—they don’t use a tank. Instead, water is heated as you use it. There’s no running out of hot water or waiting. These units provide on-demand heating and are more energy efficient than tank-style water heaters.

How Does a Tankless Water Heater Work?

You might be wondering how a tankless water heater manages to have a seemingly endless stream of hot water. It’s all down to modern mechanics. The second you turn on a hot water tap, cold water travels through your pipes, into your heater, and across a gas burner or electric coil, that heats the water. 

Most tankless water heaters provide 2 to 5 gallons of hot water per minute, though some gas-powered water heaters can produce up to 12 gallons per minute. Generally, tankless water heaters have a lower flow rate than storage tank heaters, but you’re less likely to run out of hot water and can install multiple units if necessary. 

Using the Control Panel

man adjusting temperature on water heater
Photo: Cunaplus_M.Faba / iStock / Getty Images Plus

Tankless water heaters are typically a bit more adjustable than storage tank water heaters, especially compared to older units. Most of them have a front-facing control panel, which allows you to adjust the gas valve (or the amount of electricity used), mixing valve, and water flow. This helps you achieve the ideal temperature and closely manage your utility bills.

Remember that, unless you need to, you shouldn’t drastically change the settings. Talk to a water heater contractor near you about your specific needs so they can set up your water heater correctly during installation.

Common Problems With Tankless Water Heaters

Tankless water heaters are known for their efficiency, compact size, and relatively simple maintenance needs—never mind that most people don’t enjoy cold showers. That said, they do have their issues. 

Too Much Demand

Tankless water heaters tend to struggle if you’re using multiple appliances at the same time, like taking a shower while running the dishwasher. You can experience low water pressure or a full shutdown when the system is overloaded.

To mitigate this problem, you can install multiple units. Single-point systems are great for appliances that have large demands. Otherwise, you just have to be mindful of how much water you’re using at once. 

A whole-house tankless water heater should be big enough to accommodate at least 5 1/2 to 7 1/2 gallons per minute. In this case, consider going with a gas-powered tankless water heater since they typically have a higher flow rate than electric tankless water heaters.

Higher Up-Front Costs

Though they’re energy efficient, tankless water heaters can cost twice as much as tank-style water heaters. On average, tankless water heaters cost $1,300 to $3,700 on average. Single-point systems are less expensive, while whole-house systems are on the high end.

Blocked Air Supply

If the air supply is blocked, tankless water heaters can overload or become a fire hazard. Ensure your heater can vent properly; a water heater pro can inspect the unit for you. Tankless water heater repairs typically cost $220 to $960

Ignition Issues

Gas-powered tankless water heaters can have issues with the ignition and gas supply. Typically, this stems from a gas or water valve that’s stuck shut and won’t completely open.

Mineral Buildup

Tankless units typically have a longer lifespan than storage tank units, but all water heaters are prone to mineral buildup—particularly calcium and magnesium. This buildup can block your system and cause issues. To extend the life span of your unit, maintain your water heater and regularly replace the water filter.

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Learn more about our contributor
Mariel Loveland
Written by Mariel Loveland
Contributing Writer
Mariel is a writer from New York City who has a passion for helping renters and homeowners make their space unapologetically their own—and save a few bucks along the way.
Mariel is a writer from New York City who has a passion for helping renters and homeowners make their space unapologetically their own—and save a few bucks along the way.
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