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Info workers: More people work in the information business than any other industry, according to the Kensington Technology Group of San Mateo, Calif. Kensington reports that two of every three U.S. workers are classified as information workers, or those who use technology to regularly complete work functions. It reports that 84 million Americans use a PC at home or work every day and 58 percent use a computer for doing company work at home.

Making the leap: Star performers can become lousy managers if they aren’t well prepared for the transition. Harvard Business School Professor Linda Hill says a profound psychological adjustment is the first order of business. New managers must redefine success to become effective leaders, Hill says. Many new managers find their relationship to the outcome is often more ambiguous than it was as an individual worker.

Pub Date: 8/17/97

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