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          Find a Location

          Citizens Bank has 1161 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Citizens Financial Group, Inc.

              1 Citizens Plz Providence, RI 02903-1344

              BBB Accredited Business

            • Citizens Financial Group, Inc.

              28 State St Boston, MA 02109-1775

              BBB Accredited Business

            • Citizens Financial Group, Inc.

              148 College St Burlington, VT 05401-8476

              BBB Accredited Business

            • Citizens Financial

              955 Boardman Poland Rd Youngstown, OH 44512-5118

            • Citizens Financial Group, Inc.

              20 N Park Ave Plymouth, MA 02360-4090

              BBB Accredited Business

            Business ProfileCitizens Bank

            Bank
            Looking for more information? Access the headquarters listing for Citizens Financial Group, Inc.
            Read more
            The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

            Contact Information

            225 Main Street Ext

            Middletown, CT 06457-4469

            Visit Website
            Email this Business
            (800) 684-2222

            Customer Reviews

            1.07/5

            All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

            Average of 243 Customer Reviews

            Read HQ ReviewsStart a Review

            Customer Complaints

            1,754 complaints closed in last 3 years

            651 complaints closed in last 12 months

            All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

            Read HQ ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 153

            This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

            View HQ Business Profile

            Related Categories

            Overview

            Citizens Financial Group, Inc. is a commercial lending business operating 9 commercial banking centers. 

            Products & Services

            Checking Accounts, Savings Accounts, Money Markets, Home Equity Loans, Mortgages, Student Loans, Student Checking, Home Equity Lines of Credit, Business Banking, Commercial Banking, Investing, Wealth Management

            Business Details

            Location of This Business
            225 Main Street Ext, Middletown, CT 06457-4469
            Email this Business
            Headquarters
            1 Citizens Plz, Providence, RI 02903-1344
            BBB File Opened:
            10/19/2004
            Years in Business:
            153
            Business Started:
            1/1/1871
            Business Incorporated:
            6/17/1985
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            20000
            Alternate Business Name
            • Charter One Bank
            • CCO Mortgage
            • Citizens
            • Charter One
            • Citizens Leasing
            • Citizens One Mortgage
            • Citizens One Personal Loans
            • Citizens One Student Loans
            • RBS Citizens
            • Citizens One
            • Citizens Financial Group, Inc
            • RBS Citizens Bank
            • Franklin American Mortgage Company
            Business Management
            • Ms. Susan Brown-Lacascio, Administrative Manager
            Contact Information

            Customer Contact

            • Ms. Susan Brown-Lacascio, Administrative Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to choose a new bank or credit union

            Local BBB

            BBB Serving Connecticut

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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