Business ProfileforBaxter Credit Union
At-a-glance
Customer Complaints
170 complaints closed in last 3 years
71 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Baxter Credit Union (BCU) is a state chartered, federally insured credit union headquartered in Vernon Hills, Illinois. BCU is a full-service, not-for-profit institution providing financial well-being and banking services to members throughout the United States and Puerto Rico.
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 340 N. Milwaukee Ave, Vernon Hills, IL 60061-1533
- BBB File Opened:
- 3/6/1996
- Years in Business:
- 43
- Business Started:
- 7/8/1981
- Accredited Since:
- 3/1/2012
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 6:00 PM
- Sa:
- 9:00 AM - 1:00 PM
- Su:
- Closed
- Business Management
- Mr. Michael Valentine, CEO
- Contact Information
Principal
- Mr. Michael Valentine, CEO
Customer Contact
- Melissa Castagna, Member Experience Sr. Director
Customer Complaints
170 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/07/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
69 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Mk S
08/16/2024
Baxter Credit Union Response
08/19/2024
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