Starbucks' new CEO, Brian Niccol, wants customers to hang around its stores for coffee and socializing like they used to, he wrote.
Chipotle's Brian Niccol could make big changes as Starbucks' CEO, from how the chain attracts younger customers to its stores in China.
A Starbucks store worker said his experience hasn't been as good since former CEO Howard Schultz left. His store has also faced staffing shortages.
Starbucks' long customer wait times at one store are due to too few employees on the job, one worker said. Mobile orders also make the job harder.
Food
2024-08-28T17:06:04Z
Baristas praised Starbucks' caramel macchiato and chai latte, but the coffee experts advised against ordering iced drinks and hot chocolates.
Food Wars
2024-08-28T13:21:51Z
From exclusive items to portion sizes, we wanted to find all the differences between Starbucks in the US and Italy. This is "Food Wars."
Food
2024-08-25T12:16:02Z
I had five Starbucks baristas make me their favorite custom, off-menu drinks. I loved their spins on shaken espresso and custom cold foams.
China is Starbucks' second-biggest market but analysts question how well its format and prices work in the country.
The PSL debuted in early September back in 2015, though its release has come earlier and earlier. Now it's back on Thursday.
Starbucks requires employees to be in the office three days a week, and it seems incoming CEO Brian Niccol will be no exception.
New Starbucks CEO Brian Niccol tracks trends on TikTok and Snapchat, welcomes fresh ideas and feedback, and maintains high standards.
Brian Niccol is stepping down as CEO of Chipotle to take over the chief executive role at Starbucks in September. Here's his daily routine.
Brian Niccol is set to get up to $113 million in compensation as Starbucks' CEO, most of it in stock rewards.
Comparable sales are down in Starbucks' two biggest markets: the US and China. Analysts say it needs to focus on its prices.
Fast-food giants like McDonald's, Starbucks, and KFC reported drops in comparable US sales. In particular, lower-income consumers are cutting back.
Brian Niccol is set to outearn Starbucks' previous CEO, who has left after less than two years on the job.
Starbucks can get better. The menu baffles me, the drinks are hard to order, and it needs to drop the boba. Here's what else the new CEO should do.
Analysts say Brian Niccol, who spearheaded Chipotle's turnaround, is a great pick to head up Starbucks.
Starbucks legend Howard Schultz told the story of how Bill Gates' dad helped him buy the coffee chain, and how Coke and Lavazza rejected his ideas.
Schulz, who had three stints as CEO, has publicly and privately griped about the company in recent months.