Silva Treehouse
Cumbria, United Kingdom
Into the Woods Cumbria
- Our low price promise from £395 p/n
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Treehouse
Sleeps 6
- Two king-size beds and one double bed
Overview
This gorgeous space has been 15 years in the making, with the perfect spot among the trees waiting for the right time and a good supply of homegrown timber. Now it’s all come together into a palatial treehouse home that simply kept growing as creator and craftsman Grant had more and more ideas. There are two king-size beds and a double, a sitting room where the wood burner’s glow flickers on massive comfy sofas and a modern bathroom. The kitchen is fine for whipping up simple meals but there’s a bbq, pizza oven and firepit for al fresco meals and stargazing nights. Underneath, you’ll find the games area, which answers the question of where that slide goes. It’s a big kids’ den with hammocks, a ping pong table and a bar that you can zip down into for great games nights or some peaceful napping. There’s a normal door as well, but you know you’ll never use it.
Silva’s location in the trees was carefully chosen for immersion in nature, especially wildlife spotting. Lucy and Grant’s tireless work has created the woods, wildflower areas, hedgerows and ponds where biodiversity now thrives. Keep an eye out for brown hares, roe deer and kestrels, and an ear for tawny and barn owls hunting at dusk. Around you is the wonderful wilderness of the Lake District as well as the SSSI of the River Eden. Between them you can hike for miles to sandstone caves, hidden waterfalls and spectacular mountain viewpoints, or take a more gentle excursion on the Ullswater Steamers. If you’re not up for cooking, then make the big activity of the day the hour’s walk along the river to the Featherstone Arms for a great pub meal before you come home to sit round the firepit and stare up at immaculate starlit skies.
Essentials
The important stuff
- Check in: 4 PM
- Check out: 10 AM
- Please bring wellies, wet weather gear, torches and flip flops to wear on your way to the hot tub
- The owners and their dogs live on site should you need to reach them
- The farmyard is a restricted area for guests and you may hear farming activities as it is a working farm. Shooting can be heard on-site over a few weekends from Oct - Jan
- Initial firewood is provided. Any additional firewood can be purchased on-site
- 4G mobile phone signal
- Plug sockets
- No Wifi
- Parents are responsible for young children, please be mindful of the steps and staircase in the treehouse
Sleeping arrangements
- Two king-size beds and one double bed
Extra space available
Space for 2 babies no charge. Babes in arms only. Travel cot and high chair can be provided
Cooking
- Kitchen equipped with gas hobs, toaster, kettle, oven, and a small fridge
- Large fridge freezer downstairs
- BBQ
- Firepit and pizza oven available
- Pop & Plunge! – have your hot tub ready on arrival and a bottle of cold fizz waiting for you in the fridge - £60
Washing
- Two bathrooms with a walk in shower, sink and a flushing toilet
- Hand wash and moisturiser provided
Heating, lighting & bedding
- Bed linen, towels and dressing gowns provided
- Wood burner in the lounge
- Hot water available throughout the treehouse
- Underfloor heating the upper level
- Heated towel rails
- Solar lighting
Entertainment
- Wood-fired hot tub
- Radio
- Table tennis and darts (covered outdoor area)
- Board games
- Books
- Firepit
Getting there
Maughanby Farm, Little Salkeld, Penrith CA10 1NP
What3Words: ///extent.vertical.clotting - What3Words is a new more accurate version of a postcode. This will take you directly to where you need to park so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
By public transport
Nearest mainline train station and bus station is in Penrith, 9 miles away. Langwathby train station is roughly 4 miles away serving there Settle Carlisle line.
By car
You can put 'Into the Woods Penrith' into Google Maps and it'll take you to the car park.
From the South or North: Come off the M6 at junction 40 & follow the signs for A66 East. At the next roundabout follow signs for the A686 to Alston. As you enter Langwathby take the 1st left to Little Salkeld. Go through Little Salkeld, after roughly 2 miles you will go round a sharp left hand bend & we are the next turn on the left top Into the Woods.
From the North East (over Hartside): Follow the A686 to Penrith, go through Melmerby and take the first right hand turn to Robberby. The A686 through Melmerby & take a right to Robberby. Stay on this road until it ends at the junction & follow signs for Glassonby. We are the first left turn to Into the Woods after this junction.
From the East: Follow the A66 to Penrith, take the A686 to Alston & head into Langwathby. Take the 1st left to Little Salkeld & stay on this road after approx 2 miles you will go round a sharp left hand bend to Glassonby, we are the next left hand turn.
Food & Drink
At Into the Woods
Cooking basics are provided such as salt, pepper, oil, vinegar, sugar, tea and coffee.
Local shops
Langwathby village shop (4 miles)
Pubs & restaurants
The Featherston Arms (3 miles) - a warm and cosy local pub serving excellent home cooked food and a wide range of both local & national cask beers. You can access the pub by road or walk from the site through the woods & along the river taking roughly 1hr.
The George & Dragon (10 miles)- a country estate in with a restaurant & cosy bar serving excellent food, mostly produced in their own garden & surrounding fields a couple of miles away. With a philosophy built on sustainability, simplicity & taste you are guaranteed an excellent meal based on fresh, seasonal & local produce complimented by an amazing wine list.
Highland Drove (5.8 miles) - with a notable wine list & real ales, sit back and relax by the roaring fire whilst you dine on award-winning food.
Activities
At Into the Woods
Local walks
Toast some marshmellows over the firepit
Play field games
Lay down some picnic blankets and watch the stars on a clear night
Places to visit
Penrith (9.6 miles) - the local 'old red town' so known because of all its sandstone buildings. Walk the streets home to many independent shops, cafes and pubs or explore the Eden Museum & Penrith Castle, once home to Richard lll.
Penrith Beacon (8.9 miles) - a monument built in 1719 & on a clear day you get the most magnificent view across the Eden Valley to the Lake District.
Appleby (16.7 miles) - lies in a loop of the river Eden and is overlooked by the Pennine range with the Lake District Fells showing on the western horizon, just a few miles away . Appleby is also only 2 miles from the Western Dales extension in the Yorkshire Dales National park so is an ideal base for a touring holiday.
Alston (14.7 miles) - one of England's highest market towns & the North Pennines Area of Outstanding Natural Beauty (AONB) is a haven for special wildlife & plants.
Acorn Bank Garden & Watermill (10 miles) - offers woodland walks, a beautiful garden, tearoom & shop, a perfect way to while away a few hours.
Lowther Castle (13.8 miles) - built at the turn of the 19th century it is a true local gem & offers something for everyone from dramatic ruins to gardens within gardens & an adventure playground to rival the best in the land.
Outdoor & active
Walking - Into the Woods is the most perfect place for walks. To the East we have the Pennines (the backbone of England), not far from the Pennine Way & you can see Cross Fell (the highest point) from the farm. To the West, the Lake District. Approximately 30 mins away lies Ullswater and its surrounding mountains including Hellvellyn & High Street, just East lies the iconic Blencathra or Saddle back as its known locally.
Mountain biking - There are some amazing local mountain biking trails. Organised trails can be found at Whinlatter, home to the longest purpose built mountain bike trails in the Lake District.
Ullswater Steamers (22.5 miles) - an award winning environmental accredited Lake District attraction letting you absorb the beauty of this special lake & its mountains from the comfort of a boat.
Rheged (11.2 miles) - a grass-roofed Lakeland heritage centre and gallery in a former quarry with a huge 3D cinema screen. Inside is comprised of individual shops selling food, clothes, homeware & gifts whose aim is to include the best of the region. For families there is an excellent indoor & outdoor play area, perfect whatever the weather.
Meet your hosts
Meet Lucy & Grant
Into the Woods is part of Maughanby Farm, a family run farm that has always looked at the world a little differently. Having hosted stag & hen parties for over 15 years, a natural progression was the creation of Into the Woods to host groups of friends and families in a private, secluded but spacious environment.
Grants main love lies in forestry and is definitely the ideas man behind it all. To be able to create quirky wooden structures from timber grown on the farm and milled on site using their own sawmill has been enormously satisfying for him.
Lucy is the brains behind the operation, her good natured, professional aptitude has bought Into the Woods from an idea to reality giving the farm the ability to adapt and share their love of the Eden Valley with guests.
Wildlife & the environment
Over the last 40 years Lucy & Grant have created woods, planted hedges, dug ponds, sown wildflower meadows & margins & established dead wood piles to improve both habitat and biodiversity. Brown hares have increased from none in 1993 to being present in every field on the farm. The native Roe deer are widespread & guests have sometimes been lucky enough to see them on the sports field. At night tawny owls abound & this year the resident barn owl reared 4 chicks. If you're lucky enough you may see them hunting the grass margins as dusk falls. Kestrels have returned to the farm and buzzards are a common site soaring in the thermals. Hedges have been left to grow wild and largely untamed allowing a host of smaller songbirds to thrive.
Into the Wild sits between the Lake District National Park, now a UNESCO World Heritage Site and the North Pennines. The farm runs down to the River Eden, a SSSI with the most beautiful 5 mile loop from the farm taking in beautiful sandstone Lacy's Caves & the ancient stone circle Long Meg. Water is from a borehole, electric is generated from solar panels and if needed can be boosted for events by highly efficient generators.
Reviews
Where do I start? From the beginning to the end of our holiday, the booking process was seemless. The communication with the property owners was excellent and the property itself is just stunning and so unique! It really is a tree house in the woods, but with all the nice amenities which I like!!! The surrounding area was lovely and we were blessed with good weather to take in the round walk from the property. The adventure slide was a must for us all and lots of laughs were had using it. I would definitely recommend this unique stay.
03/07/2024Rachael
We all had a very enjoyable stay and the weather allowed us to make full use of the balcony, hot tub and games room. The treehouse has been constructed in an imaginative way with quirky features and fantastic views of the surrounding countryside with the Lakeland fells in the background.
24/06/2024Stephen
Silva Treehouse is just fantastic. It is rare to stay somewhere that not only did the pictures not do justice but the place exceeded all expectations
19/06/2024Peter
We stayed at Silva Treehouse with family. The accommodation was spotlessly clean and the owners, Lucy & Grant, provided fresh flowers, fresh farm eggs, apple juice, ground coffee and a variety of lovely herbal teas . . . all being of good quality. We had the pleasure of meeting Lucy, during our stay, she was really friendly and went out of her way to make sure our stay was perfect. Even our bathrobes were neatly rolled up, with a small spray of fresh flowers upon them and our toilet rolls all individually wrapped too! We’ve already recommended Silva Treehouse to our family & friends.
07/06/2024Julie
It was so unique, peaceful and blew us away with hidden location and the Tree house itself was a work of art!! The nature we saw was lovely...barn owls, deer, insects a stoat and lots of birds too! The beds were so comfy and the place was so clean and cosy too. The games room and slide were a great novelty along with toasting the marshmallows...all perfect, thank you.
24/05/2024Jane
Booking Terms
Canopy & Stars low price promise
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email ([email protected]). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email ([email protected]) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to [email protected].
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing [email protected]. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
Where do I start? From the beginning to the end of our holiday, the booking process was seemless. The communication with the property owners was excellent and the property itself is just stunning and so unique! It really is a tree house in the woods, but with all the nice amenities which I like!!! The surrounding area was lovely and we were blessed with good weather to take in the round walk from the property. The adventure slide was a must for us all and lots of laughs were had using it. I would definitely recommend this unique stay.
03/07/2024